Establishment of a single party framework for the provision of Outsourced Integrated Facility Management Services for Enterprise Ireland

Enterprise Ireland

Enterprise Ireland proposes to engage in a competitive process for the establishment of a framework agreement for the provision of Outsourced Integrated Facility Management Services.
The overall scope of the framework will be to provide a comprehensive facilities management service, on both a planned and reactive basis, to Enterprise Ireland’s premises, its headquarters at The Plaza, East Point Business Park, Dublin 3, and also at its regional offices, for a period of up to 4 years duration.
The framework will include both scheduled services and call out cover in the event of system failures/urgent requirements.
The framework operator will be required to maintain comprehensive records of all activities carried out to maintain the facilities. It will be a requirement of the framework that the successful framework operator demonstrates their ability to manage and to document the management of facilities in a regulated environment.

Deadline

The time limit for receipt of tenders was 2018-10-01. The procurement was published on 2018-08-30.

Suppliers

The following suppliers are mentioned in award decisions or other procurement documents:

• Accent Facilities Solutions

Who?

• Enterprise Ireland

What?

• Building and facilities management services › Facilities management services

Where?

Procurement history

Date	Document
2018-08-30	Contract notice
2019-05-22	Contract award notice
2023-03-30	Modification of a contract/concession during its term

Contract notice (2018-08-30)
Object
Scope of the procurement
Title: Building and facilities management services
Reference number: 2018/30
Short description:

Enterprise Ireland proposes to engage in a competitive process for the establishment of a framework agreement for the provision of Outsourced Integrated Facility Management Services. The overall scope of the framework will be to provide a comprehensive facilities management service, on both a planned and reactive basis, to Enterprise Ireland’s premises, its headquarters at The Plaza, East Point Business Park, Dublin 3, and also at its regional offices, for a period of up to 4 years duration. The framework will include both scheduled services and call out cover in the event of system failures/urgent requirements. The framework operator will be required to maintain comprehensive records of all activities carried out to maintain the facilities. It will be a requirement of the framework that the successful framework operator demonstrates their ability to manage and to document the management of facilities in a regulated environment.

Notice metadata
Original language: English 🗣️
Document type: Contract notice
Nature of contract: Services
Regulation: European Union, with participation of GPA countries
Common procurement vocabulary (CPV)
Code: Building and facilities management services 📦
Additional CPV: Facilities management services 📦
Place of performance
NUTS region: Eastern and Midland 🏙️

Procedure
Procedure type: Restricted procedure
Type of bid: Submission for all lots
Award criteria
The most economic tender

Contracting authority
Identity
Country: Ireland 🇮🇪
Awarding authority type: Body governed by public law
Awarding authority name: Enterprise Ireland
Postal address: The Plaza
Postal code: East Point Business
Postal town: Dublin 3
Contact
Internet address: http://www.enterprise-ireland.com 🌏
E-mail: enterprise-ireland@greenville.ie 📧
Phone: +353 14020114 📞
URL for documents: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=134569&B=ETENDERS_SIMPLE 🌏
URL for participation: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=134569&B=ETENDERS_SIMPLE 🌏

Reference
Dates
Date dispatched: 2018-08-30 📅
Submission deadline: 2018-10-01 📅
Publication date: 2018-09-04 📅
Identifiers
Notice number: 2018/S 169-384847
OJ-S issue: 169
Additional information

Please consult the associated documentation, which contains full instructions regarding the submission on tenders in respect of this competition. eTenders ID: 139127

Object
Scope of the procurement
Short description:

Enterprise Ireland proposes to engage in a competitive process for the establishment of a framework agreement for the provision of Outsourced Integrated Facility Management Services.

The overall scope of the framework will be to provide a comprehensive facilities management service, on both a planned and reactive basis, to Enterprise Ireland’s premises, its headquarters at The Plaza, East Point Business Park, Dublin 3, and also at its regional offices, for a period of up to 4 years duration.

The framework will include both scheduled services and call out cover in the event of system failures/urgent requirements.

The framework operator will be required to maintain comprehensive records of all activities carried out to maintain the facilities. It will be a requirement of the framework that the successful framework operator demonstrates their ability to manage and to document the management of facilities in a regulated environment.

Estimated total value: 2 500 000 EUR 💰
Short description:

The overall scope of the framework will be to provide a comprehensive facilities management service, on both a planned and reactive basis, to Enterprise Ireland’s premises throughout Ireland, for a period of up to 4 years duration.

