Provision of A Global Managed Payroll Service Solution including Associated Services

Tourism Ireland CLG

The purpose of this procurement process is to secure a global solution for Tourism Ireland’s Managed Payroll and support services across its global network of offices. The contract(s) will provide Tourism Ireland with the following services in respect of payroll management and processing: provide a full and comprehensive payroll service for up to the number of current employees per territory including pensioners, plus support services. Tenderers may apply to service the requirements of:
— one office location/territory,
— more than on office location/territory,
— all office locations/territories.
For further details please refer to the documentation attached for downloading.

Deadline

The time limit for receipt of tenders was 2019-08-09. The procurement was published on 2019-06-25.

Suppliers

The following suppliers are mentioned in award decisions or other procurement documents:

Who? What? Where?
  • • Belgique/België
  • • Danmark
  • • Deutschland
  • • España
  • • France
  • • Italia
  • • Nederland
  • • United Kingdom
  • • Éire/Ireland
Procurement history
Date Document
2019-06-25 Contract notice
2021-03-29 Contract award notice
Contract notice (2019-06-25)
Object
Scope of the procurement
Title: Payroll management services
Reference number: GPAYRL/FIN/2020
Short description:
The purpose of this procurement process is to secure a global solution for Tourism Ireland’s Managed Payroll and support services across its global network of offices. The contract(s) will provide Tourism Ireland with the following services in respect of payroll management and processing: provide a full and comprehensive payroll service for up to the number of current employees per territory including pensioners, plus support services. Tenderers may apply to service the requirements of: — one office location/territory, — more than on office location/territory, — all office locations/territories. For further details please refer to the documentation attached for downloading.
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Notice metadata
Original language: English 🗣️
Document type: Contract notice
Nature of contract: Services
Regulation: European Union, with participation of GPA countries
Common procurement vocabulary (CPV)
Code: Payroll management services 📦
Additional CPV: Compulsory social security services 📦
Place of performance
NUTS region: Éire/Ireland 🏙️
Belgique/België 🏙️
Danmark 🏙️
France 🏙️
Deutschland 🏙️
Italia 🏙️
Nederland 🏙️
España 🏙️
United Kingdom 🏙️

Procedure
Procedure type: Open procedure
Type of bid: Submission for all lots
Award criteria
The most economic tender

Contracting authority
Identity
Country: Ireland 🇮🇪
Awarding authority type: Body governed by public law
Awarding authority name: Tourism Ireland CLG
Postal address: 4th Floor — Bishop's Square, Redmond's Hill
Postal code: D02 TD99
Postal town: Dublin
Contact
Internet address: http://www.ireland.com 🌏
E-mail: hhughes@tourismireland.com 📧
Phone: +353 14763474 📞
Fax: +353 14763642 📠
URL for documents: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=149453&B=ETENDERS_SIMPLE 🌏

Reference
Dates
Date dispatched: 2019-06-25 📅
Submission deadline: 2019-08-09 📅
Publication date: 2019-06-28 📅
Identifiers
Notice number: 2019/S 123-300661
OJ-S issue: 123
Additional information
Procurement personnel.

