Provision of an e-Commerce Bus Ticketing System on the Expressway Bus Service for Bus Eireann
Bus Eireann / Irish Bus
The focus of this tender is on the 150 strong Expressway fleet, which delivers services every day across our national inter-city route network. Since 2007 it has continually invested in renewing and upgrading its commercial Expressway fleet by the acquisition of premium quality, comfortable and accessible coaches. The result has been an unprecedented improvement in the quality of service and standards of comfort offered to customers travelling on all routes, each day throughout the year.
Bus Éireann (BÉ) uses a range of technologies and applications for its Expressway service. These have been developed independently over time and integrated with back office applications. This has resulted in a complex business process to manage the ticket sales and revenues through the different sales channels.
The supplier shall be required to design, develop and deploy an e-commerce ticketing system for the Bus Éireann Expressway bus service.
The time limit for receipt of tenders was 2018-06-15. The procurement was published on 2018-05-11.
SuppliersThe following suppliers are mentioned in award decisions or other procurement documents:
Who? What?- • Information systems › Passenger information system
- • Security-type printed matter › Tickets
- • Software package and information systems › Miscellaneous software package and computer systems
- • Telecommunications cable and equipment › Telecommunications system
Procurement history
| Date | Document |
|---|---|
| 2018-05-11 | Contract notice |
| 2020-04-29 | Contract award notice |
Contract notice (2018-05-11)
Object
Scope of the procurement
Title: Tickets
Reference number: BE/SE/11/05/2018
Short description:
Notice metadata
Original language: English 🗣️
Document type: Contract notice
Nature of contract: Services
Regulation: European Union
Common procurement vocabulary (CPV)
Code: Tickets 📦
Additional CPV: Telecommunications system 📦
Place of performance
NUTS region: Éire/Ireland 🏙️
Procedure
Procedure type: Competitive procedure with negotiation
Type of bid: Submission for all lots
Award criteria
The most economic tender
Contracting authority
Identity
Country: Ireland 🇮🇪
Awarding authority type: Body governed by public law
Awarding authority name: Bus Eireann / Irish Bus
Postal address: 21 Phibsboro Road
Postal code: Broadstone
Postal town: Dublin 7
Contact
Internet address: https://www.buseireann.ie 🌏
E-mail: ceara.mcbride@buseireann.ie 📧
Phone: +353 17033387 📞
Fax: +353 18303667 📠
URL for documents: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=129024&B=ETENDERS_SIMPLE 🌏
Reference
Dates
Date dispatched: 2018-05-11 📅
Submission deadline: 2018-06-15 📅
Publication date: 2018-05-15 📅
Identifiers
Notice number: 2018/S 091-206847
OJ-S issue: 91
Object
Scope of the procurement
Short description:
Estimated total value: 1 400 000 EUR 💰
Short description:
Estimated value excluding VAT: 1 400 000 EUR 💰
Duration: 12 months
Place of performance
Main site or place of performance: Dublin 7.
Procedure
Time of receipt of tenders: 15:00
Languages in which tenders or requests to participate may be submitted: English 🗣️
Contracting authority
Identity
National registration number: N/a
Contact
Contact point: Ceara McBride
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/374 🌏
Documents URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=129024&B=ETENDERS_SIMPLE 🌏
Complementary information
Review body
Name: High Court
Postal address: Four Courts
Postal town: Dublin 2
Country: Ireland 🇮🇪
Source: OJS 2018/S 091-206847 (2018-05-11)
Object
Scope of the procurement
Title: Tickets
Reference number: BE/SE/11/05/2018
Short description:
The focus of this tender is on the 150 strong Expressway fleet, which delivers services every day across our national inter-city route network. Since 2007 it has continually invested in renewing and upgrading its commercial Expressway fleet by the acquisition of premium quality, comfortable and accessible coaches. The result has been an unprecedented improvement in the quality of service and standards of comfort offered to customers travelling on all routes, each day throughout the year.
Bus Éireann (BÉ) uses a range of technologies and applications for its Expressway service. These have been developed independently over time and integrated with back office applications. This has resulted in a complex business process to manage the ticket sales and revenues through the different sales channels.
The supplier shall be required to design, develop and deploy an e-commerce ticketing system for the Bus Éireann Expressway bus service.