The framework will include both scheduled services and call out cover in the event of system failures/urgent requirements. Critical events or equipment failure will demand a maximum 4-hour response time. It will be an essential requirement of the framework that the appointed framework operator will provide call out cover and repairs within a 24-hour period in the event of a fault. The framework operator will fully comply with all statutory requirements (including but not limited to Health and Safety regulations) in the delivery of the services required under the framework (e.g. equipment maintenance). These requirements will be set out in the Scope of Requirements contained in the Tender Document at Stage 2.

Enterprise Ireland requires the appointment of a single facilities management service provider to manage and provide all of the above services, at its headquarters at The Plaza, East Point Business Park, Dublin 3, and also at its regional offices.

Estimated value excluding VAT: 2 500 000 EUR 💰
Duration: 24 months
Description of renewals:

The framework agreement will be for two (2) years, with the option to extend for a further two (2) year period, subject to a maximum of four (4) years subject to satisfactory performance, business needs and budgetary constraints.

Additional information:

Please consult the associated documentation, which contains full instructions regarding the submission on tenders in respect of this competition. eTenders ID: 139127

Place of performance
Main site or place of performance: Dublin 3, D03 E5R6

Procedure
Legal basis: 32014L0024
Envisaged number of candidates: 5
Time of receipt of tenders: 12:00
Languages in which tenders or requests to participate may be submitted: English 🗣️
Tender validity period: 12 months

Contracting authority
Identity
National registration number: N/a
Contact
Contact point: Greenville on behalf of Enterprise Ireland
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/434 🌏
Documents URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=134569&B=ETENDERS_SIMPLE 🌏

Reference
Additional information

ETenders RFT ID: 139127

1) The services covered by the framework agreement are legal services within the meaning of Annex XIV of Directive 2014/24/EU. The Contracting Authority is subject only to the rules in Part 3 Chapter 1 of the European Union (Award of Public Authority Contracts) Regulations 2016 (SI 284/2016) in relation to this competition. The Contracting Authority is following a procedure analogous to the negotiated procedure in relation to this competition.

2) The estimated total value of purchases pursuant to the framework agreement is in the region of 1.8 million EUR to 2.5 million EUR (ex. VAT) over the lifetime of the agreement.

It is emphasised, however, that this figure is provided strictly for indicative purposes only as there is no guaranteed expenditure under the framework agreement.

3) Interested parties must register their interest on the eTenders web site (www.etenders.gov.ie) in order to be included on the mailing list for clarifications. All information relating to attachments, including clarifications and changes, will be published on the Irish Government Procurement Opportunities Portal (www.etenders.gov.ie) only. Registration is free of charge. The Contracting Authority will not accept responsibility for information relayed (or not relayed) via third parties.

4) The numbers invited to tender will be the top five (5) qualifying candidates subject to that number qualifying.

5) This is the sole call for competition for this service.

6) The Contracting Authority will not be responsible for any costs, charges or expenses incurred by Applicants or tenderers.

7) Contract award will be subject to the approval of the competent authorities.

8) The framework will be for two (2) years with the option to extend by a further two (2) year period subject to a maximum of four (4) years, subject to annual review, satisfactory performance, business needs and budgetary constraints.

For the avoidance of doubt, the Contracting Authority confirms that the period of any contracts awarded under the framework agreement may extend beyond the date of expiry of the agreement.

9) It will be a condition of award that candidates are tax compliant.

10) If for any reason, it is not possible to establish the framework agreement or award the initial contract to the designated successful tenderer emerging from this competitive process; the Contracting Authority reserves the right to establish the framework with the next highest scoring tenderer on the basis of the terms advertised at any time during the tender validity period. This shall be without prejudice to the right of the Contracting Authority to cancel this competitive process and/or initiate a new contract award procedure at its sole discretion.

11) At its absolute discretion, the Contracting Authority may elect to terminate this procurement process, the framework agreement or any contract awarded under the framework agreement at any time.

12) Please note in relation to all documents, that where reference is made to a particular standard, make, source, process, trademark, type or patent, that this is not to be regarded as a de facto requirement. In all such cases it should be understood that such indications are to be treated strictly and solely for reference purposes only, to which the words "or equivalent" will always be appended.

