Audio Visual and Interpretative Hardware, Software and related installation & Maintenance Services

Fáilte Ireland-National Tourism Development Authority

Fáilte Ireland is seeking to establish a multi-party framework agreement for the provision of Audio-Visual and Interpretative Systems Hardware, Software and related Installation & Maintenance Services.
There is an initial immediate requirement to provide such services for a new flagship Tourist Information Office (TIO) in Dublin City Centre which will open in September 2014. However, the services procured under this contract will be delivered in phases over the life of the contract as required and may include other Fáilte Ireland properties nationally.
Tenderers, who are admitted to the framework, must have the ability to provide all of the following services:
1. Analyse requirements and design and specify suitable solutions.
2. Supply and Delivery of Audio-Visual and Interpretative Hardware and Software.
3. Installation Services of Audio-Visual and Interpretative solutions.
4. Technical Support, Maintenance, Repair, Break-Fix and Preventative Maintenance Services.
5. 3rd Party Vendor and Supplier Liaison.
6. Project Management of projects delivered under this framework.
7. Documentation for technical and non-technical audiences.
8. End-user training to Fáilte Ireland personnel or their nominated representatives.
This service framework does not include the provision of supply or support and maintenance of server or network infrastructure. It does not include the supply and support of desktops, printers or system administration of such, or the rollout of standard software packages.

Deadline

The time limit for receipt of tenders was 2014-06-16. The procurement was published on 2014-05-21.

Suppliers

The following suppliers are mentioned in award decisions or other procurement documents:

Who? What? Where?
Procurement history
Date Document
2014-05-21 Contract notice
2014-09-15 Contract award notice
Contract notice (2014-05-21)
Object
Scope of the procurement
Title: Computer-related equipment
Notice metadata
Original language: English 🗣️
Document type: Contract notice
Nature of contract: Supplies
Regulation: European Union, with participation of GPA countries
Common procurement vocabulary (CPV)
Code: Computer-related equipment 📦

Procedure
Procedure type: Open procedure
Type of bid: Submission for all lots
Award criteria
The most economic tender

Contracting authority
Identity
Country: Ireland 🇮🇪
Awarding authority type: Body governed by public law
Awarding authority name: Fáilte Ireland-National Tourism Development Authority
Postal address: 88-95 Amiens Street
Postal code: 1
Postal town: Dublin
Contact
Internet address: http://www.failteireland.ie 🌏
E-mail: procurement@failteireland.ie 📧
Phone: +353 18847888 📞

Reference
Dates
Date dispatched: 2014-05-21 📅
Submission deadline: 2014-06-16 📅
Publication date: 2014-05-24 📅
Identifiers
Notice number: 2014/S 100-174312
Refers to notice: 2014/S 27-042459
OJ-S issue: 100
Additional information

“To receive more information about this tender, including any amendments and/or clarifications and to request any clarifications and/or to respond to this...”    Show more

Object
Scope of the procurement
Short description:
“Fáilte Ireland is seeking to establish a multi-party framework agreement for the provision of Audio-Visual and Interpretative Systems Hardware, Software and...”    Show more

“There is an initial immediate requirement to provide such services for a new flagship Tourist Information Office (TIO) in Dublin City Centre which will open...”    Show more
Show more (10)
“Tenderers, who are admitted to the framework, must have the ability to provide all of the following services:”

“1. Analyse requirements and design and specify suitable solutions.”

“2. Supply and Delivery of Audio-Visual and Interpretative Hardware and Software.”

“3. Installation Services of Audio-Visual and Interpretative solutions.”

“4. Technical Support, Maintenance, Repair, Break-Fix and Preventative Maintenance Services.”

“5. 3rd Party Vendor and Supplier Liaison.”

“6. Project Management of projects delivered under this framework.”

“7. Documentation for technical and non-technical audiences.”

“8. End-user training to Fáilte Ireland personnel or their nominated representatives.”

“This service framework does not include the provision of supply or support and maintenance of server or network infrastructure. It does not include the...”    Show more
Reference number: DI/2014/03
Place of performance
Main site or place of performance:
“Ireland.”

Legal, economic, financial and technical information
Conditions for participation
Suitability to pursue the professional activity:
“Invitation to Tender (ITT is available for downloading with this notice from the Irish Governments' Procurement website www.etenders.gov.ie”
Economic and financial standing:
“Invitation to Tender (ITT is available for downloading with this notice from the Irish Governments' Procurement website www.etenders.gov.ie”
Technical and professional ability:
“Invitation to Tender (ITT is available for downloading with this notice from the Irish Governments' Procurement website www.etenders.gov.ie”
Contract execution
Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:
“To be agreed with the successful tenderer.”
Legal form to be taken by the group of economic operators to whom the contract is to be awarded:
“Single legal Entity/Entities.”

Procedure
Number of operators of the framework agreement: 5
Duration of the framework agreement in years: 4
Tender opening date: 2014-06-16 📅
Languages
Language: English 🗣️

Contracting authority
Contact
Contact point: Procurement Unit

Reference
Dates
Publication date: 2014-02-07 📅
Identifiers
Reference number attributed by the contracting authority: DI/2014/03
Notice number in the OJ S: 2014/S 27-042459

Complementary information
Review body
Name: The High Court
Postal address: Chief Registrar, The Four Courts
Postal town: Dublin
Postal code: 7
Country: Ireland 🇮🇪
E-mail: info@courts.ie 📧
Internet address: http://www.courts.ie 🌏
Information about review deadlines:
“The contracting authority will not conclude this framework agreement to which a standstill period applies in accordance with Irish Statutory Instrument SI...”    Show more
Source: OJS 2014/S 100-174312 (2014-05-21)
Contract award notice (2014-09-15)
Object
Notice metadata
Document type: Contract award notice

Procedure
Type of bid: Not applicable

Contracting authority
Identity
Awarding authority type: Ministry or any other national or federal authority

Reference
Dates
Date dispatched: 2014-09-15 📅
Publication date: 2014-09-19 📅
Identifiers
Notice number: 2014/S 180-317533
Refers to notice: 2014/S 100-174312
OJ-S issue: 180
Additional information

“Please note that this is a Contract Award Notice.”

Procedure
Award criteria
Criterion: 1. Service Requirements (30)
2. Technical Resources (15)
3. Account/Service Management (5)
4. Ultimate Cost (50)

Award of contract

1️⃣
Date of contract conclusion: 2014-08-01 📅
Name: Eurotek Ireland Ltd
Postal address: Sandyford Industrial Estate, Co Dublin
Postal town: Dublin
Country: Ireland 🇮🇪

2️⃣
Name: Rockbrook Engineering Ltd
Postal address: Grangecastle
Postal code: 22

3️⃣
Name: Image Supply Systems
Postal address: Camden Row
Postal code: 8

4️⃣
Name: Meritec Presentation Products Limited
Postal address: Kilcoole
Postal town: Wicklow
Information about tenders
Number of tenders received: 7
Source: OJS 2014/S 180-317533 (2014-09-15)