Establishment of a framework to provide a comprehensive facilities management service, on both a planned and reactive basis, to the Digital Hub Development Agency's (DHDA) premises in Dublin 8

The Digital Hub Development Agency

A single party framework will be established to provide a comprehensive facilities management service, on both a planned and reactive basis, to the Digital Hub Development Agency's (DHDA) premises at the Digital Hub Campus, Dublin 8 for a period of up to seven (7) years duration.
The framework will include both scheduled services and call out cover in the event of system failures/urgent requirements. Critical events or equipment failure will demand a four (4) hour maximum response time. It will be an essential requirement of the framework that the appointed framework operator will provide call out cover and repairs within a 24-hour period in the event of a fault. It is an essential requirement that the framework operator will fully comply with all statutory requirements (including but not limited to Health and Safety) in the delivery of the services required under the framework (e.g. equipment maintenance).

Deadline

The time limit for receipt of tenders was 2017-07-24. The procurement was published on 2017-06-23.

Suppliers

The following suppliers are mentioned in award decisions or other procurement documents:

• CBRE

Who?

• The Digital Hub Development Agency

What?

Where?

• Dublin

Procurement history

Date	Document
2017-06-23	Contract notice
2023-01-04	Contract award notice

Contract notice (2017-06-23)
Object
Scope of the procurement
Title: Facilities management services
Short description:

A single party framework will be established to provide a comprehensive facilities management service, on both a planned and reactive basis, to the Digital Hub Development Agency's (DHDA) premises at the Digital Hub Campus, Dublin 8 for a period of up to seven (7) years duration. The framework will include both scheduled services and call out cover in the event of system failures/urgent requirements. Critical events or equipment failure will demand a four (4) hour maximum response time. It will be an essential requirement of the framework that the appointed framework operator will provide call out cover and repairs within a 24-hour period in the event of a fault. It is an essential requirement that the framework operator will fully comply with all statutory requirements (including but not limited to Health and Safety) in the delivery of the services required under the framework (e.g. equipment maintenance).

Notice metadata
Original language: English 🗣️
Document type: Contract notice
Nature of contract: Services
Regulation: European Union, with participation of GPA countries
Common procurement vocabulary (CPV)
Code: Facilities management services 📦
Additional CPV: Repair and maintenance services of security equipment 📦
Place of performance
NUTS region: Dublin 🏙️

Procedure
Procedure type: Restricted procedure
Type of bid: Submission for all lots
Award criteria
The most economic tender

Contracting authority
Identity
Country: Ireland 🇮🇪
Awarding authority type: Body governed by public law
Awarding authority name: The Digital Hub Development Agency
Postal address: Digital Exchange, Crane Street, The Digital Hub
Postal code: D08 HKR9
Postal town: Dublin
Contact
Internet address: https://www.thedigitalhub.com/ 🌏
E-mail: procurement@thedigitalhub.com 📧
URL for documents: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=114554&B=ETENDERS_SIMPLE 🌏

Reference
Dates
Date dispatched: 2017-06-23 📅
Submission deadline: 2017-07-24 📅
Publication date: 2017-06-27 📅
Identifiers
Notice number: 2017/S 120-242955
OJ-S issue: 120
Additional information

Please refer to the qualification questionnaire available to download from www.etenders.gov.ie using RFT ID 120046.

Object
Scope of the procurement
Short description:

The framework will include both scheduled services and call out cover in the event of system failures/urgent requirements. Critical events or equipment failure will demand a four (4) hour maximum response time. It will be an essential requirement of the framework that the appointed framework operator will provide call out cover and repairs within a 24-hour period in the event of a fault. It is an essential requirement that the framework operator will fully comply with all statutory requirements (including but not limited to Health and Safety) in the delivery of the services required under the framework (e.g. equipment maintenance).

Estimated total value: 9 000 000 EUR 💰
Short description:

A single party framework will be established to provide a comprehensive facilities management service, on both a planned and reactive basis, to the DHDA's premises at the Digital Hub Campus, Dublin 8 for a period of up to seven (7) years duration.

The framework operator will be required to maintain comprehensive records of all activities carried out to maintain the facilities and to employ computer aided FM systems including help desk facility in the provision of the service.

It is envisaged that the number of managed buildings may increase in number over the next few years in line with the DHDA campus development strategy.

It is a requirement for the successful tenderer to ensure that unoccupied buildings on the Digital Hub campus are secure and there has been no unauthorised entry.

Additionally, the Authority envisages that occupants of Authority properties may wish to avail on their own account of some or all of the services provided by the successful tenderer.

Estimated value excluding VAT: 9 000 000 EUR 💰
Duration: 84 months
Description of renewals:

The framework agreement will be for two (2) years with the option for two extensions for further two (2) years and three (3) years respectively, subject to a maximum of seven (7) years and subject to satisfactory performance, business needs and budgetary constraints.

Additional information:

Please refer to the qualification questionnaire available to download from www.etenders.gov.ie using RFT ID 120046.

Place of performance
Main site or place of performance: Dublin 8.

Procedure
Minimum number of candidates: 5
Objective criteria for choosing the limited number of candidates:

Please refer to the qualification questionnaire available to download from www.etenders.gov.ie using RFT ID 120046.

Justification for the framework agreement:

Due to the establishment by the DHDA of an extensive property portfolio over the next seven (7) years it is desireable that the framework agreement covers this extensive change programme for which Facilities Management Services will be required.

