The Shanghai office of Tourism Ireland wishes to enter into a contract(s) with service provider(s) for market representation services in Mainland China and Hong Kong.
The successful agency(s) will report in to Tourism Ireland’s China manager based in Shanghai and Tourism Ireland’s Head of New and Emerging Markets based in London. The required services are split in to four [4] lots:
— Lot 1: general sales agency – B2B – Travel Trade Mainland China,
— Lot 2: destination marketing services – Digital – Mainland China and Hong Kong,
— Lot 3: destination marketing services – Public relations/publicity – Mainland China,
— Lot 4: destination marketing services – General sales agency – Hong Kong.
Applicants may apply for 1, 2, 3 or all of the Lots.
It is anticipated that work under the Contracts will commence on the 1.4.2019. For detailed information please refer to the tender documentation attached for downloading.
Deadline
The time limit for receipt of tenders was 2018-10-18.
The procurement was published on 2018-09-20.
Suppliers
The following suppliers are mentioned in award decisions or other procurement documents:
Object Scope of the procurement
Title:
“Destination Marketing Services — General Sales Agency(s) for Mainland China and Hong Kong
EM/CHINA2/2018”
Products/services: Administrative services related to tourism affairs📦
Short description:
“The Shanghai office of Tourism Ireland wishes to enter into a contract(s) with service provider(s) for market representation services in Mainland China and...”
Short description
The Shanghai office of Tourism Ireland wishes to enter into a contract(s) with service provider(s) for market representation services in Mainland China and Hong Kong.
The successful agency(s) will report in to Tourism Ireland’s China manager based in Shanghai and Tourism Ireland’s Head of New and Emerging Markets based in London. The required services are split in to four [4] lots:
— Lot 1: general sales agency – B2B – Travel Trade Mainland China,
— Lot 2: destination marketing services – Digital – Mainland China and Hong Kong,
— Lot 3: destination marketing services – Public relations/publicity – Mainland China,
— Lot 4: destination marketing services – General sales agency – Hong Kong.
Applicants may apply for 1, 2, 3 or all of the Lots.
It is anticipated that work under the Contracts will commence on the 1.4.2019. For detailed information please refer to the tender documentation attached for downloading.
Show more
Estimated value excluding VAT: EUR 2 715 000 💰
Information about lots
Tenders may be submitted for all lots
Scope of the procurement
The contracting authority reserves the right to award contracts combining the following lots or groups of lots:
“Applicants may apply for 1, 2, 3 or all of the Lots.
An applicant, based on the outcome of the evaluation process for each Lot may be awarded a contract for...”
The contracting authority reserves the right to award contracts combining the following lots or groups of lots
Applicants may apply for 1, 2, 3 or all of the Lots.
An applicant, based on the outcome of the evaluation process for each Lot may be awarded a contract for more than one, or all of the Lots; dependent upon the quality of Tenders received.
1️⃣ Scope of the procurement
Title: Lot 1 – General Sales Agency – B2B – Travel Trade Mainland China
Title
Lot Identification Number: 1
Description
Additional products/services: Travel management services📦
Place of performance: Éire/Ireland🏙️
Main site or place of performance: Mainland China
Description of the procurement:
“The winning company will be responsible for developing, coordinating and executing a comprehensive trade/B2B marketing programme for the island of Ireland...”
Description of the procurement
The winning company will be responsible for developing, coordinating and executing a comprehensive trade/B2B marketing programme for the island of Ireland in Mainland China with a focus on Shanghai, Beijing, Guangzhou and Chengdu.
The annual activity plans and budgets are determined and agreed in conjunction with and approved by Tourism Ireland. Tourism Ireland has indicated an estimated total budget figure but we have confirmed budget for years 1 and 2 only. Additional funding may be available in later years as it is our aim to further develop our activity in the China market. We would anticipate that additional resources will be made available in years 3, 4 and 5. A knowledge of the tourism industry of the island of Ireland along with in-market trade expertise is required to successfully undertake these services. Please refer to the specification document – Schedule 2 for full details of the services required.
