Provision of Destination Marketing Services / General Sales Agency for Mainland China and Hong Kong

Tourism Ireland Limited

Tourism Ireland wishes to appoint a Destination Marketing / General Sales Agency for mainland China and Hong Kong. The successful agency will liaise with and report to Tourism Ireland’s China Manager based in Shanghai and Tourism Ireland’s Head of Emerging Markets based in London, and be responsible for developing, co-ordinating and executing a comprehensive trade, digital marketing and publicity programme for the island of Ireland in the Chinese market. The annual marketing plans are determined and agreed in conjunction with and approved by Tourism Ireland. A thorough knowledge of the tourism industry of the island of Ireland along with in-market trade, marketing, digital marketing and media expertise is required to successfully undertake these services. It is anticipated that work under the Contract will commence on 1.9.2018. Please refer to the RFT documentation attached for downloading.

Deadline

The time limit for receipt of tenders was 2018-04-23. The procurement was published on 2018-03-23.

Who? What? Where?
Procurement history
Date Document
2018-03-23 Contract notice
2018-06-12 Contract award notice
Contract notice (2018-03-23)
Object
Scope of the procurement
Title: Administrative services related to tourism affairs
Reference number: EM/CHINA/2018
Short description:
Tourism Ireland wishes to appoint a Destination Marketing / General Sales Agency for mainland China and Hong Kong. The successful agency will liaise with and report to Tourism Ireland’s China Manager based in Shanghai and Tourism Ireland’s Head of Emerging Markets based in London, and be responsible for developing, co-ordinating and executing a comprehensive trade, digital marketing and publicity programme for the island of Ireland in the Chinese market. The annual marketing plans are determined and agreed in conjunction with and approved by Tourism Ireland. A thorough knowledge of the tourism industry of the island of Ireland along with in-market trade, marketing, digital marketing and media expertise is required to successfully undertake these services. It is anticipated that work under the Contract will commence on 1.9.2018. Please refer to the RFT documentation attached for downloading.
Show more
Notice metadata
Original language: English 🗣️
Document type: Contract notice
Nature of contract: Services
Regulation: European Union, with participation of GPA countries
Common procurement vocabulary (CPV)
Code: Administrative services related to tourism affairs 📦
Additional CPV: Marketing management consultancy services 📦
Place of performance
NUTS region: Éire/Ireland 🏙️

Procedure
Procedure type: Restricted procedure
Type of bid: Submission for all lots
Award criteria
The most economic tender

Contracting authority
Identity
Country: Ireland 🇮🇪
Awarding authority type: Body governed by public law
Awarding authority name: Tourism Ireland Limited
Postal address: 5th Floor — Bishop's Square, Redmond's Hill
Postal code: D02 TD99
Postal town: Dublin
Contact
Internet address: http://www.ireland.com 🌏
E-mail: hhughes@tourismireland.com 📧
URL for documents: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=126861&B=ETENDERS_SIMPLE 🌏

Reference
Dates
Date dispatched: 2018-03-23 📅
Submission deadline: 2018-04-23 📅
Publication date: 2018-03-27 📅
Identifiers
Notice number: 2018/S 060-132616
OJ-S issue: 60
Additional information
Fluent spoken and written English and Chinese / Mandarin is essential. Must have an operational base in Beijing, Shanghai, Guangzhou, Chengdu and Hong Kong. There is an option of operating Hong Kong from Guangzhou but there must be a staff member with at least 50 % time for HK. This staff member could cover the PRD and HK regions.
Show more

Object
Scope of the procurement
Estimated total value: 1 150 000 EUR 💰
Short description:
Tourism Ireland wishes to appoint a Destination Marketing / General Sales Agency for mainland China and Hong Kong. The successful agency will liaise with and report to Tourism Ireland’s China Manager based in Shanghai and Tourism Ireland’s Head of Emerging Markets based in London, and be responsible for developing, co-ordinating and executing a comprehensive trade, digital marketing and publicity programme for the island of Ireland in the Chinese market. The annual marketing plans are determined and agreed in conjunction with and approved by Tourism Ireland. A thorough knowledge of the tourism industry of the island of Ireland along with in-market trade, marketing, digital marketing and media expertise is required to successfully undertake these services. The Contract Period will be for three [3] years with the option by Tourism Ireland to extend annually for up to a maximum further two [2] years subject to satisfactory budget, annual performance review, and other factors, determined by Tourism Ireland. The contract will be reviewed after an initial six [6] month probationary period. It is anticipated that work under the Contract will commence on 1.9.2018. Please refer to the RFT documentation attached for downloading.
Show more
Estimated value excluding VAT: 1 150 000 EUR 💰
Duration: 60 months
Description of renewals:
The Contract Period will be for three [3] years with the option by Tourism Ireland to extend annually for up to a maximum further two [2] years subject to satisfactory budget, annual performance review, and other factors, determined by Tourism Ireland. The contract will be reviewed after an initial six [6] month probationary period.
Show more
Additional information:
Fluent spoken and written English and Chinese / Mandarin is essential.
Must have an operational base in Beijing, Shanghai, Guangzhou, Chengdu and Hong Kong. There is an option of operating Hong Kong from Guangzhou but there must be a staff member with at least 50 % time for HK. This staff member could cover the PRD and HK regions.
Show more
Place of performance
Main site or place of performance: Mainland China and Hong Kong.

