20/073 — Bill Payment Services
Irish Water
Irish Water will undertake a competitive tender process to select multiple suppliers for the provision of bill payment services.
The selected providers must provide Irish Water customers convenient and easy access to payment options.
Irish Water requires a balanced geographical spread of retail outlets. Payment locations should be easily accessible and offer a range of opening hours.
The scope of services includes but may not be limited to:
• payment processing;
• receipt processing;
• settlement;
• standard transaction file format;
• reporting;
• service take on;
• secure infrastructure/business continuity.
The time limit for receipt of tenders was 2020-12-03. The procurement was published on 2020-11-13.
SuppliersThe following suppliers are mentioned in award decisions or other procurement documents:
Who? What?- • Financial consultancy, financial transaction processing and clearing-house services › Financial transaction processing and clearing-house services
Procurement history
| Date | Document |
|---|---|
| 2020-11-13 | Contract notice |
| 2022-01-25 | Contract award notice |
Contract notice (2020-11-13)
Object
Scope of the procurement
Title: Financial transaction processing and clearing-house services
Reference number: 20/073
Short description:
Notice metadata
Original language: English 🗣️
Document type: Contract notice
Nature of contract: Services
Regulation: European Union, with participation of GPA countries
Common procurement vocabulary (CPV)
Code: Financial transaction processing and clearing-house services 📦
Additional CPV: Financial transaction processing and clearing-house services 📦
Place of performance
NUTS region: Éire/Ireland 🏙️
Procedure
Procedure type: Negotiated procedure
Type of bid: Submission for all lots
Award criteria
The most economic tender
Contracting authority
Identity
Country: Ireland 🇮🇪
Awarding authority type: Utilities entity
Awarding authority name: Irish Water
Postal address: Tender Administration, PO Box 900, Webworks, Eglinton Street, Ervia, Co.Cork
Postal town: Cork
Contact
Internet address: http://www.ervia.ie 🌏
E-mail: tenders@ervia.ie 📧
Phone: +353 214239065 📞
URL for documents: http://www.etenders.gov.ie 🌏
URL for participation: http://www.etenders.gov.ie 🌏
Reference
Dates
Date dispatched: 2020-11-13 📅
Submission deadline: 2020-12-03 📅
Publication date: 2020-11-18 📅
Identifiers
Notice number: 2020/S 225-554713
Refers to notice: 2020/S 149-366399
OJ-S issue: 225
Additional information
Object
Scope of the procurement
Short description:
• payment processing;
• receipt processing;
• settlement;
• standard transaction file format;
• reporting;
• service take on;
• secure infrastructure/business continuity.
Duration: 60 months
Description of renewals: Up to 2 years.
Additional information:
Place of performance
Main site or place of performance: National.
Legal, economic, financial and technical information
Conditions for participation
Suitability to pursue the professional activity: Refer to tender documents.
Contract execution
Legal form to be taken by the group of economic operators to whom the contract is to be awarded:
Procedure
Legal basis: 32014L0025
Envisaged number of candidates: 5
Number of participants to be contemplated: 3
Time of receipt of tenders: 12:00
Languages in which tenders or requests to participate may be submitted: English 🗣️
Irish 🗣️
Tender validity period: 6 months
Contracting authority
Identity
National registration number: IE3191327JH
Contact
Contact point: Tender Admin
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/129496 🌏
Documents URL: www.etenders.gov.ie 🌏
URL for participation: www.etenders.gov.ie 🌏
URL for documents: www.etenders.gov.ie 🌏
Reference
Additional information
Complementary information
Review body
Name: The High Court
Postal address: High Court Central Office, Four Courts, Inns Quay
Postal town: Dublin
Country: Ireland 🇮🇪
Phone: +35 318886000 📞
E-mail: highcourtcentraloffice@courts.ie 📧
Internet address: http://www.courts.ie 🌏
Information about review deadlines:
Source: OJS 2020/S 225-554713 (2020-11-13)
Object
Scope of the procurement
Title: Financial transaction processing and clearing-house services
Reference number: 20/073
Short description:
Irish Water will undertake a competitive tender process to select multiple suppliers for the provision of bill payment services.
The selected providers...
Show more
Original language: English 🗣️
Document type: Contract notice
Nature of contract: Services
Regulation: European Union, with participation of GPA countries
Common procurement vocabulary (CPV)
Code: Financial transaction processing and clearing-house services 📦
Additional CPV: Financial transaction processing and clearing-house services 📦
Place of performance
NUTS region: Éire/Ireland 🏙️
Procedure
Procedure type: Negotiated procedure
Type of bid: Submission for all lots
Award criteria
The most economic tender
Contracting authority
Identity
Country: Ireland 🇮🇪
Awarding authority type: Utilities entity
Awarding authority name: Irish Water
Postal address: Tender Administration, PO Box 900, Webworks, Eglinton Street, Ervia, Co.Cork
Postal town: Cork
Contact
Internet address: http://www.ervia.ie 🌏
E-mail: tenders@ervia.ie 📧
Phone: +353 214239065 📞
URL for documents: http://www.etenders.gov.ie 🌏
URL for participation: http://www.etenders.gov.ie 🌏
Reference
Dates
Date dispatched: 2020-11-13 📅
Submission deadline: 2020-12-03 📅
Publication date: 2020-11-18 📅
Identifiers
Notice number: 2020/S 225-554713
Refers to notice: 2020/S 149-366399
OJ-S issue: 225
Additional information
You must submit through the eTenders system before the deadline. The system will automatically lockdown at the exact time specified in the PQQ documents....
Show more
Object
Scope of the procurement
Short description:
Irish Water will undertake a competitive tender process to select multiple suppliers for the provision of bill payment services.
