Multi-Supplier Framework Agreement for Reviews in Relation to Safety Incidents, Investigations of Complaints and Service Reviews of Governance, Quality, Safety and Risk and Audit

Health Service Executive (HSE)

Multi-supplier framework agreement for reviews in relation to safety incidents, investigations of complaints and service reviews of governance, quality, safety and risk and audit.

Deadline
The time limit for receipt of tenders was 2020-11-25. The procurement was published on 2020-10-20.

Suppliers
The following suppliers are mentioned in award decisions or other procurement documents:
Who?

What?

Where?

Procurement history
Date Document
2020-10-20 Contract notice
2021-07-12 Contract award notice
Contract notice (2020-10-20)
Contracting authority
Name and addresses
Name: Health Service Executive (HSE)
National registration number: N/a
Postal address: Head Office, Millennium Park
Postal town: Naas
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Contact person: Claudia Manning
Phone: +353 214923053 ๐Ÿ“ž
E-mail: claudia.manning@hse.ie ๐Ÿ“ง
Region: ร‰ire/Ireland ๐Ÿ™๏ธ
URL: http://www.hse.ie ๐ŸŒ
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/461 ๐ŸŒ
Communication
Documents URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=173494&B=ETENDERS_SIMPLE ๐ŸŒ
Participation URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=173494&B=ETENDERS_SIMPLE ๐ŸŒ

Object
Scope of the procurement
Title:
โ€œMulti-Supplier Framework Agreement for Reviews in Relation to Safety Incidents, Investigations of Complaints and Service Reviews of Governance, Quality,...โ€    Show more
Products/services: Health services ๐Ÿ“ฆ
Short description:
โ€œMulti-supplier framework agreement for reviews in relation to safety incidents, investigations of complaints and service reviews of governance, quality,...โ€    Show more
Estimated value excluding VAT: EUR 650 000 ๐Ÿ’ฐ
Information about lots
Tenders may be submitted for all lots

1๏ธโƒฃ
Scope of the procurement
Title: Reviews in Relation to Safety Incidents
Title
Lot Identification Number: 1
Description
Additional products/services: Miscellaneous health services ๐Ÿ“ฆ
Place of performance: ร‰ire/Ireland ๐Ÿ™๏ธ
Description of the procurement: Please refer to RFT documentation for all details.
Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
Scope of the procurement
Estimated total value excluding VAT: EUR 400 000 ๐Ÿ’ฐ
Duration of the contract, framework agreement or dynamic purchasing system
The time frame below is expressed in number of months.
Description
Duration: 48
Duration of the contract, framework agreement or dynamic purchasing system
This contract is subject to renewal โœ…
Description
Description of renewals:
โ€œThis FWA is for a maximum of 2 years with an option to extend for 2 further periods of up to 1 year each.โ€
Additional information: Please refer to RFT documentation for all details.

2๏ธโƒฃ
Scope of the procurement
Title: Investigation of Complaints
Title
Lot Identification Number: 2
Scope of the procurement
Estimated total value excluding VAT: EUR 50 000 ๐Ÿ’ฐ

3๏ธโƒฃ
Scope of the procurement
Title: Service Reviews of Governance, Quality, Safety and Risk and Audit
Title
Lot Identification Number: 3
Scope of the procurement
Estimated total value excluding VAT: EUR 200 000 ๐Ÿ’ฐ

Legal, economic, financial and technical information
Economic and financial standing
Selection criteria as stated in the procurement documents
Technical and professional ability
Selection criteria as stated in the procurement documents
Conditions related to the contract
Contract performance conditions: Please refer to RFT documentation for all details.

Procedure
Type of procedure
Open procedure
Information about a framework agreement or a dynamic purchasing system
Framework agreement with several operators
Description
Envisaged maximum number of participants to the framework agreement: 60
Administrative information
Time limit for receipt of tenders or requests to participate: 2020-11-25 12:00 ๐Ÿ“…
Languages in which tenders or requests to participate may be submitted: English ๐Ÿ—ฃ๏ธ
The time frame below is expressed in number of months.
Minimum time frame during which the tenderer must maintain the tender: 3
Conditions for opening of tenders: 2020-11-25 12:00 ๐Ÿ“…

Complementary information
Information about recurrence
This is a recurrent procurement โœ…
Estimated timing for further notices to be published: 2023-2025
Review body
Name: The High Court
Postal address: The Four Courts
Postal town: Dublin 7
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Source: OJS 2020/S 207-504131 (2020-10-20)
Contract award notice (2021-07-12)
Contracting authority
Name and addresses
Postal address: Head Office
Postal code: Millennium Park

