Provision of a Managed Print Services Solution

Eurofound — European Foundation for the Improvement of Living and Working Conditions

Eurofound is seeking to put in place a managed print services solution (MPS) following the expiry of the contract with the current service provider.

Deadline
The time limit for receipt of tenders was 2019-10-21. The procurement was published on 2019-09-16.

Suppliers
The following suppliers are mentioned in award decisions or other procurement documents:
Who?

What?

Where?

Procurement history
Date Document
2019-09-16 Contract notice
2020-01-03 Contract award notice
Contract notice (2019-09-16)
Contracting authority
Name and addresses
Name:
“Eurofound — European Foundation for the Improvement of Living and Working Conditions”
Postal address: Wyattville Road, Loughlinstown
Postal town: Dublin
Postal code: D18 KP65
Country: Ireland 🇮🇪
Contact person: Lidia Jankowska
Phone: +353 12043100 📞
E-mail: osutenders@eurofound.europa.eu 📧
Fax: +353 12826456 📠
Region: Dublin 🏙️
URL: http://www.eurofound.europa.eu 🌏
Address of the buyer profile: http://www.eurofound.europa.eu/about-eurofound/procurement/opportunities/open 🌏
Communication
Documents URL: https://etendering.ted.europa.eu/cft/cft-display.html?cftId=5460 🌏

Object
Scope of the procurement
Title: Provision of a Managed Print Services Solution 171904/5178
Products/services: Photocopying and offset printing equipment 📦
Short description:
“Eurofound is seeking to put in place a managed print services solution (MPS) following the expiry of the contract with the current service provider.”
Estimated value excluding VAT: EUR 250 000 💰

1️⃣
Additional products/services: Printing and related services 📦
Additional products/services: Office and computing machinery, equipment and supplies except furniture and software packages 📦
Place of performance: Dublin 🏙️
Main site or place of performance: Eurofound premises.
Description of the procurement:
“Future contractor will be expected to provide: — a fully managed print services solution including management software for Eurofound’s main office in Dublin...”    Show more
Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
Scope of the procurement
Estimated total value excluding VAT: EUR 250 000 💰
Duration of the contract, framework agreement or dynamic purchasing system
The time frame below is expressed in number of months.
Description
Duration: 12
Duration of the contract, framework agreement or dynamic purchasing system
This contract is subject to renewal
Description
Description of renewals: The contract is renewed automatically 3 times for 12 months each.

Legal, economic, financial and technical information
Economic and financial standing
Selection criteria as stated in the procurement documents
Technical and professional ability
Selection criteria as stated in the procurement documents
Information about staff responsible for the performance of the contract
Obligation to indicate the names and professional qualifications of the staff assigned to performing the contract

Procedure
Type of procedure
Open procedure
Administrative information
Time limit for receipt of tenders or requests to participate: 2019-10-21 18:00 📅
Languages in which tenders or requests to participate may be submitted: Bulgarian 🗣️
Languages in which tenders or requests to participate may be submitted: Czech 🗣️
Languages in which tenders or requests to participate may be submitted: Danish 🗣️
Languages in which tenders or requests to participate may be submitted: German 🗣️
Languages in which tenders or requests to participate may be submitted: Greek 🗣️
Languages in which tenders or requests to participate may be submitted: English 🗣️
Languages in which tenders or requests to participate may be submitted: Spanish 🗣️
Languages in which tenders or requests to participate may be submitted: Estonian 🗣️
Languages in which tenders or requests to participate may be submitted: Finnish 🗣️
Languages in which tenders or requests to participate may be submitted: French 🗣️
Languages in which tenders or requests to participate may be submitted: Irish 🗣️
Languages in which tenders or requests to participate may be submitted: Croatian 🗣️
Languages in which tenders or requests to participate may be submitted: Hungarian 🗣️
Languages in which tenders or requests to participate may be submitted: Italian 🗣️
Languages in which tenders or requests to participate may be submitted: Lithuanian 🗣️
Languages in which tenders or requests to participate may be submitted: Latvian 🗣️
Languages in which tenders or requests to participate may be submitted: Maltese 🗣️
Languages in which tenders or requests to participate may be submitted: Dutch 🗣️
Languages in which tenders or requests to participate may be submitted: Polish 🗣️
Languages in which tenders or requests to participate may be submitted: Portuguese 🗣️
Languages in which tenders or requests to participate may be submitted: Romanian 🗣️
Languages in which tenders or requests to participate may be submitted: Slovak 🗣️
Languages in which tenders or requests to participate may be submitted: Slovenian 🗣️
Languages in which tenders or requests to participate may be submitted: Swedish 🗣️
The time frame below is expressed in number of months.
Minimum time frame during which the tenderer must maintain the tender: 5
Conditions for opening of tenders: 2019-10-22 10:30 📅
Conditions for opening of tenders (place): Office No LH5, Eurofound premises.
Conditions for opening of tenders (Information about authorised persons and opening procedure):
“One person representing the tenderer may be present at the opening; participation will be restricted to an observer role. Please communicate the full name...”    Show more

