Irish Water will undertake a competitive tender process to select multiple suppliers for the provision of bill payment services.
The selected providers must provide Irish Water customers convenient and easy access to payment options.
Irish Water requires a balanced geographical spread of retail outlets. Payment locations should be easily accessible and offer a range of opening hours.
The scope of services includes but may not be limited to:
• payment processing;
• receipt processing;
• settlement;
• standard transaction file format;
• reporting;
• service take on;
• secure infrastructure/business continuity.
Deadline
The time limit for receipt of tenders was 2020-12-03.
The procurement was published on 2020-11-13.
Suppliers
The following suppliers are mentioned in award decisions or other procurement documents:
Object Scope of the procurement
Title: 20/073 — Bill Payment Services
20/073
Products/services: Financial transaction processing and clearing-house services📦
Short description:
“Irish Water will undertake a competitive tender process to select multiple suppliers for the provision of bill payment services.
The selected providers must...”
Short description
Irish Water will undertake a competitive tender process to select multiple suppliers for the provision of bill payment services.
The selected providers must provide Irish Water customers convenient and easy access to payment options.
Irish Water requires a balanced geographical spread of retail outlets. Payment locations should be easily accessible and offer a range of opening hours.
The scope of services includes but may not be limited to:
• payment processing;
• receipt processing;
• settlement;
• standard transaction file format;
• reporting;
• service take on;
• secure infrastructure/business continuity.
1️⃣
Additional products/services: Financial transaction processing and clearing-house services📦
Place of performance: Éire/Ireland🏙️
Main site or place of performance: National.
Description of the procurement:
“Irish Water will undertake a competitive tender process to select multiple suppliers for the provision of bill payment services.
The selected providers must...”
Description of the procurement
Irish Water will undertake a competitive tender process to select multiple suppliers for the provision of bill payment services.
The selected providers must provide Irish Water customers convenient and easy access to payment options.
Irish Water requires a balanced geographical spread of retail outlets. Payment locations should be easily accessible and offer a range of opening hours.
The scope of services includes but may not be limited to:
• payment processing;
• receipt processing;
• settlement;
• standard transaction file format;
• reporting;
• service take on;
• secure infrastructure/business continuity.
Show more Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
Duration of the contract, framework agreement or dynamic purchasing system
The time frame below is expressed in number of months.
Description
Duration: 60
Duration of the contract, framework agreement or dynamic purchasing system
This contract is subject to renewal ✅ Description
Description of renewals: Up to 2 years.
Information about the limits on the number of candidates to be invited
Envisaged number of candidates: 5
Description
Additional information:
“You must submit through the eTenders system before the deadline. The system will automatically lockdown at the exact time specified in the PQQ documents....”
Additional information
You must submit through the eTenders system before the deadline. The system will automatically lockdown at the exact time specified in the PQQ documents. Tenders that are not fully uploaded by the response deadline will not be accepted by the system. Please submit via the eTenders system not later than 12.00 (local time) Thursday 3 December 2020.
Legal, economic, financial and technical information Conditions for participation
List and brief description of conditions: Refer to tender documents.
Economic and financial standing
Selection criteria as stated in the procurement documents
Technical and professional ability
Selection criteria as stated in the procurement documents
Conditions for participation
Legal form to be taken by the group of economic operators to whom the contract is to be awarded:
“Requests to participate may be submitted by single entities or by groups of service providers. A group will not be required to convert into a specific legal...”
Legal form to be taken by the group of economic operators to whom the contract is to be awarded
Requests to participate may be submitted by single entities or by groups of service providers. A group will not be required to convert into a specific legal form in order to submit a request to participate, but may if the contracting entity considers it necessary to ensure that the contract is carried out to its satisfaction, be required to do so prior to award of the contract. The contracting entity also reserves the right to contract with each member of the group on the basis of joint and several liability, or with one member of the group as a main contractor with a number of subcontractors or on any other basis as the contracting entity considers appropriate.
Show more Information about staff responsible for the performance of the contract
Obligation to indicate the names and professional qualifications of the staff assigned to performing the contract
Procedure Type of procedure
Negotiated procedure with prior call for competition
Information about a framework agreement or a dynamic purchasing system
Framework agreement with several operators
Description
Envisaged maximum number of participants to the framework agreement: 3
Administrative information
Previous publication concerning this procedure: 2020/S 149-366399
Time limit for receipt of tenders or requests to participate: 2020-12-03
12:00 📅
Languages in which tenders or requests to participate may be submitted: English 🗣️
Languages in which tenders or requests to participate may be submitted: Irish 🗣️
The time frame below is expressed in number of months.