Show more Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
Scope of the procurement
Estimated total value excluding VAT: EUR 670 000 💰
Duration of the contract, framework agreement or dynamic purchasing system
The time frame below is expressed in number of months.
Description
Duration: 36
Duration of the contract, framework agreement or dynamic purchasing system
This contract is subject to renewal ✅ Description
Description of renewals:
“The contract period will be for three [3] years with the option by Tourism Ireland to extend annually for up to a maximum further two [2] years subject to...”
Description of renewals
The contract period will be for three [3] years with the option by Tourism Ireland to extend annually for up to a maximum further two [2] years subject to satisfactory budget and annual performance review, and other factors, determined by Tourism Ireland. The contract will be reviewed after an initial six [6] month probationary period.
Show more Information about the limits on the number of candidates to be invited
Envisaged minimum number: 5
Objective criteria for choosing the limited number of candidates:
“5, subject to quality of applications received.
Suitability criteria:
Proven working experience in destination B2B marketing and established relationships...”
Objective criteria for choosing the limited number of candidates
5, subject to quality of applications received.
Suitability criteria:
Proven working experience in destination B2B marketing and established relationships with key travel trade for over 3 years.
Understanding and knowledge of the island of Ireland.
Adequate resources to fulfil the requirements of the contract.
2️⃣ Scope of the procurement
Title: Lot 2 – Destination Marketing Services – Digital – Mainland China and Hong Kong
Title
Lot Identification Number: 2
Description
Main site or place of performance: Mainland China and Hong Kong
Description of the procurement:
“The winning company will be responsible for developing, coordinating and executing a comprehensive digital marketing programme for the island of Ireland in...”
Description of the procurement
The winning company will be responsible for developing, coordinating and executing a comprehensive digital marketing programme for the island of Ireland in Mainland China and Hong Kong with a focus on Shanghai, Beijing, Guangzhou and Chengdu.
The annual activity plans and budgets are determined and agreed in conjunction with and approved by Tourism Ireland. Tourism Ireland has indicated an estimated total budget figure but we have confirmed budget for years 1 and 2 only. Additional funding may be available in later years as it is our aim to further develop our activity in the China market. We would anticipate that additional resources will be made available in years 3, 4 and 5. A knowledge of tourism on the island of Ireland and a thorough knowledge of digital marketing in Mainland China is required to successfully undertake these services. Please refer to the Specification Document for full details of the services required
Show more Scope of the procurement
Estimated total value excluding VAT: EUR 770 000 💰
Description
Description of renewals:
“The Contract Period will be for three [3] years with the option by Tourism Ireland to extend annually for up to a maximum further two [2] years subject to...”
Description of renewals
The Contract Period will be for three [3] years with the option by Tourism Ireland to extend annually for up to a maximum further two [2] years subject to satisfactory budget and annual performance review, and other factors, determined by Tourism Ireland. The contract will be reviewed after an initial six [6] month probationary period.
Show more Information about the limits on the number of candidates to be invited
Objective criteria for choosing the limited number of candidates:
“5, subject to quality of applications received.
Suitability Criteria
Proven working experience in digital destination marketing for over 3...”
Objective criteria for choosing the limited number of candidates
5, subject to quality of applications received.
Suitability Criteria
Proven working experience in digital destination marketing for over 3 years
Understanding and knowledge of the island of Ireland
Adequate resources to fulfil the requirements of the contract
Show more Description
Additional information:
“To the extent that any Personal Data is processed by the successful bidder in connection with the provision of the services for this Lot or otherwise, the...”
Additional information
To the extent that any Personal Data is processed by the successful bidder in connection with the provision of the services for this Lot or otherwise, the provisions set out in Tourism Ireland’s Minimum Conditions of Contract under ‘Data Processing Terms’ shall apply to such processing
3️⃣ Scope of the procurement
Title:
“Lot 3 – Destination Marketing Services – Public Relations/Publicity – Mainland China” Title
Lot Identification Number: 3
Description
Additional products/services: Public relations services📦
Description of the procurement:
“The winning company will be responsible for developing, co-ordinating and executing a comprehensive offline publicity programme for the island of Ireland in...”