Legal, economic, financial and technical information
Conditions for participation
Suitability to pursue the professional activity: Please refer to the RFT documentation attached for downloading.
Technical and professional ability:
Proven working experience in Destination and digital marketing and established relationships with key trade and media for over 2 years.
Understanding and knowledge of the island of Ireland.
Adequate resources to fulfil the requirements of the contract.
Minimum level(s) of standards:
Fluent spoken and written English and Chinese / Mandarin is essential.
Must have an operational base in Beijing, Shanghai, Guangzhou, Chengdu and Hong Kong. There is an option of operating Hong Kong from Guangzhou but there must be a staff member with at least 50% time for HK. This staff member could cover the PRD and HK regions.
Show more
Contract execution
Contract performance conditions: Please refer to the RFT documentation attached for downloading.

Procedure
Envisaged number of candidates: 5
Objective criteria for choosing the limited number of candidates:
Proven working experience in Destination and digital marketing and established relationships with key trade and media for over 2 years. [50 %].
Understanding and knowledge of the island of Ireland [25%].
Adequate resources to fulfil the requirements of the contract [25%].
Time of receipt of tenders: 12:00
Date of dispatch of invitations: 2018-05-08 📅
Languages in which tenders or requests to participate may be submitted: English 🗣️
Tender validity period: 8 months

Contracting authority
Identity
National registration number: N/a
n/a
Contact
Contact point: Hannah Hughes
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/1197 🌏
Documents URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=126861&B=ETENDERS_SIMPLE 🌏
Awarding authority name: Tourism Ireland
E-mail: hhughes@tourismireland.co 📧

Reference
Additional information
1) Interested parties must register their interest on the eTenders website (www.etenders.gov.ie) in order to be included on the mailing list for clarifications. All information relating to attachments, including clarifications and changes, will be published on the Irish Government Procurement Opportunities Portal (www.etenders.gov.ie)only. Registration is free of charge. Tourism Ireland will not accept responsibility for information relayed (or not relayed) via third parties.
Show more
2) This is the 1st stage in a 2-stage Restricted Tender process. This is the sole call for requests to participate for this contract.
3) The contracting authority will not be responsible for any costs, charges or expenses incurred by candidates or tenderers.
4) Contract award will be subject to the approval of the Board of Tourism Ireland.
5) It will be a condition of award that the successful tenderer is and remains tax compliant.
6) At its absolute discretion, the contracting authority may elect to terminate this procurement process, the framework or any contract awarded under the framework agreement at any time.
7) Please note in relation to all documents, that where reference is made to a particular standard, make, source, process, trademark, type or patent, that this is not to be regarded as a de facto requirement. In all such cases it should be understood that such indications are to be treated strictly and solely for reference purposes only, to which the words "or equivalent" will always be appended.
Show more
8) Without prejudice to the principle of equal treatment, the contracting authority is not obliged to engage in a clarification process in respect of the procurement documents with missing or incomplete information. Therefore, respondents are advised to ensure that they return completed documentation in order to avoid the risk of elimination from the competition.
Show more
9) At Section II.2.9 we have indicated that 5 applicants will be invited to tender, please note that the contracting authority reserves the right to invite at least 5 subject to that number qualifying.
10) Requests to Participate must be delivered as per the Instructions.
11) Tourism Ireland will not accept or consider Requests to Participate delivered after this deadline.
12) Tourism Ireland will not be responsible for costs, charges or expenses incurred by applicants, whether or not a final contract is awarded.
13) Tourism Ireland is subject to the provisions of the Code of Practice on Freedom of Information for North/South Implementation Bodies and Tourism Ireland, which is available on Tourism Ireland‘s website.
14) To the extent that any Personal Data is processed in connection with the provision of the Services or otherwise, the provisions set out in Tourism Ireland’s ICT and GDPR guidelines shall apply to such processing.
15) The contract will be subject to Irish law.
16) Tourism Ireland reserves the right without advance notice (and without giving reasons unless so required by law and without liability to the applicants) to amend or otherwise change the process or to terminate the process.