Object
Scope of the procurement
Short description:
โ€œThe HSE invites suitably qualified service providers to submit tenders for appointment to a multi-supplier framework agreement for reviews in relation to...โ€    Show more
Total value of the procurement (excluding VAT): EUR 1 ๐Ÿ’ฐ
Information about lots
This contract is divided into lots โœ…
Award criteria
Quality criterion (name): Management and selection of resources โ€” continuity of supply
Quality criterion (weighting): 30
Quality criterion (name): Planning and service methodology
Quality criterion (weighting): 15
Quality criterion (name): Contract management methodology
Quality criterion (weighting): 20
Quality criterion (name): Data security and management
Quality criterion (weighting): 10
Quality criterion (name): Managing change
Quality criterion (weighting): 5
Cost criterion (name): Daily rate
Cost criterion (weighting): 20
Quality criterion (name): Data security management

Procedure
Information about framework agreement
The procurement involves the establishment of a framework agreement
Administrative information
Previous publication concerning this procedure: 2020/S 207-504131

Award of contract

1๏ธโƒฃ
Contract Number: 1
Lot Identification Number: 1
Title: Reviews in Relation to Safety Incidents
Date of conclusion of the contract: 2021-04-27 ๐Ÿ“…
Information about tenders
Number of tenders received: 12
Number of tenders received from SMEs: 12
Number of tenders received by electronic means: 12
Name and address of the contractor
Name: Acrux Consulting Ltd
National registration number: 3285587KH
Postal address: Donard 5, Knights Hill, Old Coach Road, Balrothery
Postal town: Co. Dublin
Postal code: K32 V659
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Phone: +353 18411664 ๐Ÿ“ž
E-mail: gerry@acrux.ie ๐Ÿ“ง
Region: ร‰ire/Ireland ๐Ÿ™๏ธ
URL: www.acrux.ie ๐ŸŒ
The contractor is an SME โœ…
Information on value of the contract/lot (excluding VAT)
Estimated total value of the contract/lot: EUR 400 000 ๐Ÿ’ฐ
Total value of the contract/lot: EUR 1 ๐Ÿ’ฐ

2๏ธโƒฃ
Contract Number: 2
Name and address of the contractor
Name: Adaptive HVM Ltd
National registration number: 9730004I
Postal address: 20 Stephen Street Lower
Postal town: Dublin 2
Postal code: D02 DT04
Phone: +353 18366827 ๐Ÿ“ž
E-mail: sean.corbett@adaptivehvm.com ๐Ÿ“ง
URL: http://adaptivehvm.com/ ๐ŸŒ
Information on value of the contract/lot (excluding VAT)
Estimated total value of the contract/lot: EUR 400 000 ๐Ÿ’ฐ
Total value of the contract/lot: EUR 1 ๐Ÿ’ฐ

3๏ธโƒฃ
Contract Number: 3
Title: Review in Relation to Safety Incidents
Name and address of the contractor
Name: Alpha Healthcare Ltd
National registration number: 377791
Postal address: Scarteen House, Mallow
Postal town: Co. Cork
Postal code: P51HR67
Phone: +353 2220799 ๐Ÿ“ž
E-mail: jnagle@alphaprimarycare.com ๐Ÿ“ง
URL: www.alphaprimarycare.com ๐ŸŒ
Information on value of the contract/lot (excluding VAT)
Estimated total value of the contract/lot: EUR 400 000 ๐Ÿ’ฐ
Total value of the contract/lot: EUR 1 ๐Ÿ’ฐ

4๏ธโƒฃ
Contract Number: 4
Name and address of the contractor
Name: Clara Learning Ltd
National registration number: IE6390729N/ Company Registration No. 370729
Postal address: Ashcourt House, Main Street, Mooncoin
Postal town: Co. Kilkenny
Postal code: X91 V0YH
Phone: +353 51895588 ๐Ÿ“ž
E-mail: colmlehane@claralearning.ie ๐Ÿ“ง
Information on value of the contract/lot (excluding VAT)
Estimated total value of the contract/lot: EUR 400 000 ๐Ÿ’ฐ
Total value of the contract/lot: EUR 1 ๐Ÿ’ฐ

5๏ธโƒฃ
Contract Number: 5
Name and address of the contractor
Name: Clinical Leadership Solutions (Ireland)
National registration number: 3506411UH/ Co Reg. Office No. 612779
Postal address: The Black Church, St Mary's Place
Postal town: Dublin 7
Postal code: D07P4AX
Phone: +353 15547207 ๐Ÿ“ž
E-mail: info@clsinform.com ๐Ÿ“ง
URL: www.clshealthcare.com ๐ŸŒ
Information on value of the contract/lot (excluding VAT)
Estimated total value of the contract/lot: EUR 400 000 ๐Ÿ’ฐ
Total value of the contract/lot: EUR 1 ๐Ÿ’ฐ