Description of the procurement
The winning company will be responsible for developing, co-ordinating and executing a comprehensive offline publicity programme for the island of Ireland in Mainland China with a focus on Shanghai, Beijing, Guangzhou and Chengdu.
The annual activity plans and budgets are determined and agreed in conjunction with and approved by Tourism Ireland. Tourism Ireland has indicated an estimated total budget figure but we have confirmed budget for years 1 and 2 only. Additional funding may be available in later years as it is our aim to further develop our activity in the China market. We would anticipate that additional resources will be made available in years 3, 4 and 5. A knowledge of tourism on the island of Ireland and a comprehensive network of offline media contacts in Mainland China is required to successfully undertake these services. Please refer to the Specification Document – Schedule 1 for full details of the services required.
Show more Scope of the procurement
Estimated total value excluding VAT: EUR 500 000 💰
Information about the limits on the number of candidates to be invited
Objective criteria for choosing the limited number of candidates:
“5 — subject to the quality of applications received.
Suitability criteria:
Proven working experience in destination public relations for over 2...”
Objective criteria for choosing the limited number of candidates
5 — subject to the quality of applications received.
Suitability criteria:
Proven working experience in destination public relations for over 2 years.
Understanding and knowledge of the island of Ireland.
Adequate resources to fulfil the requirements of the contract.
Show more Description
Additional information:
“To the extent that any personal data is processed by the successful bidder in connection with the provision of the services for this Lot or otherwise, the...”
Additional information
To the extent that any personal data is processed by the successful bidder in connection with the provision of the services for this Lot or otherwise, the provisions set out in Tourism Ireland’s Minimum Conditions of Contract under ‘Data Processing Terms’ shall apply to such processing.
4️⃣ Scope of the procurement
Title: Lot 4 – Destination Marketing Services – General Sales Agency – Hong Kong
Title
Lot Identification Number: 4
Description
Main site or place of performance: Hong Kong
Description of the procurement:
“The winning company will be responsible for developing, coordinating and executing a comprehensive trade and publicity programme for the island of Ireland...”
Description of the procurement
The winning company will be responsible for developing, coordinating and executing a comprehensive trade and publicity programme for the island of Ireland in Hong Kong.
The annual marketing plans and budgets are determined and agreed in conjunction with and approved by Tourism Ireland. Tourism Ireland has indicated an estimated total budget figure but we have confirmed budget for years 1 and 2 only. Additional funding may be available in later years as it is our aim to further develop our activity in the China market. We would anticipate that additional resources will be made available in years 3, 4 and 5. A knowledge of the tourism industry of the island of Ireland along with in-depth knowledge of the trade, marketing and media contacts in Hong Kong is required to successfully undertake these services. Please refer to the Specification Document – Schedule 1 for full details of the services required.
Show more Scope of the procurement
Estimated total value excluding VAT: EUR 775 000 💰
Information about the limits on the number of candidates to be invited
Objective criteria for choosing the limited number of candidates:
“5 — subject to the quality of applications received.
Proven working experience in destination marketing and established relationships with key trade and...”
Objective criteria for choosing the limited number of candidates
5 — subject to the quality of applications received.
Proven working experience in destination marketing and established relationships with key trade and media in Hong Kong for over 2 years.
Understanding and knowledge of the island of Ireland.
Adequate resources to fulfil the requirements of the contract.
Legal, economic, financial and technical information Conditions for participation
List and brief description of conditions: Please refer to the documents available for downloading.
Economic and financial standing
List and brief description of selection criteria: Please refer to the documents available for downloading.
Conditions for participation
Please refer to the documents available for downloading.
Technical and professional ability
List and brief description of selection criteria: Please refer to the documents available for downloading.
Conditions for participation
Conditions for participation (technical and professional ability): Please refer to the documents available for downloading.
Conditions related to the contract
Contract performance conditions: Please refer to the documents available for downloading.