The selected providers must provide Irish Water customers convenient and easy access to payment options.
Show more (9)
Irish Water requires a balanced geographical spread of retail outlets. Payment locations should be easily accessible and offer a range of opening hours.
The scope of services includes but may not be limited to:
• payment processing;
• receipt processing;
• settlement;
• standard transaction file format;
• reporting;
• service take on;
• secure infrastructure/business continuity.
Description of renewals: Up to 2 years.
Additional information:
You must submit through the eTenders system before the deadline. The system will automatically lockdown at the exact time specified in the PQQ documents....
Show more
Main site or place of performance: National.
Legal, economic, financial and technical information
Conditions for participation
Suitability to pursue the professional activity: Refer to tender documents.
Contract execution
Legal form to be taken by the group of economic operators to whom the contract is to be awarded:
Requests to participate may be submitted by single entities or by groups of service providers. A group will not be required to convert into a specific legal...
Show more
Procedure
Legal basis: 32014L0025
Envisaged number of candidates: 5
Number of participants to be contemplated: 3
Time of receipt of tenders: 12:00
Languages in which tenders or requests to participate may be submitted: English 🗣️
Irish 🗣️
Tender validity period: 6 months
Contracting authority
Identity
National registration number: IE3191327JH
Contact
Contact point: Tender Admin
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/129496 🌏
Documents URL: www.etenders.gov.ie 🌏
URL for participation: www.etenders.gov.ie 🌏
URL for documents: www.etenders.gov.ie 🌏
Reference
Additional information
You must submit through the eTenders system before the deadline. It is very important that you commence the scanning and uploading of your response in a...
Show more
Please submit via the eTenders system not later than 12.00 (local time) Thursday 3 December 2020.
Complementary information
Review body
Name: The High Court
Postal address: High Court Central Office, Four Courts, Inns Quay
Postal town: Dublin
Country: Ireland 🇮🇪
Phone: +35 318886000 📞
E-mail: highcourtcentraloffice@courts.ie 📧
Internet address: http://www.courts.ie 🌏
Information about review deadlines:
Please refer to Statutory Instrument 131 of 2010, European Communities (Award of Contracts by Utility Undertaking) (Review Procedures) Regulations 2010 (and...
Show more
Contract award notice (2022-01-25)
Object
Scope of the procurement
Short description:
Notice metadata
Document type: Contract award notice
Procedure
Type of bid: Not applicable
Award criteria
Lowest price
Contracting authority
Identity
Postal address: Tender Administration, PO Box 900, Webworks, Eglinton Street, Ervia
Postal code: Co.Cork
Contact
E-mail: tenders@water.ie 📧
Reference
Dates
Date dispatched: 2022-01-25 📅
Publication date: 2022-01-28 📅
Identifiers
Notice number: 2022/S 020-050482
Refers to notice: 2020/S 225-554713
OJ-S issue: 20
Additional information
Object
Scope of the procurement
Short description:
• Settlement
• Standard transaction file format
• Reporting
• Service take on
• Secure infrastructure/business continuity
Place of performance
Main site or place of performance: National
Award of contract
Date of contract conclusion: 2021-08-23 📅
Name: An Post
National registration number: IE4736920J
Postal address: GPO O'Connell Street
Postal town: Dublin
Country: Ireland 🇮🇪
Date of contract conclusion: 2021-08-30 📅
Name: Payzone Ireland Limited
National registration number: IE6330110B
Postal address: Payzone House
Information about tenders
Number of tenders received: 2
Reference
Additional information
Complementary information
Review body
Postal address: High Court Central Office, Four Courts, Inns Quay,
Source: OJS 2022/S 020-050482 (2022-01-25)
Object
Scope of the procurement
Short description:
Irish Water will undertake a competitive tender process to select multiple suppliers for the provision of Bill Payment Services.
The selected providers...
Show more
Document type: Contract award notice
Procedure
Type of bid: Not applicable
Award criteria
Lowest price
Contracting authority
Identity
Postal address: Tender Administration, PO Box 900, Webworks, Eglinton Street, Ervia
Postal code: Co.Cork
Contact
E-mail: tenders@water.ie 📧
Reference
Dates
Date dispatched: 2022-01-25 📅
Publication date: 2022-01-28 📅
Identifiers
Notice number: 2022/S 020-050482
Refers to notice: 2020/S 225-554713
OJ-S issue: 20
Additional information
You must submit through the eTenders system before the deadline. It is very important that you commence the scanning and uploading of your response in a...
Show more
Object
Scope of the procurement
Short description:
Irish Water will undertake a competitive tender process to select multiple suppliers for the provision of Bill Payment Services.
• Payment processing
Show more (6)
• Receipt processing• Settlement
• Standard transaction file format
• Reporting
• Service take on
• Secure infrastructure/business continuity
Main site or place of performance: National
Award of contract
Date of contract conclusion: 2021-08-23 📅
Name: An Post
National registration number: IE4736920J
Postal address: GPO O'Connell Street
Postal town: Dublin
Country: Ireland 🇮🇪
Date of contract conclusion: 2021-08-30 📅
Name: Payzone Ireland Limited
National registration number: IE6330110B
Postal address: Payzone House
Information about tenders
Number of tenders received: 2
Reference
Additional information
Please submit via the eTenders system not later than 12:00hrs (local time) Thursday 3rd December 2020.
Help Guides: www.etenders.gov.ie/system-user-guides
Complementary information
Review body
Postal address: High Court Central Office, Four Courts, Inns Quay,
Source: OJS 2022/S 020-050482 (2022-01-25)
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