13) Without prejudice to the principle of equal treatment, the Contracting Authority is not obliged to engage in a clarification process in respect of questionnaires with missing or incomplete information. Therefore, candidates are advised to ensure that they return fully completed questionnaires in order to avoid the risk of elimination from the competition.

Complementary information
Review body
Name: High Court
Postal town: Dublin
Country: Ireland 🇮🇪
Internet address: www.courts.ie 🌏
Source: OJS 2018/S 169-384847 (2018-08-30)

Contract award notice (2019-05-22)
Object
Scope of the procurement
Short description:

Enterprise Ireland proposes to engage in a competitive process for the establishment of a Framework Agreement for the provision of outsourced integrated facility management services. The overall scope of the framework will be to provide a comprehensive facilities management service, on both a planned and reactive basis, to Enterprise Ireland’s premises, its headquarters at The Plaza, East Point Business Park, Dublin 3, and also at its regional offices, for a period of up to 4 years duration. The framework will include both scheduled services and call out cover in the event of system failures/urgent requirements. The framework operator will be required to maintain comprehensive records of all activities carried out to maintain the facilities. It will be a requirement of the framework that the successful framework operator demonstrates their ability to manage and to document the management of facilities in a regulated environment.

Total value of the procurement: 2 500 000 EUR 💰
Notice metadata
Document type: Contract award notice
Regulation: European Union

Procedure
Type of bid: Not applicable

Contracting authority
Identity
Postal address: The Plaza, East Point Business

Reference
Dates
Date dispatched: 2019-05-22 📅
Publication date: 2019-05-24 📅
Identifiers
Notice number: 2019/S 100-242634
Refers to notice: 2018/S 169-384847
OJ-S issue: 100
Additional information

Please consult the associated documentation, which contains full instructions regarding the submission on tenders in respect of this competition. eTenders ID: 139127.

Object
Scope of the procurement
Short description:

Enterprise Ireland proposes to engage in a competitive process for the establishment of a Framework Agreement for the provision of outsourced integrated facility management services.

The framework will include both scheduled services and call out cover in the event of system failures/urgent requirements. Critical events or equipment failure will demand a maximum 4-hour response time. It will be an essential requirement of the framework that the appointed framework operator will provide call out cover and repairs within a 24-hour period in the event of a fault. The framework operator will fully comply with all statutory requirements (including but not limited to Health and Safety regulations) in the delivery of the services required under the framework (e.g. equipment maintenance). These requirements will be set out in the scope of requirements contained in the tender document at Stage 2.

Additional information:

Please consult the associated documentation, which contains full instructions regarding the submission on tenders in respect of this competition. eTenders ID: 139127.

Procedure
Award criteria
Quality criterion (name): System administration and reporting proposed
Quality criterion (weighting): 10
Quality criterion (name): Fitness for purpose of the proposed service solution
Quality criterion (weighting): 15
Quality criterion (name): Technical merit of the team proposed
Service level agreement
Reliability and continuity of supply
Quality criterion (weighting): 5
Quality criterion (name): Sustainability of supplied services
Cost criterion (name): Ultimate cost to Enterprise Ireland over the life of the initial contract
Cost criterion (weighting): 40

Award of contract
Date of contract conclusion: 2019-04-15 📅
Name: Accent Facilities Solutions
National registration number: N/a
Postal address: The Novum Building, Clonshaugh Industria
Postal town: Dublin 17
Country: Ireland 🇮🇪
Phone: +353 19072800 📞
E-mail: david.king@accentsolutions.ie 📧
Internet address: http://www.accentsolutions.ie 🌏
Total value of the procurement: 2 500 000 EUR 💰
Information about tenders
Number of tenders received: 4

Reference
Additional information

1) The services covered by the Framework Agreement are legal services within the meaning of Annex XIV of Directive 2014/24/EU. The Contracting Authority is subject only to the rules in Part 3 Chapter 1 of the European Union (Award of Public Authority Contracts) Regulations 2016 (SI 284/2016) in relation to this competition. The Contracting Authority is following a procedure analogous to the negotiated procedure in relation to this competition;

2) The estimated total value of purchases pursuant to the Framework Agreement is in the region of 1 800 000 EUR to 2 500 000 EUR (ex. VAT) over the lifetime of the agreement;

It is emphasised, however, that this figure is provided strictly for indicative purposes only as there is no guaranteed expenditure under the Framework Agreement;