Show more
Original language: English 🗣️
Document type: Contract notice
Nature of contract: Services
Regulation: European Union
Common procurement vocabulary (CPV)
Code: Tickets 📦
Additional CPV: Telecommunications system 📦
Place of performance
NUTS region: Éire/Ireland 🏙️
Procedure
Procedure type: Competitive procedure with negotiation
Type of bid: Submission for all lots
Award criteria
The most economic tender
Contracting authority
Identity
Country: Ireland 🇮🇪
Awarding authority type: Body governed by public law
Awarding authority name: Bus Eireann / Irish Bus
Postal address: 21 Phibsboro Road
Postal code: Broadstone
Postal town: Dublin 7
Contact
Internet address: https://www.buseireann.ie 🌏
E-mail: ceara.mcbride@buseireann.ie 📧
Phone: +353 17033387 📞
Fax: +353 18303667 📠
URL for documents: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=129024&B=ETENDERS_SIMPLE 🌏
Reference
Dates
Date dispatched: 2018-05-11 📅
Submission deadline: 2018-06-15 📅
Publication date: 2018-05-15 📅
Identifiers
Notice number: 2018/S 091-206847
OJ-S issue: 91
Object
Scope of the procurement
Short description:
The focus of this tender is on the 150 strong Expressway fleet, which delivers services every day across our national inter-city route network. Since 2007 it has continually invested in renewing and upgrading its commercial Expressway fleet by the acquisition of premium quality, comfortable and accessible coaches. The result has been an unprecedented improvement in the quality of service and standards of comfort offered to customers travelling on all routes, each day throughout the year.
Show more
Bus Éireann (BÉ) uses a range of technologies and applications for its Expressway service. These have been developed independently over time and integrated with back office applications. This has resulted in a complex business process to manage the ticket sales and revenues through the different sales channels.
Show more
+ 1 more
The supplier shall be required to design, develop and deploy an e-commerce ticketing system for the Bus Éireann Expressway bus service.
Short description:
The purpose of this PQQ is to obtain sufficient information to enable the Contracting Authority to evaluate the suitability of Applicants. The intention will be to arrive at a Tender Panel of potential suppliers / service providers for formal Invitation to Tender (ITT), against the requirement and Conditions of Contract. It is intended that following PQQ evaluation, and depending on the quality of details submitted, that at least three (3) but no more than five (5) entities will be invited to submit formal Invitation to Tender (ITT) documents.
Show more
Duration: 12 months
Place of performance
Main site or place of performance: Dublin 7.
Procedure
Time of receipt of tenders: 15:00
Languages in which tenders or requests to participate may be submitted: English 🗣️
Contracting authority
Identity
National registration number: N/a
Contact
Contact point: Ceara McBride
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/374 🌏
Documents URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=129024&B=ETENDERS_SIMPLE 🌏
Complementary information
Review body
Name: High Court
Postal address: Four Courts
Postal town: Dublin 2
Country: Ireland 🇮🇪
Source: OJS 2018/S 091-206847 (2018-05-11)
Contract award notice (2020-04-29)
Object
Scope of the procurement
Short description:
Total value of the procurement: 2 582 032 EUR 💰
Notice metadata
Document type: Contract award notice
Regulation: European Union, with participation of GPA countries
Procedure
Procedure type: Competitive dialogue
Type of bid: Not applicable
Contracting authority
Identity
Awarding authority name: Bus Eireann/Irish Bus
Postal address: 21 Phibsboro Road, Broadstone
Reference
Dates
Date dispatched: 2020-04-29 📅
Publication date: 2020-04-30 📅
Identifiers
Notice number: 2020/S 085-202485
Refers to notice: 2018/S 091-206847
OJ-S issue: 85
Object
Scope of the procurement
Short description:
Description of options: In the tender documentation we detailed the option of Phase 3.