Time of receipt of tenders: 12:00
Languages in which tenders or requests to participate may be submitted: English 🗣️
Tender validity period: 12 months

Contracting authority
Identity
National registration number: n/a
Contact
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/331 🌏
Documents URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=114554&B=ETENDERS_SIMPLE 🌏

Reference
Additional information

E-Tenders RFT ID: 120046

1) The estimated total value of any purchases pursuant to the framework agreement is in the region of EUR5,000,000 to EUR9,000,000 (ex. VAT) over the lifetime of the agreement. It is emphasised, however, that this figure is provided strictly for indicative purposes only as there is no guaranteed expenditure under the framework agreement.

2) Interested parties must register their interest on the eTenders web site (www.etenders.gov.ie) in order to be included on the mailing list for clarifications. All information relating to attachments, including clarifications and changes, will be published on the Irish Government Procurement Opportunities Portal (www.etenders.gov.ie) only. Registration is free of charge. The Contracting Authority will not accept responsibility for information relayed (or not relayed) via third parties.

3) The numbers invited to tender will be at least five (5) subject to that number qualifying.

4) This is the sole call for competition for this service.

5) The Contracting Authority will not be responsible for any costs, charges or expenses incurred by Applicants or tenderers.

6) Contract award will be subject to the approval of the competent authorities.

7) The framework agreement will be for two (2) years with the option for two extensions for a further two (2) years and three (3) years respectively, subject to a maximum of seven (7) years and subject to satisfactory performance, business needs and budgetary constraints.

For the avoidance of doubt, the period of any contracts awarded under the framework agreement may extend beyond the date of expiry of the agreement.

8) It will be a condition of award that Applicants are tax compliant.

9) If for any reason, it is not possible to establish the framework agreement or award the initial contract to the designated successful tenderer emerging from this competitive process; the Contracting Authority reserves the right to establish the framework with the next highest scoring tenderer on the basis of the terms advertised at any time during the tender validity period. This shall be without prejudice to the right of the Contracting Authority to cancel this competitive process and/or initiate a new contract award procedure at its sole discretion.

10) At its absolute discretion, the Contracting Authority may elect to terminate this procurement process, the framework agreement or any contract awarded under the framework agreement at any time.

11) Please note in relation to all documents, that where reference is made to a particular standard, make, source, process, trademark, type or patent, that this is not to be regarded as a de facto requirement. In all such cases it should be understood that such indications are to be treated strictly and solely for reference purposes only, to which the words ‘or equivalent’ will always be appended.

12) Without prejudice to the principle of equal treatment, the Contracting Authority is not obliged to engage in a clarification process in respect of questionnaires with missing or incomplete information. Therefore, Applicants are advised to ensure that they return fully completed questionnaires in order to avoid the risk of elimination from the competition.

Complementary information
Review body
Name: High Court
Postal town: Dublin
Country: Ireland 🇮🇪
Source: OJS 2017/S 120-242955 (2017-06-23)

Contract award notice (2023-01-04)
Object
Scope of the procurement
Total value of the procurement: 9 000 000 EUR 💰
Notice metadata
Document type: Contract award notice
Place of performance
NUTS region: Dublin 🏙️

Procedure
Type of bid: Not applicable

Contracting authority
Identity
Postal town: Dublin 8

Reference
Dates
Date dispatched: 2023-01-04 📅
Publication date: 2023-01-09 📅
Identifiers
Notice number: 2023/S 006-012617
Refers to notice: 2017/S 120-242955
OJ-S issue: 6
Additional information

Please refer to the qualification questionnaire available to download from www.etenders.gov.ie using RFT ID 120046

Object
Scope of the procurement
Short description:

A single party framework will be established to provide a comprehensive facilities management service, on both a planned and reactive basis, to the DHDA’s premises at the Digital Hub Campus, Dublin 8 for a period of up to seven (7) years duration.

Additional information:

Please refer to the qualification questionnaire available to download from www.etenders.gov.ie using RFT ID 120046

Place of performance
Main site or place of performance: Dublin 8

Procedure
Award criteria
Quality criterion (name): System Administration and Reporting
Quality criterion (weighting): 10%
Quality criterion (name): Methodology for Service Delivery
Quality criterion (weighting): 20%
Quality criterion (name): Service Level Agreement
Overall Technical Merit of the HR Proposed
Quality criterion (weighting): 15%
Quality criterion (name): Health and Safety Methodology
Quality criterion (weighting): 5%
Quality criterion (name): Reliability and Continuity of Supply
Sustainability
Price (weighting): 30%

Award of contract
Date of contract conclusion: 2018-05-31 📅
Name: Cbre
Postal address: 117-119 Lower Baggot St
Postal town: Dublin
Postal code: D2
Country: Ireland 🇮🇪
Dublin 🏙️
Total value of the procurement: 9 000 000 EUR 💰
Information about tenders
Number of tenders received: 4

Contracting authority
Identity
National registration number: N/a

Reference
Additional information

eTenders RFT ID: 120046

1) The estimated total value of any purchases pursuant to the framework agreement is in the region of €5,000,000 to €9,000,000 (ex. VAT) over the lifetime of the agreement. It is emphasised, however, that this figure is provided strictly for indicative purposes only as there is no guaranteed expenditure under the framework agreement.

3) The numbers invited to tender will be at least five (5) subject to that number qualifying.

4) This is the sole call for competition for this service.

5) The Contracting Authority will not be responsible for any costs, charges or expenses incurred by Applicants or tenderers.

6) Contract award will be subject to the approval of the competent authorities.

8) It will be a condition of award that Applicants are tax compliant.

10) At its absolute discretion, the Contracting Authority may elect to terminate this procurement process, the framework agreement or any contract awarded under the framework agreement at any time.

Source: OJS 2023/S 006-012617 (2023-01-04)

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