Market Research Services

Central Bank of Ireland

Lot 1: Market Research Services.
Lot 2: Mystery Shopping.
Lot 3: Recruitment of respondents for research and consultation forums.

Deadline

The time limit for receipt of tenders was 2018-08-31. The procurement was published on 2018-07-27.

Suppliers

The following suppliers are mentioned in award decisions or other procurement documents:

Who? What? Where?
Procurement history
Date Document
2018-07-27 Contract notice
2019-02-01 Contract award notice
Contract notice (2018-07-27)
Object
Scope of the procurement
Title: Market research services
Reference number: 2017P085
Short description:
Lot 1: Market Research Services. Lot 2: Mystery Shopping. Lot 3: Recruitment of respondents for research and consultation forums.
Notice metadata
Original language: English ๐Ÿ—ฃ๏ธ
Document type: Contract notice
Nature of contract: Services
Regulation: European Union
Common procurement vocabulary (CPV)
Code: Market research services ๐Ÿ“ฆ
Additional CPV: Research and development services and related consultancy services ๐Ÿ“ฆ
Place of performance
NUTS region: ร‰ire/Ireland ๐Ÿ™๏ธ

Procedure
Procedure type: Open procedure
Type of bid: Submission for all lots
Award criteria
The most economic tender

Contracting authority
Identity
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Awarding authority type: Body governed by public law
Awarding authority name: Central Bank of Ireland
Postal address: PO Box 559
Postal code: New Wapping Street
Postal town: Dublin 1
Contact
Internet address: http://www.centralbank.ie ๐ŸŒ
E-mail: elaine.byrne2@centralbank.ie ๐Ÿ“ง
Phone: +353 12246622 ๐Ÿ“ž
URL for documents: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=133017&B=ETENDERS_SIMPLE ๐ŸŒ
URL for participation: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=133017&B=ETENDERS_SIMPLE ๐ŸŒ

Reference
Dates
Date dispatched: 2018-07-27 ๐Ÿ“…
Submission deadline: 2018-08-31 ๐Ÿ“…
Publication date: 2018-07-31 ๐Ÿ“…
Identifiers
Notice number: 2018/S 145-332169
OJ-S issue: 145
Additional information
Mystery Shopping.

Object
Scope of the procurement
Short description:
Lot 1: Market Research Services.
Lot 2: Mystery Shopping.
Lot 3: Recruitment of respondents for research and consultation forums.
Estimated total value: 500 000 EUR ๐Ÿ’ฐ
Title of the lot: Market Research Services
Lot number: 1
Short description: Market Research Services.
Estimated value excluding VAT: 300 000 EUR ๐Ÿ’ฐ
Duration: 48 months
Description of renewals:
The Central Bank reserves the right to extent the Term for a period or periods of up to twelve (12) months with a maximum of 1 such extensions permitted subject to its obligations at law.
Title of the lot: Mystery Shopping
Lot number: 2
Short description: Mystery Shopping.
Estimated value excluding VAT: 100 000 EUR ๐Ÿ’ฐ
Additional information: Mystery Shopping.
Title of the lot: Recruitment of respondents for research and consultation forums
Lot number: 3
Short description: Recruitment of respondents for research and consultation forums.

Procedure
Legal basis: 32014L0024
Number of participants to be contemplated: 8
Time of receipt of tenders: 12:00
Languages in which tenders or requests to participate may be submitted: English ๐Ÿ—ฃ๏ธ
Tender validity period: 6 months
Tender opening date: 2018-08-31 ๐Ÿ“…
Tender opening time: 12:00

Contracting authority
Identity
National registration number: N/a
Contact
Contact point: Elaine Byrne
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/329 ๐ŸŒ
Documents URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=133017&B=ETENDERS_SIMPLE ๐ŸŒ

Reference
Additional information
Estimated timing for further notices: 2022.