Minimum time frame during which the tenderer must maintain the tender: 6
Complementary information Information about recurrence
This is a recurrent procurement ✅ Information about electronic workflows
Electronic ordering will be used
Electronic invoicing will be accepted
Electronic payment will be used
Additional information
“You must submit through the eTenders system before the deadline. It is very important that you commence the scanning and uploading of your response in a...”
You must submit through the eTenders system before the deadline. It is very important that you commence the scanning and uploading of your response in a timely manner. The system will automatically lockdown at the exact time specified in the PQQ documents. Tenders that are not fully uploaded by the response deadline will not be accepted by the system.
Please submit via the eTenders system not later than 12.00 (local time) Thursday 3 December 2020.
Help guides: www.etenders.gov.ie/system-user-guides
Show more Review body
Name: The High Court
Postal address: High Court Central Office, Four Courts, Inns Quay
Postal town: Dublin
Country: Ireland 🇮🇪
Phone: +35 318886000📞
E-mail: highcourtcentraloffice@courts.ie📧
URL: http://www.courts.ie🌏 Review procedure
Precise information on deadline(s) for review procedures:
“Please refer to Statutory Instrument 131 of 2010, European Communities (Award of Contracts by Utility Undertaking) (Review Procedures) Regulations 2010 (and...”
Precise information on deadline(s) for review procedures
Please refer to Statutory Instrument 131 of 2010, European Communities (Award of Contracts by Utility Undertaking) (Review Procedures) Regulations 2010 (and in particular Regulation 7 and 10(2)).
Show more
Source: OJS 2020/S 225-554713 (2020-11-13)
Contract award notice (2022-01-25) Contracting authority Name and addresses
Postal address: Tender Administration, PO Box 900, Webworks, Eglinton Street, Ervia
Postal code: Co.Cork
E-mail: tenders@water.ie📧 Information about joint procurement
The contract is awarded by a central purchasing body
Object Scope of the procurement
Title: 20/073 - Bill Payment Services
20/073
Short description:
“Irish Water will undertake a competitive tender process to select multiple suppliers for the provision of Bill Payment Services.
The selected providers must...”
Short description
Irish Water will undertake a competitive tender process to select multiple suppliers for the provision of Bill Payment Services.
The selected providers must provide Irish Water customers convenient and easy access to payment options.
Irish Water requires a balanced geographical spread of retail outlets. Payment locations should be easily accessible and offer a range of opening hours.
The scope of services includes but may not be limited to:
• Payment processing
• Receipt processing
• Settlement
• Standard transaction file format
• Reporting
• Service take on
• Secure infrastructure/business continuity
Show more Description
Main site or place of performance: National
Description of the procurement:
“Irish Water will undertake a competitive tender process to select multiple suppliers for the provision of Bill Payment Services.
The selected providers must...”
Description of the procurement
Irish Water will undertake a competitive tender process to select multiple suppliers for the provision of Bill Payment Services.
The selected providers must provide Irish Water customers convenient and easy access to payment options.
Irish Water requires a balanced geographical spread of retail outlets. Payment locations should be easily accessible and offer a range of opening hours.
The scope of services includes but may not be limited to:
• Payment processing
• Receipt processing
• Settlement
• Standard transaction file format
• Reporting
• Service take on
• Secure infrastructure/business continuity
Procedure Information about framework agreement
The procurement involves the establishment of a framework agreement
Administrative information
Previous publication concerning this procedure: 2020/S 225-554713
Award of contract
1️⃣
Contract Number: 1
Title: 20/073 - Bill Payment Services
Date of conclusion of the contract: 2021-08-23 📅
Information about tenders
Number of tenders received: 2
Number of tenders received from SMEs: 0
Name and address of the contractor
Name: An Post
National registration number: IE4736920J
Postal address: GPO O'Connell Street
Postal town: Dublin
Country: Ireland 🇮🇪
Region: Éire/Ireland🏙️
The contractor is an SME
2️⃣
Date of conclusion of the contract: 2021-08-30 📅
Name and address of the contractor
Name: Payzone Ireland Limited
National registration number: IE6330110B
Postal address: Payzone House
Complementary information Additional information
“You must submit through the eTenders system before the deadline. It is very important that you commence the scanning and uploading of your response in a...”
You must submit through the eTenders system before the deadline. It is very important that you commence the scanning and uploading of your response in a timely manner. The system will automatically lockdown at the exact time specified in the PQQ documents. Tenders that are not fully uploaded by the response deadline will not be accepted by the system.
Please submit via the eTenders system not later than 12:00hrs (local time) Thursday 3rd December 2020.
Help Guides: www.etenders.gov.ie/system-user-guides
Show more Review body
Postal address: High Court Central Office, Four Courts, Inns Quay,
Source: OJS 2022/S 020-050482 (2022-01-25)