Complementary information
Additional information

“Please note that English is the working language of Eurofound. We would appreciate if the tender proposal is in English.”
Review body
Name: General Court of the European Union
Postal address: rue du Fort Niedergrünewald
Postal town: Luxembourg
Postal code: 2925
Country: Luxembourg 🇱🇺
Phone: +352 4303-1 📞
E-mail: cfi.registry@curia.europa.eu 📧
Fax: +352 4303-2100 📠
URL: http://curia.europa.eu 🌏
Review procedure
Precise information on deadline(s) for review procedures:
“Within 2 months of notification of the outcome of the procedure (award decision), tenderers may launch an action for its annulment. Any request tenderers...”    Show more
Source: OJS 2019/S 183-444696 (2019-09-16)
Contract award notice (2020-01-03)
Contracting authority
Name and addresses
Postal town: Co. Dublin

Object
Scope of the procurement
Short description:
“Eurofound was seeking to put in place a managed print services solution (MPS) following the expiry of the previous contract.”
Total value of the procurement (excluding VAT): EUR 139 832 💰
Description
Description of the procurement:
“The contractor will provide: — a fully managed print services solution including management software for Eurofound’s main office in Dublin and in...”    Show more
Award criteria
Quality criterion (name):
“Quality of the proposed plan regarding replacement of entire Eurofound print and photocopy fleet and its subsequent management”
Quality criterion (weighting): 55
Quality criterion (name): Quality of the proposed device management system and servicing support
Quality criterion (weighting): 20
Quality criterion (name):
“Quality of the proposed support system including efficiency of the proposed ticketing system and communications channels between the contractor and Eurofound”
Quality criterion (weighting): 15
Quality criterion (name):
“Quality of the contractor’s environmental policy in relation to devices concerned and consumables to be provided”
Quality criterion (weighting): 10
Price (weighting): 60

Procedure
Administrative information
Previous publication concerning this procedure: 2019/S 183-444696

Award of contract

1️⃣
Contract Number: 20-2204-01
Title: Provision of a Managed Print Services Solution
Date of conclusion of the contract: 2019-12-10 📅
Information about tenders
Number of tenders received: 1
Number of tenders received from SMEs: 1
Number of tenders received from tenderers from other EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 1
Name and address of the contractor
Name: Digicom Office Technology Ltd t/a Digicom
National registration number: 271163
Postal address: Vision House, F2 Calmount Park, Ballymount
Postal town: Dublin
Postal code: D12 VP68
Country: Ireland 🇮🇪
Phone: +353 1850344426 📞
E-mail: info@digicom.ie 📧
Region: Dublin 🏙️
URL: https://www.digicom.ie/ 🌏
The contractor is an SME
Information on value of the contract/lot (excluding VAT)
Estimated total value of the contract/lot: EUR 250 000 💰
Total value of the contract/lot: EUR 139 832 💰

Complementary information
Review procedure
Precise information on deadline(s) for review procedures:
“Within 2 months of notification of the outcome of the procedure (award decision), tenderers may launch an action for its annulment. Any request tenderers...”    Show more
Source: OJS 2020/S 007-009978 (2020-01-03)