My Options Freephone and Webchat Information, Counselling and Nursing Service
Health Service Executive (HSE)
The HSE – HBS Procurement hereby invites suitably qualified and experienced service providers to submit tenders for the provision of my options freephone and webchat information, counselling and nursing service.
DeadlineThe time limit for receipt of tenders was 2019-11-22. The procurement was published on 2019-10-18.
SuppliersThe following suppliers are mentioned in award decisions or other procurement documents:
Who? What?- • Guidance and counselling services › Counselling services
- • Services provided by nurses › Advisory services provided by nurses
- • Social work and related services › Social services
Procurement history
| Date | Document |
|---|---|
| 2019-10-18 | Contract notice |
| 2020-08-18 | Contract award notice |
Contract notice (2019-10-18)
Object
Scope of the procurement
Title: Health services
Reference number: HSE 12294
Short description:
Original language: English 🗣️
Document type: Contract notice
Nature of contract: Services
Regulation: European Union, with participation of GPA countries
Common procurement vocabulary (CPV)
Code: Health services 📦
Additional CPV: Health and social work services 📦
Place of performance
NUTS region: Éire/Ireland 🏙️
Procedure
Procedure type: Open procedure
Type of bid: Submission for all lots
Award criteria
The most economic tender
Contracting authority
Identity
Country: Ireland 🇮🇪
Awarding authority type: Body governed by public law
Awarding authority name: Health Service Executive (HSE)
Postal address: Head Office, Millennium Park
Postal town: Naas
Contact
Internet address: http://www.hse.ie 🌏
E-mail: sarah.power1@hse.ie 📧
Phone: +353 214923045 📞
URL for documents: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=155730&B=ETENDERS_SIMPLE 🌏
URL for participation: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=155730&B=ETENDERS_SIMPLE 🌏
Reference
Dates
Date dispatched: 2019-10-18 📅
Submission deadline: 2019-11-22 📅
Publication date: 2019-10-22 📅
Identifiers
Notice number: 2019/S 204-496989
OJ-S issue: 204
Object
Scope of the procurement
Estimated total value: 1 EUR 💰
Estimated value excluding VAT: 1 EUR 💰
Duration: 24 months
Description of renewals: 2 X 12 months.
Procedure
Legal basis: 32014L0024
Time of receipt of tenders: 12:00
Languages in which tenders or requests to participate may be submitted: English 🗣️
Tender opening date: 2019-11-22 📅
Tender opening time: 12:00
Contracting authority
Identity
National registration number: N/a
Contact
Contact point: Sarah Power
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/461 🌏
Documents URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=155730&B=ETENDERS_SIMPLE 🌏
Complementary information
Review body
Name: The High Court
Postal address: The Four Courts
Postal town: Dublin 7
Country: Ireland 🇮🇪
Body responsible for mediation procedures
Name: International Centre for Dispute Resolution (ICDR)
Postal town: Dublin
Source: OJS 2019/S 204-496989 (2019-10-18)
Object
Scope of the procurement
Title: Health services
Reference number: HSE 12294
Short description:
The HSE – HBS Procurement hereby invites suitably qualified and experienced service providers to submit tenders for the provision of my options freephone and webchat information, counselling and nursing service.
Notice metadata
Original language: English 🗣️
Document type: Contract notice
Nature of contract: Services
Regulation: European Union, with participation of GPA countries
Common procurement vocabulary (CPV)
Code: Health services 📦
Additional CPV: Health and social work services 📦
Place of performance
NUTS region: Éire/Ireland 🏙️
Procedure
Procedure type: Open procedure
Type of bid: Submission for all lots
Award criteria
The most economic tender
Contracting authority
Identity
Country: Ireland 🇮🇪
Awarding authority type: Body governed by public law
Awarding authority name: Health Service Executive (HSE)
Postal address: Head Office, Millennium Park
Postal town: Naas
Contact
Internet address: http://www.hse.ie 🌏
E-mail: sarah.power1@hse.ie 📧
Phone: +353 214923045 📞
URL for documents: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=155730&B=ETENDERS_SIMPLE 🌏
URL for participation: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=155730&B=ETENDERS_SIMPLE 🌏
Reference
Dates
Date dispatched: 2019-10-18 📅
Submission deadline: 2019-11-22 📅
Publication date: 2019-10-22 📅
Identifiers
Notice number: 2019/S 204-496989
OJ-S issue: 204
Object
Scope of the procurement
Estimated total value: 1 EUR 💰
Estimated value excluding VAT: 1 EUR 💰
Duration: 24 months
Description of renewals: 2 X 12 months.