Object
Scope of the procurement
Short description:
The purpose of this procurement process is to secure a global solution for Tourism Ireland’s Managed Payroll and support services across its global network of offices. The contract(s) will provide Tourism Ireland with the following services in respect of payroll management and processing: provide a full and comprehensive payroll service for up to the number of current employees per territory including pensioners, plus support services. Tenderers may apply to service the requirements of:
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— one office location/territory,
— more than on office location/territory,
— all office locations/territories.
For further details please refer to the documentation attached for downloading.
Estimated total value: 115 000 EUR 💰
Information about lots:
Tenderers may apply for one lot, more than one lot, more than one, or all lots.
Lot 1: Australia, Sydney;
Lot 2: Belgium, Brussels;
Lot 3: Denmark, Copenhagen;
Lot 4: France, Paris;
Lot 5: Germany, Frankfurt;
Lot 6: Republic of Ireland, Dublin;
Lot 7: Italy, Milan;
Lot 8: Netherlands, Amsterdam;
Lot 9: Spain, Madrid;
Lot 10: USA, New York;
Lot 11: UK, Coleraine/London/Glasgow.
Title of the lot: Provision of Managed Payroll Service Solution including Associated Services — Australia
Lot number: 1
Short description:
Lot 1 relates to Managed Payroll and associated services in for Tourism Ireland's Australia Office in Sydney.
Duration: 12 months
Description of renewals:
The contract period will be for one [1] year subject to budget, annual performance review, and other factors. It may reviewed annually at Tourism Ireland’s discretion, subject to annual performance review, and other factors for up to an additional six [6] years; to a maximum term of seven [7] years.
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Title of the lot: Provision of Managed Payroll Service Solution including Associated Services - BELGIUM
Lot number: 2
Short description:
Lot 2 relates to Managed Payroll & Associated Services in for Tourism Ireland's Belguium Office in Brussels
Description of renewals:
The Contract Period will be for one [1] year subject to budget, annual performance review, and other factors. It may reviewed annually at Tourism Ireland’s discretion, subject to annual performance review, and other factors for up to an additional six [6] years; to a maximum term of seven [7] years.
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Title of the lot: Provision of Managed Payroll Service Solution including Associated Services - DENMARK
Lot number: 3
Short description:
Lot 3 relates to Managed Payroll & Associated Services in for Tourism Ireland's Danish Office in Copenhagen
Title of the lot: Provision of Managed Payroll Service Solution including Associated Services - FRANCE
Lot number: 4
Short description:
Lot 4 relates to Managed Payroll & Associated Services in for Tourism Ireland's France market Office in Paris
Title of the lot: Provision of Managed Payroll Service Solution including Associated Services - GERMANY
Lot number: 5
Short description:
Lot 5 relates to Managed Payroll & Associated Services in for Tourism Ireland's German Office in Frankfurt
Title of the lot: Provision of Managed Payroll Service Solution including Associated Services - IRELAND [RoI]
Lot number: 6
Short description:
Lot 6 relates to Managed Payroll & Associated Services in for Tourism Ireland's Office in Dublin
Duration: 2 months
Title of the lot: Provision of Managed Payroll Service Solution including Associated Services - ITALY
Lot number: 7
Short description:
Lot 7 relates to Managed Payroll & Associated Services in for Tourism Ireland's Italian Market Office in Milan
Title of the lot: Provision of Managed Payroll Service Solution including Associated Services - NETHERLANDS
Lot number: 8
Short description:
Lot 8 relates to Managed Payroll & Associated Services in for Tourism Ireland's Netherlands market Office in Amsterdam
Title of the lot: Provision of Managed Payroll Service Solution including Associated Services - SPAIN
Lot number: 9
Short description:
Lot 9 relates to Managed Payroll & Associated Services in for Tourism Ireland's Spain Market Office in Madrid
Title of the lot: Provision of Managed Payroll Service Solution including Associated Services - USA
Lot number: 10
Short description:
Lot 10 relates to Managed Payroll & Associated Services in for Tourism Ireland's US Office in New York
Title of the lot: Provision of Managed Payroll Service Solution including Associated Services - UK
Lot number: 11
Short description:
Lot 11 relates to Managed Payroll & Associated Services in for Tourism Ireland's NI and GB Offices in Coleraine, London and Glasgow
Place of performance
Main site or place of performance:
Australia, Sydney Office.
Belgium, Brussels Office
Copenhagen
Paris
Frankfurt
Dublin
Milan
Amsterdam
Madrid
USA
Northern Ireland & GB

Legal, economic, financial and technical information
Conditions for participation
Suitability to pursue the professional activity: Please refer to the documentation available for downloading.
Economic and financial standing: Completed ESPD.
Minimum level(s) of standards: Completed ESPD.
Technical and professional ability: Please refer to the documentation available for downloading.
Contract execution
Contract performance conditions: Please refer to the documentation available for downloading.

