Single Supplier Framework Contracts for Merchant Acquiring and Payment Gateway Services

The Office of Government Procurement

In summary, the services comprise:
1) Merchant acquiring services — the settlement services allowing the funds to pass from the end user’s (payer) account into a framework client’s bank account for payment of items and services.
2) Payment gateway services – services which facilitate a payment transaction by the transfer of information between a payment portal (such as a website, mobile phone or interactive voice response service) and merchant acquiring service provider.

Deadline
The time limit for receipt of tenders was 2020-05-28. The procurement was published on 2020-04-02.

Suppliers
The following suppliers are mentioned in award decisions or other procurement documents:
Who?

What?

Where?

Procurement history
Date Document
2020-04-02 Contract notice
2020-11-05 Contract award notice
Contract notice (2020-04-02)
Contracting authority
Name and addresses
Name: The Office of Government Procurement
National registration number: IE3229842HH
Postal address: 3A Mayor Street Upper
Postal town: Dublin 1
Postal code: D01 PF72.
Country: Ireland 🇮🇪
Contact person: OGP Support
Phone: +353 761008082 📞
E-mail: support@ogp.gov.ie 📧
Region: Éire/Ireland 🏙️
URL: http://www.ogp.gov.ie/ 🌏
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/351 🌏
Information about joint procurement
The contract is awarded by a central purchasing body
Communication
Documents URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=165195&B=ETENDERS_SIMPLE 🌏
Participation URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=165195&B=ETENDERS_SIMPLE 🌏

Object
Scope of the procurement
Title:
“Single Supplier Framework Contracts for Merchant Acquiring and Payment Gateway Services PROJ000005329 - PBF113F”
Products/services: Financial transaction processing and clearing-house services 📦
Short description:
“In summary, the services comprise: 1) Merchant acquiring services — the settlement services allowing the funds to pass from the end user’s (payer) account...”    Show more
Estimated value excluding VAT: EUR 32 000 000 💰
Information about lots
Tenders may be submitted for all lots

1️⃣
Scope of the procurement
Title: Lot 1: Merchant Acquiring Services
Title
Lot Identification Number: 1
Description
Additional products/services: Credit cards 📦
Additional products/services: Banking services 📦
Additional products/services: Processing and clearing services 📦
Place of performance: Éire/Ireland 🏙️
Main site or place of performance: Dublin 1.
Description of the procurement:
“In summary, the services comprise: 1) Merchant acquiring services — the settlement services allowing the funds to pass from the end user’s (payer) account...”    Show more
Award criteria
Quality criterion (name): Functional and technical merits of the proposed service
Quality criterion (weighting): 200
Quality criterion (name): Data security and business continuity
Quality criterion (weighting): 100
Quality criterion (name): Client on-boarding and implementation of services
Quality criterion (name): Customer service approach and management of client relationship
Cost criterion (name): Cost
Cost criterion (weighting): 330
Cost criterion (name): Acquirer’s margin for transactional value bands
Cost criterion (weighting): 120
Cost criterion (name): Minimum % rebate for dynamic currency conversion transactions
Cost criterion (weighting): 50
Scope of the procurement
Estimated total value excluding VAT: EUR 30 000 000 💰
Duration of the contract, framework agreement or dynamic purchasing system
The time frame below is expressed in number of months.
Description
Duration: 48

2️⃣
Scope of the procurement
Title: Lot 2. Payment Gateway Services
Title
Lot Identification Number: 2
Description
Main site or place of performance: Dublin 1
Description of the procurement:
“In summary, the services comprise: 1) merchant acquiring services — the settlement services allowing the funds to pass from the end user’s (payer) account...”    Show more
Award criteria
Cost criterion (weighting): 320
Cost criterion (name): Volume band transaction fee
Cost criterion (weighting): 180
Scope of the procurement
Estimated total value excluding VAT: EUR 2 000 000 💰

Legal, economic, financial and technical information
Conditions for participation
List and brief description of conditions:
“Please refer to the request for tender documents associated with the notice published on www.etenders.gov.ie (RFT #168005).”
Economic and financial standing
List and brief description of selection criteria:
“Please refer to the request for tender documents associated with the notice published on www.etenders.gov.ie (RFT #168005).”
Conditions for participation