Information about staff responsible for the performance of the contract
Obligation to indicate the names and professional qualifications of the staff assigned to performing the contract
Procedure Type of procedure
Restricted procedure
Administrative information
Time limit for receipt of tenders or requests to participate: 2018-10-18
12:00 📅
Estimated date of dispatch of invitations to tender or to participate to selected candidates: 2018-11-01 📅
Languages in which tenders or requests to participate may be submitted: English 🗣️
The time frame below is expressed in number of months.
Minimum time frame during which the tenderer must maintain the tender: 12
Complementary information Additional information
“1) Interested parties must register their interest on the eTenders website (www.etenders.gov.ie) in order to be included on the mailing list for...”
1) Interested parties must register their interest on the eTenders website (www.etenders.gov.ie) in order to be included on the mailing list for clarifications. All information relating to attachments, including clarifications and changes, will be published on the Irish Government Procurement Opportunities Portal (www.etenders.gov.ie) only. Registration is free of charge. Tourism Ireland will not accept responsibility for information relayed (or not relayed) via third parties;
2) This is the 1 stage in a 2-stage restricted tender process. This is the sole call for requests to participate for this contract;
3) The Contracting Authority will not be responsible for any costs, charges or expenses incurred by candidates or tenderers;
4) Contract award will be subject to the approval of the Board of Tourism Ireland;
5) It will be a condition of award that the successful tenderer is and remains tax compliant;
6) At its absolute discretion, the Contracting Authority may elect to terminate this procurement process, the framework or any contract awarded under the framework agreement at any time;
7) Please note in relation to all documents, that where reference is made to a particular standard, make, source, process, trademark, type or patent, that this is not to be regarded as a de facto requirement. In all such cases it should be understood that such indications are to be treated strictly and solely for reference purposes only, to which the words or "equivalent" will always be appended;
8) Without prejudice to the principle of equal treatment, the Contracting Authority is not obliged to engage in a clarification process in respect of the procurement documents with missing or incomplete information. Therefore, respondents are advised to ensure that they return completed documentation in order to avoid the risk of elimination from the competition;
9) At Section II.2.9 we have indicated that 5 applicants will be invited to tender, please note that the Contracting Authority reserves the right to invite at least 5 subject to that number qualifying;
10) Requests to Participate must be delivered as per the Instructions;
11) Tourism Ireland will not accept or consider Requests to Participate delivered after this deadline;
12) Tourism Ireland will not be responsible for costs, charges or expenses incurred by applicants, whether or not a final contract is awarded;
13) Tourism Ireland is subject to the provisions of the code of practice on freedom of information for North/South implementation bodies and Tourism Ireland, which is available on Tourism Ireland‘s website;
14) To the extent that any personal data is processed by the successful bidder in connection with the provision of the services for this Lot or otherwise, the provisions set out in Tourism Ireland’s minimum conditions of contract under “Data Processing Terms” shall apply to such processing;
15) The contract(s) will be subject to Irish law;
16) Tourism Ireland reserves the right without advance notice (and without giving reasons unless so required by law and without liability to the applicants) to amend or otherwise change the process or to terminate the process.
Show more Review body
Name: The High Court
Postal address: The Four Courts
Postal town: Dublin
Country: Ireland 🇮🇪
Source: OJS 2018/S 183-414136 (2018-09-20)
Contract award notice (2019-05-21) Contracting authority Name and addresses
Name: Tourism Ireland Ltd
E-mail: tenderresponse@tourismireland.com📧
Object Scope of the procurement
Short description:
“The Shanghai office of Tourism Ireland wishes to enter into a contract(s) with service provider(s) for market representation services in mainland China and...”
Short description
The Shanghai office of Tourism Ireland wishes to enter into a contract(s) with service provider(s) for market representation services in mainland China and Hong Kong.