4) The numbers invited to tender will be the top five (5) qualifying candidates subject to that number qualifying;

5) This is the sole call for competition for this service;

6) The Contracting Authority will not be responsible for any costs, charges or expenses incurred by applicants or tenderers;

7) Contract award will be subject to the approval of the competent authorities;

For the avoidance of doubt, the Contracting Authority confirms that the period of any contracts awarded under the Framework Agreement may extend beyond the date of expiry of the agreement;

9) It will be a condition of award that candidates are tax compliant;

10) If for any reason, it is not possible to establish the Framework Agreement or award the initial contract to the designated successful tenderer emerging from this competitive process; the Contracting Authority reserves the right to establish the framework with the next highest scoring tenderer on the basis of the terms advertised at any time during the tender validity period. This shall be without prejudice to the right of the Contracting Authority to cancel this competitive process and/or initiate a new contract award procedure at its sole discretion;

11) At its absolute discretion, the Contracting Authority may elect to terminate this procurement process, the Framework Agreement or any contract awarded under the Framework Agreement at any time;

Complementary information
Review body
E-mail: highcourtcentraloffice@courts.ie 📧
Source: OJS 2019/S 100-242634 (2019-05-22)

Modification of a contract/concession during its term (2023-03-30)
Object
Scope of the procurement
Total value of the procurement: 2 500 000 EUR 💰
Notice metadata
Document type: Modification of a contract/concession during its term
Place of performance
NUTS region: Éire/Ireland 🏙️

Procedure
Award criteria
Not applicable

Contracting authority
Identity
Postal address: The Plaza, East Point Business Park
Postal code: 3
Postal town: Dublin
Contact
E-mail: malcolm.kavanagh@enterprise-ireland.com 📧
Phone: +353 17272000 📞

Reference
Dates
Date dispatched: 2023-03-30 📅
Publication date: 2023-04-04 📅
Identifiers
Notice number: 2023/S 067-200158
Refers to notice: 2019/S 100-242634
OJ-S issue: 67
Additional information

eTenders RFT ID: 139127 1. The services covered by the framework agreement are legal services within the meaning of Annex XIV of Directive 2014/24/EU. The Contracting Authority is subject only to the rules in Part 3 Chapter 1 of the European Union (Award of Public Authority Contracts) Regulations 2016 (SI 284/2016) in relation to this competition. 2. The estimated total value of purchases pursuant to the framework agreement is in the region of €1.8 million to €2.5 million (ex. VAT) over the lifetime of the agreement. It is emphasised, however, that this figure is provided strictly for indicative purposes only as there is no guaranteed expenditure under the framework agreement. (3) The framework will be for two (2) years with the option to extend by a further two (2) year period subject to a maximum of four (4) years, subject to annual review, satisfactory performance, business needs and budgetary constraints. For the avoidance of doubt, the Contracting Authority confirms that the period of any contracts awarded under the framework agreement may extend beyond the date of expiry of the agreement.

Object
Scope of the procurement
Title of the lot: Establishment of a single party framework for the provision of Outsourced Integrated Facility Management Services for Enterprise Ireland
Duration: 48 months
Place of performance
Main site or place of performance: Dublin

Award of contract
Postal address: The Novum Building, Clonshaugh
Postal town: Dublin
Postal code: 17
Country: Dublin 🏙️
Total value of the procurement: 2 500 000 EUR 💰

Reference
Additional information

eTenders RFT ID: 139127

1. The services covered by the framework agreement are legal services within the meaning of Annex XIV of Directive 2014/24/EU. The Contracting Authority is subject only to the rules in Part 3 Chapter 1 of the European Union (Award of Public Authority Contracts) Regulations 2016 (SI 284/2016) in relation to this competition.

2. The estimated total value of purchases pursuant to the framework agreement is in the region of €1.8 million to €2.5 million (ex. VAT) over the lifetime of the agreement.

(3) The framework will be for two (2) years with the option to extend by a further two (2) year period subject to a maximum of four (4) years, subject to annual review, satisfactory performance, business needs and budgetary constraints.

Complementary information
Review body
Postal address: Four Courts
Postal code: 7
Phone: +353 18886000 📞
E-mail: highcourtcentraloffice@courts.ie 📧
Information about review deadlines: As Per SI 130
Source: OJS 2023/S 067-200158 (2023-03-30)

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