Electric Ireland currently receives and processes in excess of 8 500 000 over the counter customer payments on an annual basis. Electric Ireland is inviting expressions of interest from Third Party Agencies who have the capability to provide cost effective bill payment services and/or token card service and/or Pay As You Go vend service.
Deadline
The time limit for receipt of tenders was 2013-04-08.
The procurement was published on 2013-03-05.
Contract notice (2013-03-05) Object Scope of the procurement
Title: Collection agency services
Quantity or scope:
“Electric Ireland currently receives and processes in excess of 8 500 000 over the counter customer transactions on an annual basis. These transactions...”
Quantity or scope
Electric Ireland currently receives and processes in excess of 8 500 000 over the counter customer transactions on an annual basis. These transactions include both general bill payments, token card sales and Pay as You Go Vends. Customers availing of our over the counter bill payment channel can currently pay using cash, cheque, debit card, using a giro attached to their bill or a payment card which has a scanable barcode. We have approximately 19 000 prepayment customers who purchase tokens using a payment card similiar to that used for bill payment and 12 000 pre payment customers who purchase Pay as You Go vends.
Show more Notice metadata
Original language: English 🗣️
Document type: Contract notice
Nature of contract: Services
Regulation: European Union, with participation of GPA countries
Common procurement vocabulary (CPV)
Code: Collection agency services📦
Procedure
Procedure type: Negotiated procedure
Type of bid: Submission for one or more lots
Award criteria
The most economic tender
Contracting authority Identity
Country: Ireland 🇮🇪
Awarding authority type: Utilities entity
Awarding authority name: Electricity Supply Board
Postal address: 27 Lower Fitzwilliam Street
Postal code: 2
Postal town: Dublin
Contact
Internet address: http://www.esb.ie🌏
E-mail: ssprocurement@esb.ie📧
Phone: +353 17027962📞
Fax: +353 16384797 📠
“Contract duration will be 3 years with with an option of extending the framework agreement for an additional two years by mutual agreement.”
Source: OJS 2013/S 048-078449 (2013-03-05)