The successful agency(s) will report in to Tourism Ireland’s China manager based in Shanghai and Tourism Ireland’s Head of New and emerging markets based in London. The required services are split in to four [4] lots:
Lot 1: General Sales Agency – B2B – Travel Trade Mainland China;
Lot 2: Destination Marketing Services – Digital – Mainland China and Hong Kong;
Lot 3: Destination Marketing Services – Public Relations/Publicity – Mainland China;
Lot 4: Destination Marketing Services – General Sales Agency – Hong Kong.
Applicants may apply for 1, 2, 3 or all of the lots.
It is anticipated that work under the contracts will commence on the 1.4.2019. for detailed information please refer to the tender documentation attached for downloading.
Show more
Total value of the procurement (excluding VAT): EUR 2 715 000 💰
Information about lots
This contract is divided into lots ✅ Scope of the procurement
Title: Lot 1: General Sales Agency – B2B – Travel Trade Mainland China
Description
Main site or place of performance: Mainland CHINA.
Description of the procurement:
“The winning company will be responsible for developing, coordinating and executing a comprehensive trade/B2B marketing programme for the island of Ireland...”
Description of the procurement
The winning company will be responsible for developing, coordinating and executing a comprehensive trade/B2B marketing programme for the island of Ireland in mainland China with a focus on Shanghai, Beijing, Guangzhou and Chengdu.
The annual activity plans and budgets are determined and agreed in conjunction with and approved by Tourism Ireland. Tourism Ireland has indicated an estimated total budget figure but we have confirmed budget for years 1 and 2 only. Additional funding may be available in later years as it is our aim to further develop our activity in the China market. We would anticipate that additional resources will be made available in years 3, 4 and 5. A knowledge of the tourism industry of the island of Ireland along with in-market trade expertise is required to successfully undertake these services. Please refer to the specification document – Schedule 2 for full details of the services required.
Show more Award criteria
Quality criterion (name): Quality of proposed marketing plan
Quality criterion (weighting): 30 %
Quality criterion (name): Understanding of Tourism Ireland’s requirements for China
Quality criterion (weighting): 20 %
Cost criterion (name): Breakdown and justification of all fees and operating costs
Cost criterion (weighting): 50 %
Scope of the procurement
Title: Lot 2: Destination Marketing Services – Digital Marketing – Mainland China
Description
Main site or place of performance: Mainland China and Hong Kong.
Description of the procurement:
“The winning company will be responsible for developing, coordinating and executing a comprehensive digital marketing programme for the island of Ireland in...”
Description of the procurement
The winning company will be responsible for developing, coordinating and executing a comprehensive digital marketing programme for the island of Ireland in mainland China and Hong Kong with a focus on Shanghai, Beijing, Guangzhou and Chengdu.
The annual activity plans and budgets are determined and agreed in conjunction with and approved by Tourism Ireland. Tourism Ireland has indicated an estimated total budget figure but we have confirmed budget for years 1 and 2 only. Additional funding may be available in later years as it is our aim to further develop our activity in the China market. We would anticipate that additional resources will be made available in years 3, 4 and 5. A knowledge of tourism on the island of Ireland and a thorough knowledge of digital marketing in Mainland China is required to successfully undertake these services. Please refer to the Specification Document for full details of the services required.
Show more
Additional information:
“To the extent that any personal data is processed by the successful bidder in connection with the provision of the services for this lot or otherwise, the...”
Additional information
To the extent that any personal data is processed by the successful bidder in connection with the provision of the services for this lot or otherwise, the provisions set out in Tourism Ireland’s minimum conditions of contract under ‘Data Processing Terms’ shall apply to such processing.
Show more Scope of the procurement
Title:
“Lot 3: Destination Marketing Services – Public Relations/Publicity – Mainland China” Description
Main site or place of performance: Mainland China.
Description of the procurement:
“The winning company will be responsible for developing, coordinating and executing a comprehensive offline publicity programme for the island of Ireland in...”
Description of the procurement
The winning company will be responsible for developing, coordinating and executing a comprehensive offline publicity programme for the island of Ireland in mainland China with a focus on Shanghai, Beijing, Guangzhou and Chengdu.
