Supply and Maintenance of Retail Digital Equipment

An Post

An Post is seeking to enter into a Framework Agreement with 1 provider for a period of 3 years with an option to extend for a further 2 years for the supply and maintenance of retail digital equipment.
The supplier will maintain our existing and our future digital marketing system requirements.
The An Post current digital foot print is made up of approx. 370 digital screens across our retail network which is made up of approx. 950 Post Offices.
We are embarking on a journey where our customer will experience a best-in-class retail experience; where digital screens (interactive and static) will play a key role in improving their customer experience in Post Office. To achieve our ambition as a world class retailer, we require an innovative and experienced digital service provider that will partner us on our journey, where our customer, and their changing needs is at the heart of our ambition.

Deadline
The time limit for receipt of tenders was 2019-07-18. The procurement was published on 2019-06-17.

Suppliers
The following suppliers are mentioned in award decisions or other procurement documents:
Who?

What?

Where?

Procurement history
Date Document
2019-06-17 Contract notice
2020-06-08 Contract award notice
Contract notice (2019-06-17)
Contracting authority
Name and addresses
Name: An Post
National registration number: N/a
Postal address: General Post Office, O'Connell Street
Postal town: Dublin
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Contact person: Noelle Kenneally
Phone: +353 17058551 ๐Ÿ“ž
E-mail: noelle.kenneally@anpost.ie ๐Ÿ“ง
Fax: +353 18736828 ๐Ÿ“ 
Region: ร‰ire/Ireland ๐Ÿ™๏ธ
URL: https://www.anpost.com/ ๐ŸŒ
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/391 ๐ŸŒ
Communication
Documents URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=148850&B=ETENDERS_SIMPLE ๐ŸŒ
Participation URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=148850&B=ETENDERS_SIMPLE ๐ŸŒ

Object
Scope of the procurement
Title: Supply and Maintenance of Retail Digital Equipment 1923
Products/services: Display screens ๐Ÿ“ฆ
Short description:
โ€œAn Post is seeking to enter into a Framework Agreement with 1 provider for a period of 3 years with an option to extend for a further 2 years for the supply...โ€    Show more

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Additional products/services: Flat panel displays ๐Ÿ“ฆ
Additional products/services: Graphic display panels ๐Ÿ“ฆ
Additional products/services: Data network support services ๐Ÿ“ฆ
Additional products/services: Data network management services ๐Ÿ“ฆ
Place of performance: ร‰ire/Ireland ๐Ÿ™๏ธ
Main site or place of performance: Ireland
Description of the procurement:
โ€œAn Post is seeking to enter into a Framework Agreement with 1 provider for a period of 3 years with an option to extend for a further 2 years for the supply...โ€    Show more
Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
Duration of the contract, framework agreement or dynamic purchasing system
The time frame below is expressed in number of months.
Description
Duration: 36
Duration of the contract, framework agreement or dynamic purchasing system
This contract is subject to renewal โœ…
Description
Description of renewals: Option to extend for a further 2 years.

Procedure
Type of procedure
Negotiated procedure with prior call for competition
Information about a framework agreement or a dynamic purchasing system
Framework agreement with a single operator
Administrative information
Time limit for receipt of tenders or requests to participate: 2019-07-18 12:00 ๐Ÿ“…
Languages in which tenders or requests to participate may be submitted: English ๐Ÿ—ฃ๏ธ

Complementary information
Information about recurrence
This is a recurrent procurement โœ…
Estimated timing for further notices to be published: 5 years.
Review body
Name: The High Court
Postal address: Four Courts
Postal town: Dublin 7
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Source: OJS 2019/S 116-285653 (2019-06-17)
Contract award notice (2020-06-08)
Object
Scope of the procurement
Short description:
โ€œAn Post has entered into a framework agreement with one provider for a period of 3 years with an option to extend for a further 2 years for the supply and...โ€    Show more
Description
Main site or place of performance: Ireland.
Description of the procurement:
โ€œAn Post has entered into a framework agreement with one provider for a period of 3 years with an option to extend for a further 2 years for the supply and...โ€    Show more
Award criteria
Quality criterion (name): Methodology proposed for a quality delivery of the service
Quality criterion (weighting): 35
Quality criterion (name): Contract management
Quality criterion (name): Safety management
Quality criterion (weighting): 5
Cost criterion (name): Ultimate cost
Cost criterion (weighting): 25

Procedure
Information about framework agreement
The procurement involves the establishment of a framework agreement
Administrative information
Previous publication concerning this procedure: 2019/S 116-285653

Award of contract

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Contract Number: 1
Title: Supply and Maintenance of Retail Digital Equipment
Date of conclusion of the contract: 2020-05-22 ๐Ÿ“…
Name and address of the contractor
Name: Detectag Retail Services
National registration number: ie6369280U
Postal address: 1 Drummartin road Dundrum
Postal town: Dublin 14
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Phone: +353 12818110 ๐Ÿ“ž
E-mail: john.dempsey@retailservices.ie ๐Ÿ“ง
Region: ร‰ire/Ireland ๐Ÿ™๏ธ
URL: http://www.footfallcounts.com ๐ŸŒ
The contractor is an SME โœ…
Source: OJS 2020/S 112-272781 (2020-06-08)