Driver Theory Testing Service

Road Safety Authority (RSA)

The Authority, which is the agency in Ireland responsible for reducing death and injuries on Irish roads, is seeking a Contractor for the continued delivery of the RSA Driver Theory Test Service. The Theory Test services include the following:
โ€” Computerised testing service for the following theory tests:
โ€” Learner Driver Theory Test, Certificate of Professional Competence certification process, Emergency Services Driving Standard Theory Test and Approved Driving Instructors Theory Test.
โ€” Other Optional Services may also be required to be delivered, including (but not limited to) Hazard Perception Testing, One Stop Shop and Safe2 services.

Deadline

The time limit for receipt of tenders was 2016-07-25. The procurement was published on 2016-06-28.

Suppliers

The following suppliers are mentioned in award decisions or other procurement documents:

Who? What? Where?
Procurement history
Date Document
2016-06-28 Contract notice
2017-05-09 Contract award notice
2025-09-19 Contract award notice
Contract notice (2016-06-28)
Object
Scope of the procurement
Title: Driving-test services
Reference number: ET1603
Short description:
The Authority, which is the agency in Ireland responsible for reducing death and injuries on Irish roads, is seeking a Contractor for the continued delivery of the RSA Driver Theory Test Service. The Theory Test services include the following: โ€” Computerised testing service for the following theory tests: โ€” Learner Driver Theory Test, Certificate of Professional Competence certification process, Emergency Services Driving Standard Theory Test and Approved Driving Instructors Theory Test. โ€” Other Optional Services may also be required to be delivered, including (but not limited to) Hazard Perception Testing, One Stop Shop and Safe2 services.
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Notice metadata
Original language: English ๐Ÿ—ฃ๏ธ
Document type: Contract notice
Nature of contract: Services
Regulation: European Union, with participation of GPA countries
Common procurement vocabulary (CPV)
Code: Driving-test services ๐Ÿ“ฆ
Additional CPV: Driving-test services ๐Ÿ“ฆ
Place of performance
NUTS region: ร‰ire/Ireland ๐Ÿ™๏ธ

Procedure
Procedure type: Open procedure
Type of bid: Submission for all lots
Award criteria
The most economic tender

Contracting authority
Identity
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Awarding authority type: Body governed by public law
Awarding authority name: Road Safety Authority (RSA)
Postal address: Moy Business Park, Dublin Road
Postal town: Ballina
Contact
Internet address: http://www.rsa.ie ๐ŸŒ
E-mail: lhernon@rsa.ie ๐Ÿ“ง
Phone: +353 9625000 ๐Ÿ“ž
Fax: +353 9625252 ๐Ÿ“ 
URL for documents: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=100321&B=ETENDERS_SIMPLE ๐ŸŒ
URL for participation: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=100321&B=ETENDERS_SIMPLE ๐ŸŒ

Reference
Dates
Date dispatched: 2016-06-28 ๐Ÿ“…
Submission deadline: 2016-07-25 ๐Ÿ“…
Publication date: 2016-07-01 ๐Ÿ“…
Identifiers
Notice number: 2016/S 125-223184
Refers to notice: 2015/S 170-309862
OJ-S issue: 125

Object
Scope of the procurement
Short description:
The Authority, which is the agency in Ireland responsible for reducing death and injuries on Irish roads, is seeking a Contractor for the continued delivery of the RSA Driver Theory Test Service. The Theory Test services include the following:
โ€” Computerised testing service for the following theory tests:
โ€” Learner Driver Theory Test, Certificate of Professional Competence certification process, Emergency Services Driving Standard Theory Test and Approved Driving Instructors Theory Test.
โ€” Other Optional Services may also be required to be delivered, including (but not limited to) Hazard Perception Testing, One Stop Shop and Safe2 services.
Estimated total value: 18 000 000 EUR ๐Ÿ’ฐ
Short description:
โ€” The RSA Theory Test Service shall also include the following services:
โ€” Operation, maintenance and staffing of RSA Theory Test Centres,
โ€” Data Protection and Security services,
โ€” Identity Validation,
โ€” Call centre and Customer Services,
โ€” Information Technology services,
โ€” Road Safety Promotion,
โ€” Translation and Assisted support,
โ€” Implementation,
โ€” Reporting, Monitoring and Performance Review, and
โ€” Such Optional Services as may be required.
Estimated value excluding VAT: 18 000 000 EUR ๐Ÿ’ฐ
Duration: 60 months
Description of options:
Option to extend the 5 year contract by 1 year extensions up to a maximum term of 7 years.
Place of performance
Main site or place of performance: Ireland.

Legal, economic, financial and technical information
Conditions for participation
Suitability to pursue the professional activity: Selection criteria as stated in the procurement documents.

Procedure
Time of receipt of tenders: 12:00
Languages in which tenders or requests to participate may be submitted: English ๐Ÿ—ฃ๏ธ
Tender validity period: 6 months
Tender opening date: 2016-07-25 ๐Ÿ“…
Tender opening time: 12:00
Place: Ballina.

Contracting authority
Identity
National registration number: N/a
Contact
Contact point: Lorraine Hernon
Internet address: www.rsa.ie ๐ŸŒ
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/481 ๐ŸŒ
Documents URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=100321&B=ETENDERS_SIMPLE ๐ŸŒ

Reference
Additional information
Estimated timing for further notices: 60 months.