Procedure
Legal basis: 32014L0024
Time of receipt of tenders: 12:00
Languages in which tenders or requests to participate may be submitted: English 🗣️
Tender validity period: 6 months
Tender opening date: 2019-08-09 📅
Tender opening time: 12:00
Place: Tourism Ireland offices — Dublin
Additional information: Procurement personnel.

Contracting authority
Identity
National registration number: N/a
Contact
Contact point: Hannah Hughes
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/1197 🌏
Documents URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=149453&B=ETENDERS_SIMPLE 🌏

Reference
Additional information
1) Interested parties must register their interest on the eTenders website (www.etenders.gov.ie) in order to be included on the mailing list for clarifications. All information relating to attachments, including clarifications and changes, will be published on the Irish government procurement opportunities portal (www.etenders.gov.ie) only. Tourism Ireland will not accept responsibility for information relayed (or not relayed) via third parties;
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2) This is the sole call for request for tenders for this contract;
3) The Contracting Authority will not be responsible for any costs, charges or expenses incurred by candidates or tenderers;
4) Contract award will be subject to the approval of the board of Tourism Ireland;
5) It will be a condition of award that the successful tenderer is and remains tax compliant;
6) At its absolute discretion, the Contracting Authority may elect to terminate this procurement process, any contract(s) awarded at any time;
7) Please note in relation to all documents, that where reference is made to a particular standard, make, source, process, trademark, type or patent, that this is not to be regarded as a de facto requirement. In all such cases it should be understood that such indications are to be treated strictly and solely for reference purposes only, to which the words ‘or equivalent’ will always be appended;
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8) Without prejudice to the principle of equal treatment, the Contracting Authority is not obliged to engage in a clarification process in respect of the procurement documents with missing or incomplete information. Therefore, respondents are advised to ensure that they return completed documentation in order to avoid the risk of elimination from the competition;
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9) Applicants must be fully compliant with Tourism Ireland GDPR policy. To the extent that any personal data is processed by the successful bidder in connection with the provision of the services for this lot or otherwise, the provisions set out in Tourism Ireland’s minimum conditions of contract under ‘Data Processing Terms’ shall apply to such processing;
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10) Tenders must be delivered as per the Instructions;
11) Tourism Ireland will not accept or consider Tenders delivered after this deadline;
12) Tourism Ireland will not be responsible for costs, charges or expenses incurred by applicants, whether or not a final contract is awarded;
13) Tourism Ireland is subject to the provisions of the code of practice on freedom of information for North/South Implementation Bodies and Tourism Ireland, which is available on Tourism Ireland‘s website;
14) The contract/framework will be subject to Irish law;
15) Tourism Ireland reserves the right without advance notice (and without giving reasons unless so required by law and without liability to the applicants) to amend or otherwise change the process or to terminate the process.

Complementary information
Review body
Name: The High Court
Postal address: The Four Courts
Postal town: Dublin
Country: Ireland 🇮🇪
Source: OJS 2019/S 123-300661 (2019-06-25)
Contract award notice (2021-03-29)
Object
Scope of the procurement
Short description:
The purpose of this procurement process is to secure a global solution for Tourism Ireland's managed payroll and support services across its global network of offices. The contract(s) will provide Tourism Ireland with the following services in respect of payroll management and processing: provide a full and comprehensive payroll service for up to the number of current employees per territory including pensioners, plus support services. Tenderers may apply to service the requirements of: — one office location/territory, — more than on office location/territory, — all office locations/territories. For further details please refer to the documentation attached for downloading.
Show more
Total value of the procurement: 800 000 EUR 💰
Notice metadata
Document type: Contract award notice

Procedure
Type of bid: Not applicable
Award criteria
Mixed

Contracting authority
Identity
Postal address: 4th Floor – Bishop's Square, Redmond's Hill
Contact
E-mail: tenderresponse@tourismireland.com 📧

Reference
Dates
Date dispatched: 2021-03-29 📅
Publication date: 2021-04-02 📅
Identifiers
Notice number: 2021/S 065-167625
Refers to notice: 2019/S 123-300661
OJ-S issue: 65
Additional information
Contract awarded – winning bidder Mazars.