Complementary information
Review body
Name: Central Bank of Ireland
Postal address: New Wapping Street, North Wall Quay
Postal town: Dublin 2
Postal code: D2
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Source: OJS 2018/S 145-332169 (2018-07-27)
Contract award notice (2019-02-01)
Object
Scope of the procurement
Short description:
Lot 1: Market Research Services. Lot 2: Mystery Shopping. Lot 3: Recruitment of Respondents for Research and Consultation Forums.
Total value of the procurement: 600 000 EUR ๐Ÿ’ฐ
Notice metadata
Document type: Contract award notice
Regulation: European Union, with participation of GPA countries

Procedure
Type of bid: Not applicable

Contracting authority
Contact
E-mail: geraldine.sherlock@centralbank.ie ๐Ÿ“ง
Phone: +353 12246585 ๐Ÿ“ž

Reference
Dates
Date dispatched: 2019-02-01 ๐Ÿ“…
Publication date: 2019-02-05 ๐Ÿ“…
Identifiers
Notice number: 2019/S 025-056169
Refers to notice: 2018/S 145-332169
OJ-S issue: 25
Additional information
Mystery Shopping

Object
Scope of the procurement
Short description:
Lot 3: Recruitment of Respondents for Research and Consultation Forums.
Market research services.
Mystery shopping.
Additional information: Mystery Shopping
Short description: Recruitment of respondents for research and consultation forums
Place of performance
Main site or place of performance:
Ireland.
Ireland

Procedure
Award criteria
Quality criterion (name): 1) Quality of proposed methodology and approach for the delivery of services
Quality criterion (weighting): 50
Quality criterion (name): 2) Quality and balance of personnel proposed
Quality criterion (weighting): 25
Cost criterion (name): Cost
Cost criterion (weighting): 25
Quality criterion (name): 1. Quality of Proposed Methodology and Approach for the Delivery of Services
2. Quality and Balance of Personnel Proposed

Award of contract
Date of contract conclusion: 2019-01-31 ๐Ÿ“…
Name: Amarach Research
National registration number: 4886952N
Postal address: Unit 11 Kingswood Business Centre
Postal town: Dublin 24
Postal code: Kingswood Road
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Phone: +353 14105200 ๐Ÿ“ž
E-mail: michael.mcloughlin@amarach.com ๐Ÿ“ง
Internet address: http://www.amarach.com ๐ŸŒ
Total value of the procurement: 500 000 EUR ๐Ÿ’ฐ
Name: Behaviour and Attitudes Marketing Research
National registration number: 102171
Postal address: Milltown House
Postal town: Milltown
Postal code: Mount St Annes
Phone: +353 12057500 ๐Ÿ“ž
E-mail: brenda@banda.ie ๐Ÿ“ง
Internet address: http://www.banda.ie ๐ŸŒ
Name: Core
National registration number: 417140
Postal address: 15-16 Sir John Rogerson
Postal town: Dublin
Postal code: Dublin
Phone: +353 16496306 ๐Ÿ“ž
E-mail: mark.nolan@onecore.ie ๐Ÿ“ง
Internet address: http://onecore.ie/ ๐ŸŒ
Name: Jump!
Postal address: Dublin 2
Postal town: Dublin 2
Phone: +353 0872237777 ๐Ÿ“ž
E-mail: bettina@jump.ie ๐Ÿ“ง
Country: รsland ๐Ÿ™๏ธ
Name: RED C Research and Marketing Ltd
National registration number: N/a
Postal address: Unit 9 44-45 Clontarf Rd
Postal code: Clontarf
Phone: +353 8186316 ๐Ÿ“ž
E-mail: bryan@redcresearch.ie ๐Ÿ“ง
Internet address: http://www.redcresearch.ie ๐ŸŒ
Name: Customer Perceptions
National registration number: IE 8259880B
Postal address: The Business Center, Blackthorn Business Park, Old Coes Road
Postal town: Dundalk
Postal code: Co Louth
Phone: +353 429339911 ๐Ÿ“ž
E-mail: emma.harte@customerperceptions.ie ๐Ÿ“ง
Internet address: http://www.customerperceptions.ie ๐ŸŒ
Name: Ipsos MRBI/MRBI Market Research Ltd
National registration number: 9701145N
Postal address: Block 3 Blackrock Business Park
Postal town: Co. Dublin
Postal code: Carysfort Avenue, Bl
Phone: +353 14389048 ๐Ÿ“ž
E-mail: kieran.oleary@ipsos.com ๐Ÿ“ง
Internet address: http://www.ipsosmrbi.com ๐ŸŒ
Name: Spark Market Research
National registration number: 000
Postal address: The Den, Unit 6, Porters Road, Coolmine Industrial
Postal code: Dublin 15
Phone: +353 18103150 ๐Ÿ“ž
E-mail: christine@sparkmr.com ๐Ÿ“ง
Internet address: http://www.sparkmr.com ๐ŸŒ
Information about tenders
Number of tenders received: 11
4

Contracting authority
Contact
Contact point: Geraldine Sherlock
Source: OJS 2019/S 025-056169 (2019-02-01)