“Please refer to the request for tender documents associated with the notice published on www.etenders.gov.ie (RFT #168005).”
Technical and professional ability
List and brief description of selection criteria:
“Please refer to the request for tender documents associated with the notice published on www.etenders.gov.ie (RFT #168005).”
Conditions for participation
Conditions for participation (technical and professional ability):
“Please refer to the request for tender documents associated with the notice published on www.etenders.gov.ie (RFT #168005).”
Conditions related to the contract
Contract performance conditions:
“Please refer to the request for tender documents associated with the notice published on www.etenders.gov.ie (RFT #168005).”

Procedure
Type of procedure
Open procedure
Information about a framework agreement or a dynamic purchasing system
Framework agreement with a single operator
Administrative information
Previous publication concerning this procedure: 2019/S 216-530186
Time limit for receipt of tenders or requests to participate: 2020-05-28 12:00 📅
Languages in which tenders or requests to participate may be submitted: English 🗣️
Conditions for opening of tenders: 2020-05-28 12:00 📅

Complementary information
Additional information

“Please refer to the request for tender documents associated with the notice published on www.etenders.gov.ie (RFT #168005).”
Review body
Name: High Court of Ireland
Postal town: Dublin
Country: Ireland 🇮🇪
Review procedure
Precise information on deadline(s) for review procedures: Please consult your own legal advisors.
Source: OJS 2020/S 068-161762 (2020-04-02)
Contract award notice (2020-11-05)
Contracting authority
Name and addresses
Postal code: D01 PF72

Object
Scope of the procurement
Short description:
“In summary, the Services comprise: 1) Merchant Acquiring Services — the settlement services allowing the funds to pass from the end user’s (Payer) account...”    Show more
Total value of the procurement (excluding VAT): EUR 32 000 000 💰
Information about lots
This contract is divided into lots
Scope of the procurement
Title: Lot 1 — Merchant Acquiring Services
Description
Description of the procurement:
“In summary, the services comprise: 1) Merchant Acquiring Services — the settlement services allowing the funds to pass from the end user’s (Payer) account...”    Show more
Scope of the procurement
Title: Lot 2 — Payment Gateway Services
Description
Description of the procurement:
“In summary, the Services comprise: 1) Merchant Acquiring Services — the settlement services allowing the funds to pass from the end user’s (Payer) account...”    Show more

Procedure
Information about framework agreement
The procurement involves the establishment of a framework agreement
Administrative information
Previous publication concerning this procedure: 2020/S 068-161762

Award of contract

1️⃣
Contract Number: 1
Title: Lot 1 — Merchant Acquiring Services
Date of conclusion of the contract: 2020-10-19 📅
Information about tenders
Number of tenders received: 7
Number of tenders received by electronic means: 7
Name and address of the contractor
Name: Elavon Merchant Services
National registration number: IE9568650O
Postal address: 2nd Floor, Block E, Cherrywood Business Park
Postal town: Loughlinstown
Postal code: Dublin
Country: Ireland 🇮🇪
Phone: +353 877376742 📞
E-mail: peter.charmant@elavon.com 📧
Fax: +353 40222313 📠
Region: Éire/Ireland 🏙️
URL: http://www.elavon.ie 🌏
The contractor is an SME
Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot: EUR 30 000 000 💰

2️⃣
Contract Number: 2
Title: Lot 2 — Payment Gateway Services
Date of conclusion of the contract: 2020-08-26 📅
Name and address of the contractor
Name: Realex Payments — Global Payments
National registration number: N/a
Postal address: The Observatory, 7-11 Sir John Rogers
Postal town: Dublin
Phone: +353 17022000 📞
E-mail: denise.geoghegan@globalpay.com 📧
URL: http://www.realexpayments.com 🌏
The contractor is an SME
Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot: EUR 2 000 000 💰

Complementary information
Additional information

“Please refer to the Request for Tender documents associated with the notice published on www.etenders.gov.ie (RFT #168005).”
Source: OJS 2020/S 219-538175 (2020-11-05)