Procedure
Legal basis: 32014L0024
Time of receipt of tenders: 12:00
Languages in which tenders or requests to participate may be submitted: English 🗣️
Tender opening date: 2019-11-22 📅
Tender opening time: 12:00
Contracting authority
Identity
National registration number: N/a
Contact
Contact point: Sarah Power
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/461 🌏
Documents URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=155730&B=ETENDERS_SIMPLE 🌏
Complementary information
Review body
Name: The High Court
Postal address: The Four Courts
Postal town: Dublin 7
Country: Ireland 🇮🇪
Body responsible for mediation procedures
Name: International Centre for Dispute Resolution (ICDR)
Postal town: Dublin
Source: OJS 2019/S 204-496989 (2019-10-18)
Contract award notice (2020-08-18)
Object
Scope of the procurement
Short description:
Notice metadata
Document type: Contract award notice
Procedure
Type of bid: Not applicable
Reference
Dates
Date dispatched: 2020-08-18 📅
Publication date: 2020-08-21 📅
Identifiers
Notice number: 2020/S 162-394278
Refers to notice: 2019/S 204-496989
OJ-S issue: 162
Object
Scope of the procurement
Short description:
Procedure
Award criteria
Quality criterion (name): Team experience and subject knowledge
Quality criterion (weighting): 20
Quality criterion (name): Proposed approach, operating model and resource allocation
Quality criterion (weighting): 30
Quality criterion (name): Understanding of risks and issues
Price (weighting): 30
Award of contract
Date of contract conclusion: 2020-07-31 📅
Name: Carlow Emergency Doctors on Call Company Ltd
Postal town: Carlow
Country: Ireland 🇮🇪
Name: Cherish CLG t/s One Family
Postal town: Dublin
Total value of the procurement: 3 332 060 EUR 💰
Information about tenders
Number of tenders received: 1
Source: OJS 2020/S 162-394278 (2020-08-18)
Object
Scope of the procurement
Short description:
The HSE – HBS procurement hereby invites suitably qualified and experienced service providers to submit tenders for the provision of My Options Freephone and Webchat Information, counselling and nursing service.
Total value of the procurement: 3 332 060 EUR 💰
Notice metadata
Document type: Contract award notice
Procedure
Type of bid: Not applicable
Reference
Dates
Date dispatched: 2020-08-18 📅
Publication date: 2020-08-21 📅
Identifiers
Notice number: 2020/S 162-394278
Refers to notice: 2019/S 204-496989
OJ-S issue: 162
Object
Scope of the procurement
Short description:
The HSE – HBS Procurement hereby invites suitably qualified and experienced service providers to submit tenders for the provision of My Options Freephone and Webchat Information, counselling and nursing service.
Procedure
Award criteria
Quality criterion (name): Team experience and subject knowledge
Quality criterion (weighting): 20
Quality criterion (name): Proposed approach, operating model and resource allocation
Quality criterion (weighting): 30
Quality criterion (name): Understanding of risks and issues
Price (weighting): 30
Award of contract
Date of contract conclusion: 2020-07-31 📅
Name: Carlow Emergency Doctors on Call Company Ltd
Postal town: Carlow
Country: Ireland 🇮🇪
Name: Cherish CLG t/s One Family
Postal town: Dublin
Total value of the procurement: 3 332 060 EUR 💰
Information about tenders
Number of tenders received: 1
Source: OJS 2020/S 162-394278 (2020-08-18)
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