The focus of this tender is on the 150 strong Expressway fleet, which delivers services every day across our national inter-city route network. Since 2007 it has continually invested in renewing and upgrading its commercial Expressway fleet by the acquisition of premium quality, comfortable and accessible coaches. The result has been an unprecedented improvement in the quality of service and standards of comfort offered to customers travelling on all routes, each day throughout the year.
Bus Éireann (BÉ) uses a range of technologies and applications for its Expressway service. These have been developed independently over time and integrated with back office applications. This has resulted in a complex business process to manage the ticket sales and revenues through the different sales channels.
The supplier shall be required to design, develop and deploy an e-commerce ticketing system for the Bus Éireann Expressway bus service.
Deadline
The time limit for receipt of tenders was 2018-06-15.
The procurement was published on 2018-05-11.
Suppliers
The following suppliers are mentioned in award decisions or other procurement documents:
Object Scope of the procurement
Title:
“Provision of an e-Commerce Bus Ticketing System on the Expressway Bus Service for Bus Eireann
BE/SE/11/05/2018”
Products/services: Tickets📦
Short description:
“The focus of this tender is on the 150 strong Expressway fleet, which delivers services every day across our national inter-city route network. Since 2007...”
Short description
The focus of this tender is on the 150 strong Expressway fleet, which delivers services every day across our national inter-city route network. Since 2007 it has continually invested in renewing and upgrading its commercial expressway fleet by the acquisition of premium quality, comfortable and accessible coaches. The result has been an unprecedented improvement in the quality of service and standards of comfort offered to customers travelling on all routes, each day throughout the year.
Bus Éireann (BÉ) uses a range of technologies and applications for its expressway service. These have been developed independently over time and integrated with back office applications. This has resulted in a complex business process to manage the ticket sales and revenues through the different sales channels.
The supplier shall be required to design, develop and deploy an e-commerce ticketing system for the Bus Éireann Expressway bus service.
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Total value of the procurement (excluding VAT): EUR 2 582 032 💰
The purpose of this PQQ is to obtain sufficient information to enable the contracting authority to evaluate the suitability of applicants. The intention will be to arrive at a tender panel of potential suppliers/service providers for formal Invitation to Tender (ITT), against the requirement and conditions of contract. It is intended that following PQQ evaluation, and depending on the quality of details submitted, that at least three (3) but no more than five (5) entities will be invited to submit formal Invitation to Tender (ITT) documents.
The focus of this tender is on the 150 strong expressway fleet, which delivers services every day across our national inter-city route network. Since 2007 it has continually invested in renewing and upgrading its commercial expressway fleet by the acquisition of premium quality, comfortable and accessible coaches. The result has been an unprecedented improvement in the quality of service and standards of comfort offered to customers travelling on all routes, each day throughout the year.
Bus Éireann (BÉ) uses a range of technologies and applications for its expressway service. These have been developed independently over time and integrated with back office applications. This has resulted in a complex business process to manage the ticket sales and revenues through the different sales channels.
The supplier shall be required to design, develop and deploy an e-commerce ticketing system for the Bus Éireann Expressway bus service.
Show more Award criteria
Quality criterion (name): Functional characteristics
Quality criterion (weighting): 58 %
Quality criterion (name): Project plan
Quality criterion (weighting): 5 %
Quality criterion (name): Delivery methodology
Quality criterion (name): Proposed team
Quality criterion (weighting): 2 %
Price (weighting): 30 %
Information about options
Options ✅
Description of options:
“In the tender documentation we detailed the option of Phase 3.
At present the transactions made with cash, DSP and Leap Cards are processed via the TGX150...”
Description of options
In the tender documentation we detailed the option of Phase 3.
At present the transactions made with cash, DSP and Leap Cards are processed via the TGX150 ETM and the related back-office systems. The expected position is that DSP and Leap processing will remain with the TGX150 machine in the short term but that cash and all other processes will transfer to the new ticketing system. During this period, the new OBT and related on-bus equipment will need to co-exist with the TGX150 machine on the vehicle and tenderers will need to ensure that the proposed solution and equipment can co-exist successfully on the vehicle meeting necessary ergonomic, safety and accessibility requirements.
At a future stage, we may take up the option to implement Phase 3 as detail at Section 11 to integrate DSP and Leap processing with this new ticketing solution and move away from having multiple ticketing devices on bus.
Procedure Type of procedure
Competitive dialogue
Administrative information
Previous publication concerning this procedure: 2018/S 091-206847
Award of contract
1️⃣
Contract Number: 1
Title:
“Provision of an e-Commerce Bus Ticketing System on the Expressway Bus Service for Bus Eireann”
Date of conclusion of the contract: 2020-03-06 📅
Information about tenders
Number of tenders received: 17
Name and address of the contractor
Name: Turnit OU
Postal address: Vaike Tahe TN20
Postal town: Tartu
Postal code: 51010
Country: Estonia 🇪🇪
Region: Eesti 🏙️
The contractor is an SME ✅ Information on value of the contract/lot (excluding VAT)
Estimated total value of the contract/lot: EUR 1 400 000 💰
Total value of the contract/lot: EUR 2 582 032 💰
Complementary information Review body
Name: High Court
Postal address: Four Courts
Postal town: Dublin 2
Country: Ireland 🇮🇪
Source: OJS 2020/S 085-202485 (2020-04-29)