Complementary information
Review body
Name: The High Court
Postal town: Dublin
Country: Ireland 🇮🇪
Source: OJS 2018/S 060-132616 (2018-03-23)
Contract award notice (2018-06-12)
Object
Scope of the procurement
Short description:
Tender competition cancelled. Tourism Ireland wishes to appoint a Destination Marketing / General Sales Agency for mainland China and Hong Kong. The successful agency will liaise with and report to Tourism Ireland’s China Manager based in Shanghai and Tourism Ireland’s Head of Emerging Markets based in London, and be responsible for developing, co-ordinating and executing a comprehensive trade, digital marketing and publicity programme for the island of Ireland in the Chinese market. The annual marketing plans are determined and agreed in conjunction with and approved by Tourism Ireland. A thorough knowledge of the tourism industry of the island of Ireland along with in-market trade, marketing, digital marketing and media expertise is required to successfully undertake these services. It is anticipated that work under the Contract will commence on 1.9.2018. Please refer to the RFT documentation attached for downloading.
Show more
Notice metadata
Document type: Contract award notice

Procedure
Type of bid: Not applicable

Reference
Dates
Date dispatched: 2018-06-12 📅
Publication date: 2018-06-13 📅
Identifiers
Notice number: 2018/S 111-253434
Refers to notice: 2018/S 060-132616
OJ-S issue: 111

Procedure
Award criteria
Quality criterion (name): Proven working experience in Destination and digital marketing and established relationships with key trade and media for over 2 years.
Quality criterion (weighting): 50
Quality criterion (name): Understanding and knowledge of the island of Ireland
Quality criterion (weighting): 25
Quality criterion (name): Adequate resources to fulfil the requirements of the contract
Cost criterion: N/a at Stage 1
Cost weighting: 0

Reference
Additional information
1) Interested parties must register their interest on the eTenders website (www.etenders.gov.ie) in order to be included on the mailing list for clarifications. All information relating to attachments, including clarifications and changes, will be published on the Irish Government Procurement Opportunities Portal (www.etenders.gov.ie)only. Registration is free of charge. Tourism Ireland will not accept responsibility for information relayed (or not relayed) via third parties;
Show more
2) This is the 1
3) The contracting authority will not be responsible for any costs, charges or expenses incurred by candidates or tenderers;
4) Contract award will be subject to the approval of the Board of Tourism Ireland;
5) It will be a condition of award that the successful tenderer is and remains tax compliant;
6) At its absolute discretion, the contracting authority may elect to terminate this procurement process, the framework or any contract awarded under the framework agreement at any time;
7) Please note in relation to all documents, that where reference is made to a particular standard, make, source, process, trademark, type or patent, that this is not to be regarded as a de facto requirement. In all such cases it should be understood that such indications are to be treated strictly and solely for reference purposes only, to which the words "or equivalent" will always be appended;
Show more
8) Without prejudice to the principle of equal treatment, the contracting authority is not obliged to engage in a clarification process in respect of the procurement documents with missing or incomplete information. Therefore, respondents are advised to ensure that they return completed documentation in order to avoid the risk of elimination from the competition;
Show more
9) At Section II.2.9 we have indicated that 5 applicants will be invited to tender, please note that the contracting authority reserves the right to invite at least 5 subject to that number qualifying;
10) Requests to Participate must be delivered as per the Instructions;
11) Tourism Ireland will not accept or consider Requests to Participate delivered after this deadline;
12) Tourism Ireland will not be responsible for costs, charges or expenses incurred by applicants, whether or not a final contract is awarded;
13) Tourism Ireland is subject to the provisions of the Code of Practice on Freedom of Information for North/South Implementation Bodies and Tourism Ireland, which is available on Tourism Ireland‘s website;
14) To the extent that any Personal Data is processed in connection with the provision of the Services or otherwise, the provisions set out in Tourism Ireland’s ICT and GDPR guidelines shall apply to such processing;
15) The contract will be subject to Irish law;
Source: OJS 2018/S 111-253434 (2018-06-12)
New procurements in related categories 🆕
Related searches 🔍
Products/services:
Administration, defence and social... Administration services Administrative services of agencies Administrative services related to tourism affairs Business services: law, marketing,... Business and management consultancy and... Business and management consultancy services Marketing management consultancy services