Complementary information
Review body
Name: The High Court of Ireland
Postal address: High Court Central Office, Four Courts, Inns Quay
Postal town: Dublin
Postal code: 7
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Phone: +353 18886000 ๐Ÿ“ž
E-mail: highcourtcentraloffice@courts.ie ๐Ÿ“ง
Fax: +353 18886125 ๐Ÿ“ 
Internet address: http://www.courts.ie ๐ŸŒ
Body responsible for mediation procedures
Same as: Review body
Source: OJS 2016/S 125-223184 (2016-06-28)
Contract award notice (2017-05-09)
Object
Scope of the procurement
Short description:
The RSA has awarded a Contract for the continued delivery of the Driver Theory Test Service which includes: โ€” Computerised testing service for the following theory tests: โ€” Learner Driver Theory Test, Certificate of Professional Competence certification process, Emergency Services Driving Standard Theory Test and Approved Driving Instructors Theory Test. โ€” Other Optional Services may also be required to be delivered, including (but not limited to) Hazard Perception Testing, One Stop Shop and Safe2 services.
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Notice metadata
Document type: Contract award notice

Procedure
Type of bid: Not applicable

Contracting authority
Contact
E-mail: gprendergast@rsa.ie ๐Ÿ“ง

Reference
Dates
Date dispatched: 2017-05-09 ๐Ÿ“…
Publication date: 2017-05-11 ๐Ÿ“…
Identifiers
Notice number: 2017/S 090-177790
Refers to notice: 2016/S 125-223184
OJ-S issue: 90
Additional information
All information related to this Competition is provided in the RFT Documents.

Object
Scope of the procurement
Short description:
The RSA has awarded a Contract for the continued delivery of the Driver Theory Test Service which includes:
The RSA Theory Test Service also includes the following services:
Description of options:
Option to extend the five (5) year contract by one (1) year extensions up to a maximum term of seven (7) years.
Additional information: All information related to this Competition is provided in the RFT Documents.

Procedure
Award criteria
Quality criterion (name): Technical
Quality criterion (weighting): 70.00
Price weighting: 30.00

Award of contract
Date of contract conclusion: 2017-03-14 ๐Ÿ“…

Contracting authority
Contact
Contact point: Geraldine Prendergast
Source: OJS 2017/S 090-177790 (2017-05-09)
Contract award notice (2025-09-19)
Object
Scope of the procurement
Title: Driver Theory Testing Service.
Reference number: ET1603
Short description:
A contract was awarded to Prometric Ireland Limited on 14 March 2017 for the provision of the Driver Theory Testing Service in Ireland ("DTTS"). This contract was due to expire on 17 June 2024. However, as detailed in this Contract Modification Notice, a need has arisen to extend the contract by a period of 30 months in order to facilitate the amalgamation and procurement of the DTTS with other elements of the National Driving Licence Service ("NDLS").
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Type of contract: Services
Products/services: Driving-test services ๐Ÿ“ฆ
Total value of the procurement (excluding VAT): 65 400 000 EUR ๐Ÿ’ฐ
Other restrictions on the place of performance: Anywhere in the given country
Description
Additional products/services: Driving-test services ๐Ÿ“ฆ
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Title
Lot Identification Number: LOT-0000

Procedure
Type of procedure
Legal basis: Directive 2014/24/EU

Award of contract
Lot Identification Number: LOT-0000
Contract Number: 1
Date of conclusion of the contract: 2024-06-14 ๐Ÿ“…
Title: Driver Theory Testing Service
Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot: 19 700 000 EUR ๐Ÿ’ฐ
Tender identifier: DTTS Contract Modification
Identifier of lot or group of lots: LOT-0000
Name and address of the contractor
Name: Prometric Ireland Limited
National registration number: 325746
Postal address: 25/28 North Wall Quay
Postal code: 1
Postal town: Dublin
Region: Dublin ๐Ÿ™๏ธ
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
URL: www.prometric.com ๐ŸŒ

Contracting authority
Name and addresses
Name: Road Safety Authority (RSA)
National registration number: N/A
Postal address: Moyvalley Business Park, Dublin Road
Postal code: Ballina
Postal town: Ballina
Region: Dublin ๐Ÿ™๏ธ
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Contact point: Brendan Walsh - Chief Operations Officer
E-mail: bwalsh@rsa.ie ๐Ÿ“ง
Phone: +353 96 25000 ๐Ÿ“ž
URL: www.rsa.ie ๐ŸŒ

Complementary information
Body responsible for mediation procedures
National registration number: N/A
Region: Dublin ๐Ÿ™๏ธ
URL: http://www.courts.ie ๐ŸŒ
Review body
Same as: Body responsible for mediation procedures

Changes
Other additional information
The need for additional services arises from the fact that there is an ongoing process within the RSA for the amalgamation of the DTTS and elements of the National Driving Licence Service (NDLS) into one contract. The procurement process for this amalgamated contract was due to start in Q1 2020, however, due to the impact of Covid-19 and impact of the multiple licence extensions imposed as measures to combat the pandemic, the work to identify the future service delivery model for the NDLS and DTTS was delayed until Mid-2024. As a result, the DTTS Contract needed to be extended beyond its current term to ensure continuity of services until the procurement process for the amalgamated DTTS/NDLS contract is complete. In addition, a change in contractor would cause both significant inconvenience and substantial duplication of costs for the RSA. In particular, a change in contractor would disrupt continuity of service and would compromise the RSA's ability to carry out the DTTS โ€“ which is a key state service required under legislation.
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Main reason for change: Need for additional works, services or supplies by the original contractor.
New value
Text:
The RSA has modified the existing contract between the RSA and Prometric Ireland Limited under Article 72(1)(b) by extending it for a period of a period of 30 months to 17 December 2026. The value of this modification is โ‚ฌ19,700,000 (ex. VAT) (as specified in 6.2 of this Notice). For clarity: this brings the total estimated value of the contract from its commencement to 17 December 2026 to โ‚ฌ65,400,000 (ex. VAT).
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Source: OJS 2025/S 182-619589 (2025-09-19)