Irish Water will undertake a competitive tender process to select multiple suppliers for the provision of bill payment services.
The selected providers must provide Irish Water customers convenient and easy access to payment options.
Irish Water requires a balanced geographical spread of retail outlets. Payment locations should be easily accessible and offer a range of opening hours.
The scope of services includes but may not be limited to:
• payment processing;
• receipt processing;
• settlement;
• standard transaction file format;
• reporting;
• service take on;
• secure infrastructure/business continuity.
Deadline
The time limit for receipt of tenders was 2020-12-03.
The procurement was published on 2020-11-13.
Suppliers
The following suppliers are mentioned in award decisions or other procurement documents:
Contract notice (2020-11-13) Object Scope of the procurement
Title: Financial transaction processing and clearing-house services
Reference number: 20/073
Short description:
“Irish Water will undertake a competitive tender process to select multiple suppliers for the provision of bill payment services.” Notice metadata
Original language: English 🗣️
Document type: Contract notice
Nature of contract: Services
Regulation: European Union, with participation of GPA countries
Common procurement vocabulary (CPV)
Code: Financial transaction processing and clearing-house services📦
Additional CPV: Financial transaction processing and clearing-house services📦 Place of performance
NUTS region: Éire/Ireland🏙️
Procedure
Procedure type: Negotiated procedure
Type of bid: Submission for all lots
Award criteria
The most economic tender
Contracting authority Identity
Country: Ireland 🇮🇪
Awarding authority type: Utilities entity
Awarding authority name: Irish Water
Postal address: Tender Administration, PO Box 900, Webworks, Eglinton Street, Ervia, Co.Cork
Postal town: Cork
Contact
Internet address: http://www.ervia.ie🌏
E-mail: tenders@ervia.ie📧
Phone: +353 214239065📞
URL for documents: http://www.etenders.gov.ie🌏
URL for participation: http://www.etenders.gov.ie🌏
Reference Dates
Date dispatched: 2020-11-13 📅
Submission deadline: 2020-12-03 📅
Publication date: 2020-11-18 📅
Identifiers
Notice number: 2020/S 225-554713
Refers to notice: 2020/S 149-366399
OJ-S issue: 225
Additional information
“You must submit through the eTenders system before the deadline. The system will automatically lockdown at the exact time specified in the PQQ documents....”
You must submit through the eTenders system before the deadline. The system will automatically lockdown at the exact time specified in the PQQ documents. Tenders that are not fully uploaded by the response deadline will not be accepted by the system. Please submit via the eTenders system not later than 12.00 (local time) Thursday 3 December 2020.
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Source: OJS 2020/S 225-554713 (2020-11-13)
Contract award notice (2022-01-25) Object Scope of the procurement
Short description:
“Irish Water will undertake a competitive tender process to select multiple suppliers for the provision of Bill Payment Services.” Notice metadata
Document type: Contract award notice
Procedure
Type of bid: Not applicable
Award criteria
Lowest price
Contracting authority Identity
Postal address: Tender Administration, PO Box 900, Webworks, Eglinton Street, Ervia
Postal code: Co.Cork
Contact
E-mail: tenders@water.ie📧
Reference Dates
Date dispatched: 2022-01-25 📅
Publication date: 2022-01-28 📅
Identifiers
Notice number: 2022/S 020-050482
Refers to notice: 2020/S 225-554713
OJ-S issue: 20
Additional information
“You must submit through the eTenders system before the deadline. It is very important that you commence the scanning and uploading of your response in a...”
You must submit through the eTenders system before the deadline. It is very important that you commence the scanning and uploading of your response in a timely manner. The system will automatically lockdown at the exact time specified in the PQQ documents. Tenders that are not fully uploaded by the response deadline will not be accepted by the system.
Show more
Source: OJS 2022/S 020-050482 (2022-01-25)