The annual activity plans and budgets are determined and agreed in conjunction with and approved by Tourism Ireland. Tourism Ireland has indicated an estimated total budget figure but we have confirmed budget for years 1 and 2 only. Additional funding may be available in later years as it is our aim to further develop our activity in the China market. We would anticipate that additional resources will be made available in years 3, 4 and 5. A knowledge of tourism on the island of Ireland and a comprehensive network of offline media contacts in Mainland China is required to successfully undertake these services. Please refer to the Specification document – Schedule 1 for full details of the services required.
Show more Scope of the procurement
Title: Lot 4: Destination Marketing Services – General Sales Agency – Hong Kong
Description
Main site or place of performance: Hong Kong.
Description of the procurement:
“The winning company will be responsible for developing, coordinating and executing a comprehensive trade and publicity programme for the island of Ireland...”
Description of the procurement
The winning company will be responsible for developing, coordinating and executing a comprehensive trade and publicity programme for the island of Ireland in Hong Kong.
The annual marketing plans and budgets are determined and agreed in conjunction with and approved by Tourism Ireland. Tourism Ireland has indicated an estimated total budget figure but we have confirmed budget for years 1 and 2 only. Additional funding may be available in later years as it is our aim to further develop our activity in the China market. We would anticipate that additional resources will be made available in years 3, 4 and 5. A knowledge of the tourism industry of the island of Ireland along with in-depth knowledge of the trade, marketing and media contacts in Hong Kong is required to successfully undertake these services. Please refer to the specification document – Schedule 1 for full details of the services required.
Show more Award criteria
Quality criterion (name): Understanding of Tourism Ireland’s requirements for Hong Kong
Procedure Administrative information
Previous publication concerning this procedure: 2018/S 183-414136
Award of contract
1️⃣
Contract Number: 1
Lot Identification Number: 1
Title: Lot 1: B2B Travel Trade General Sales Agency – Mainland China
Date of conclusion of the contract: 2019-04-01 📅
Information about tenders
Number of tenders received: 5
Number of tenders received from SMEs: 5
Number of tenders received from tenderers from other EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 5
Number of tenders received by electronic means: 5
Name and address of the contractor
Name: East West Marketing
Postal address:
“Room 1513, Xinhua Science and Technology Mansion, No 8 Tuo Fang Ying South Road, Chaoyang District”
Postal town: Beijing
Postal code: 100016
Country: China 🇨🇳
Region: Éire/Ireland🏙️
URL: https://www.eastwestmarketing.cn/🌏
The contractor is an SME ✅ Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot: EUR 533 000 💰
2️⃣
Lot Identification Number: 2
Title: Lot 2: Digital Marketing Agency Services – Mainland China and Hong Kong
Name and address of the contractor
Postal code: 1000116
Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot: EUR 533 000 💰
3️⃣
Lot Identification Number: 3
Title: Lot 3: Public Relations/Publicity – Mainland China
Name and address of the contractor
Postal address:
“Room 1513, Xinhua Science and Technology Mansion, No 8 Tuo Fang Ying South Road, Chaoyang District, Beijing” Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot: EUR 317 000 💰
4️⃣
Lot Identification Number: 4
Title: Lot 4: General Sales Agency – Hong Kong
Information about tenders
Number of tenders received: 3
Number of tenders received from SMEs: 3
Number of tenders received from tenderers from non-EU Member States: 3
Number of tenders received by electronic means: 3
Name and address of the contractor
Name: Pacific Aviation Marketing Ltd
Postal address: Room 5203, Island Place Tower, 510 King's Road
Postal town: North Point
Country: Hong Kong SAR China 🇭🇰
URL: http://www.pam.com.hk🌏 Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot: EUR 417 000 💰
Complementary information Additional information
“This tender competition is now closed to applications.following a restricted tender competition and full evaluation against the stated criteria, contracts...”
This tender competition is now closed to applications.following a restricted tender competition and full evaluation against the stated criteria, contracts have been awarded to the highest scoring bidder for each lot.
Show more
Source: OJS 2019/S 099-240475 (2019-05-21)