Procedure
Award criteria
Quality criterion (name): Functional characteristics
Quality criterion (weighting): 58 %
Quality criterion (name): Project plan
Quality criterion (weighting): 5 %
Quality criterion (name): Delivery methodology
Proposed team
Quality criterion (weighting): 2 %
Price (weighting): 30 %
Award of contract
Date of contract conclusion: 2020-03-06 📅
Name: Turnit OU
Postal address: Vaike Tahe TN20
Postal town: Tartu
Postal code: 51010
Country: Estonia 🇪🇪
Total value of the procurement: 2 582 032 EUR 💰
Information about tenders
Number of tenders received: 17
Source: OJS 2020/S 085-202485 (2020-04-29)
Object
Scope of the procurement
Short description:
The focus of this tender is on the 150 strong Expressway fleet, which delivers services every day across our national inter-city route network. Since 2007 it has continually invested in renewing and upgrading its commercial expressway fleet by the acquisition of premium quality, comfortable and accessible coaches. The result has been an unprecedented improvement in the quality of service and standards of comfort offered to customers travelling on all routes, each day throughout the year.
Bus Éireann (BÉ) uses a range of technologies and applications for its expressway service. These have been developed independently over time and integrated with back office applications. This has resulted in a complex business process to manage the ticket sales and revenues through the different sales channels.
The supplier shall be required to design, develop and deploy an e-commerce ticketing system for the Bus Éireann Expressway bus service.
Show more
Notice metadata
Document type: Contract award notice
Regulation: European Union, with participation of GPA countries
Procedure
Procedure type: Competitive dialogue
Type of bid: Not applicable
Contracting authority
Identity
Awarding authority name: Bus Eireann/Irish Bus
Postal address: 21 Phibsboro Road, Broadstone
Reference
Dates
Date dispatched: 2020-04-29 📅
Publication date: 2020-04-30 📅
Identifiers
Notice number: 2020/S 085-202485
Refers to notice: 2018/S 091-206847
OJ-S issue: 85
Object
Scope of the procurement
Short description:
The focus of this tender is on the 150 strong Expressway fleet, which delivers services every day across our national inter-city route network. Since 2007 it has continually invested in renewing and upgrading its commercial expressway fleet by the acquisition of premium quality, comfortable and accessible coaches. The result has been an unprecedented improvement in the quality of service and standards of comfort offered to customers travelling on all routes, each day throughout the year.
Show more
Bus Éireann (BÉ) uses a range of technologies and applications for its expressway service. These have been developed independently over time and integrated with back office applications. This has resulted in a complex business process to manage the ticket sales and revenues through the different sales channels.
Show more
+ 2 more
The purpose of this PQQ is to obtain sufficient information to enable the contracting authority to evaluate the suitability of applicants. The intention will be to arrive at a tender panel of potential suppliers/service providers for formal Invitation to Tender (ITT), against the requirement and conditions of contract. It is intended that following PQQ evaluation, and depending on the quality of details submitted, that at least three (3) but no more than five (5) entities will be invited to submit formal Invitation to Tender (ITT) documents.
Show more
The focus of this tender is on the 150 strong expressway fleet, which delivers services every day across our national inter-city route network. Since 2007 it has continually invested in renewing and upgrading its commercial expressway fleet by the acquisition of premium quality, comfortable and accessible coaches. The result has been an unprecedented improvement in the quality of service and standards of comfort offered to customers travelling on all routes, each day throughout the year.
Show more
At present the transactions made with cash, DSP and Leap Cards are processed via the TGX150 ETM and the related back-office systems. The expected position is that DSP and Leap processing will remain with the TGX150 machine in the short term but that cash and all other processes will transfer to the new ticketing system. During this period, the new OBT and related on-bus equipment will need to co-exist with the TGX150 machine on the vehicle and tenderers will need to ensure that the proposed solution and equipment can co-exist successfully on the vehicle meeting necessary ergonomic, safety and accessibility requirements.
Show more
+ 1 more
At a future stage, we may take up the option to implement Phase 3 as detail at Section 11 to integrate DSP and Leap processing with this new ticketing solution and move away from having multiple ticketing devices on bus.
Show more
Procedure
Award criteria
Quality criterion (name): Functional characteristics
Quality criterion (weighting): 58 %
Quality criterion (name): Project plan
Quality criterion (weighting): 5 %
Quality criterion (name): Delivery methodology
Proposed team
Quality criterion (weighting): 2 %
Price (weighting): 30 %
Award of contract
Date of contract conclusion: 2020-03-06 📅
Name: Turnit OU
Postal address: Vaike Tahe TN20
Postal town: Tartu
Postal code: 51010
Country: Estonia 🇪🇪
Total value of the procurement: 2 582 032 EUR 💰
Information about tenders
Number of tenders received: 17
Source: OJS 2020/S 085-202485 (2020-04-29)
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