6๏ธโƒฃ
Contract Number: 6
Name and address of the contractor
Name: Health Care Informed Ltd
National registration number: 6426121O
Postal address: The Square, Headford
Postal town: Co. Galway
Phone: +353 872243069 ๐Ÿ“ž
E-mail: john.sweeney@hci.care ๐Ÿ“ง
URL: www.Hci.ccare ๐ŸŒ
Information on value of the contract/lot (excluding VAT)
Estimated total value of the contract/lot: EUR 400 000 ๐Ÿ’ฐ
Total value of the contract/lot: EUR 1 ๐Ÿ’ฐ

7๏ธโƒฃ
Contract Number: 7
Name and address of the contractor
Name: Rountable Solutions Ltd
National registration number: 9644298B
Postal address: 28 South Bank, Crosses Green
Postal town: Cork
Postal code: T12EF22
Phone: +353 212339350 ๐Ÿ“ž
E-mail: ber@roundtable.ie ๐Ÿ“ง
URL: www.roundtable.ie ๐ŸŒ
Information on value of the contract/lot (excluding VAT)
Estimated total value of the contract/lot: EUR 400 000 ๐Ÿ’ฐ
Total value of the contract/lot: EUR 1 ๐Ÿ’ฐ

8๏ธโƒฃ
Lot Identification Number: 2
Title: Investigation of Complaints
Information about tenders
Number of tenders received: 10
Number of tenders received from SMEs: 10
Number of tenders received by electronic means: 10
Name and address of the contractor
Postal code: K32V659
E-mail: gerry@acrux.ie ๐Ÿ“ง
Information on value of the contract/lot (excluding VAT)
Estimated total value of the contract/lot: EUR 50 000 ๐Ÿ’ฐ
Total value of the contract/lot: EUR 1 ๐Ÿ’ฐ

9๏ธโƒฃ
Information on value of the contract/lot (excluding VAT)
Estimated total value of the contract/lot: EUR 50 000 ๐Ÿ’ฐ
Total value of the contract/lot: EUR 1 ๐Ÿ’ฐ

1๏ธโƒฃ0๏ธโƒฃ
Information on value of the contract/lot (excluding VAT)
Estimated total value of the contract/lot: EUR 50 000 ๐Ÿ’ฐ
Total value of the contract/lot: EUR 1 ๐Ÿ’ฐ

1๏ธโƒฃ1๏ธโƒฃ
Information on value of the contract/lot (excluding VAT)
Estimated total value of the contract/lot: EUR 50 000 ๐Ÿ’ฐ
Total value of the contract/lot: EUR 1 ๐Ÿ’ฐ

1๏ธโƒฃ2๏ธโƒฃ
Information on value of the contract/lot (excluding VAT)
Estimated total value of the contract/lot: EUR 50 000 ๐Ÿ’ฐ
Total value of the contract/lot: EUR 1 ๐Ÿ’ฐ

1๏ธโƒฃ3๏ธโƒฃ
Lot Identification Number: 3
Title: Service Reviews of Governance, Quality, Safety and Risk and Audit
Information about tenders
Number of tenders received: 11
Number of tenders received from SMEs: 11
Number of tenders received by electronic means: 11
Information on value of the contract/lot (excluding VAT)
Estimated total value of the contract/lot: EUR 200 000 ๐Ÿ’ฐ
Total value of the contract/lot: EUR 1 ๐Ÿ’ฐ

1๏ธโƒฃ4๏ธโƒฃ
Information on value of the contract/lot (excluding VAT)
Estimated total value of the contract/lot: EUR 200 000 ๐Ÿ’ฐ
Total value of the contract/lot: EUR 1 ๐Ÿ’ฐ

1๏ธโƒฃ5๏ธโƒฃ
Information on value of the contract/lot (excluding VAT)
Estimated total value of the contract/lot: EUR 200 000 ๐Ÿ’ฐ
Total value of the contract/lot: EUR 1 ๐Ÿ’ฐ

1๏ธโƒฃ6๏ธโƒฃ
Information on value of the contract/lot (excluding VAT)
Estimated total value of the contract/lot: EUR 200 000 ๐Ÿ’ฐ
Total value of the contract/lot: EUR 1 ๐Ÿ’ฐ

1๏ธโƒฃ7๏ธโƒฃ
Information on value of the contract/lot (excluding VAT)
Estimated total value of the contract/lot: EUR 200 000 ๐Ÿ’ฐ
Total value of the contract/lot: EUR 1 ๐Ÿ’ฐ

1๏ธโƒฃ8๏ธโƒฃ
Name and address of the contractor
Name: Roundtable Solutions Ltd
Information on value of the contract/lot (excluding VAT)
Estimated total value of the contract/lot: EUR 200 000 ๐Ÿ’ฐ
Total value of the contract/lot: EUR 1 ๐Ÿ’ฐ

Complementary information
Additional information

โ€œPlease see the Invitation to Tender documentation published with the Contract Notice on www.etenders.gov.ieโ€
Source: OJS 2021/S 136-362125 (2021-07-12)