Object
Scope of the procurement
Short description:
The purpose of this procurement process is to secure a global solution for Tourism Ireland's managed payroll and support services across its global network of offices. The contract(s) will provide Tourism Ireland with the following services in respect of payroll management and processing: provide a full and comprehensive payroll service for up to the number of current employees per territory including pensioners, plus support services. Tenderers may apply to service the requirements of:
Show more
Title of the lot: Provision of Managed Payroll Service Solution including Associated Services – Australia
Short description:
Lot 1 relates to managed payroll and associated services in for Tourism Ireland's Australia Office in Sydney.
Additional information: Contract awarded – winning bidder Mazars.
Title of the lot: Provision of Managed Payroll Service Solution including Associated Services – Belgium
Short description:
Lot 2 relates to managed payroll and associated services in for Tourism Ireland's Belgium Office in Brussels.
Additional information: No contract awarded.
Title of the lot: Provision of Managed Payroll Service Solution including Associated Services – Denmark
Short description:
Lot 3 relates to managed payroll and associated services in for Tourism Ireland's Danish Office in Copenhagen.
Title of the lot: Provision of Managed Payroll Service Solution including Associated Services – France
Short description:
Lot 4 relates to managed payroll and associated services in for Tourism Ireland's France Market Office in Paris.
Title of the lot: Provision of Managed Payroll Service Solution including Associated Services – Germany
Short description:
Lot 5 relates to managed payroll and associated services in for Tourism Ireland's German Office in Frankfurt.
Title of the lot: Provision of Managed Payroll Service Solution including Associated Services – Ireland [RoI]
Short description:
Lot 6 relates to managed payroll and associated services in for Tourism Ireland's Office in Dublin.
Title of the lot: Provision of Managed Payroll Service Solution including Associated Services – Italy
Short description:
Lot 7 relates to managed payroll and associated services in for Tourism Ireland's Italian Market Office in Milan.
Title of the lot: Provision of managed payroll service solution including associated services – Netherlands
Short description:
Lot 8 relates to managed payroll and associated services in for Tourism Ireland's Netherlands Market Office in Amsterdam
Title of the lot: Provision of Managed Payroll Service Solution including Associated Services – Spain
Short description:
Lot 9 relates to managed payroll and associated services in for Tourism Ireland's Spain Market Office in Madrid.
Additional information: no contract awarded.
Title of the lot: Provision of Managed Payroll Service Solution including Associated Services – USA
Short description:
Lot 10 relates to managed payroll and associated services in for Tourism Ireland's US Office in New York.
Title of the lot: Provision of Managed Payroll Service Solution including Associated Services – UK
Short description:
Lot 11 relates to managed payroll and associated services in for Tourism Ireland's NI and GB Offices in Coleraine, London and Glasgow.
Place of performance
Main site or place of performance:
AUSTRALIA, Sydney Office
BELGIUM, Brussels Office
United Kingdom of Great Britain and Northern Ireland

Procedure
Award criteria
Quality criterion (name): Approach and proposed methodology for providing local payroll services including expertise of account management team
Quality criterion (weighting): 30 %
Quality criterion (name): Proposed management of service; incorporating best practice, deliverables, time scales and measures for ensuring quality
Quality criterion (weighting): 20 %
Price (weighting): 50 %

Award of contract
Date of contract conclusion: 2021-01-01 📅
Name: Mazars
Postal address: Harcourt Centre, Block 3, Harcourt Road
Postal town: Dublin
Postal code: D2
Country: Ireland 🇮🇪
Total value of the procurement: 800 000 EUR 💰
Date of contract conclusion: 2020-01-01 📅
Information about tenders
Number of tenders received: 5

Contracting authority
Contact
Contact point: Procurement Officer
Source: OJS 2021/S 065-167625 (2021-03-29)
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