NUIG/CON256/13 - Collection of Aged Debt and Related Services
National University of Ireland, Galway (NUI Galway)
NUI Galway are seeking responses to a single supplier framework tender for the provision of billing and aged debt collection services. NUI Galway are reviewing the approach it takes to fees collection and the administration process around fees collection. It is seeking proposals from interested parties to join a single supplier framework to offer these services. The full scope of requirements are detailed in the Invitation to Tender document.
DeadlineThe time limit for receipt of tenders was 2013-07-19. The procurement was published on 2013-05-27.
SuppliersThe following suppliers are mentioned in award decisions or other procurement documents:
- โข South Western
- โข รire/Ireland โบ Ireland
Procurement history
| Date | Document |
|---|---|
| 2013-05-27 | Contract notice |
| 2014-04-04 | Contract award notice |
Contract notice (2013-05-27)
Object
Scope of the procurement
Title: Collection agency services
Quantity or scope: As detailed in the Invitation to Tender document.
Total value of the procurement: 800 000 ๐ฐ
Notice metadata
Original language: English ๐ฃ๏ธ
Document type: Contract notice
Nature of contract: Services
Regulation: European Union
Common procurement vocabulary (CPV)
Code: Collection agency services ๐ฆ
Procedure
Procedure type: Open procedure
Type of bid: Submission for all lots
Award criteria
The most economic tender
Contracting authority
Identity
Country: Ireland ๐ฎ๐ช
Awarding authority type: Body governed by public law
Awarding authority name: National University of Ireland, Galway (NUI Galway)
Postal address: University Road
Postal town: Galway
Contact
E-mail: tenders@nuigalway.ie ๐ง
Phone: +353 91493970 ๐
Reference
Dates
Date dispatched: 2013-05-27 ๐
Submission deadline: 2013-07-19 ๐
Publication date: 2013-05-30 ๐
Identifiers
Notice number: 2013/S 103-176664
OJ-S issue: 103
Additional information
Object
Scope of the procurement
Short description:
Place of performance
Main site or place of performance: Galway.
Legal, economic, financial and technical information
Conditions for participation
Suitability to pursue the professional activity: As detailed in the Invitation to Tender document.
Economic and financial standing: As detailed in the Invitation to Tender document.
Technical and professional ability: As detailed in the Invitation to Tender document.
Contract execution
Legal form to be taken by the group of economic operators to whom the contract is to be awarded: As detailed in the Invitation to Tender document.
Procedure
Duration of the framework agreement in years: 4
Tender opening date: 2013-07-19 ๐
Contracting authority
Contact
Contact point: Ms. Tara Ryan
NUIG Procurement and Contracts
Reference
Additional information
Complementary information
Review body
Name: The High Court
Postal address: The Quays
Postal town: Dublin
Country: Ireland ๐ฎ๐ช
Source: OJS 2013/S 103-176664 (2013-05-27)
Object
Scope of the procurement
Title: Collection agency services
Quantity or scope: As detailed in the Invitation to Tender document.
Total value of the procurement: 800 000 ๐ฐ
Notice metadata
Original language: English ๐ฃ๏ธ
Document type: Contract notice
Nature of contract: Services
Regulation: European Union
Common procurement vocabulary (CPV)
Code: Collection agency services ๐ฆ
Procedure
Procedure type: Open procedure
Type of bid: Submission for all lots
Award criteria
The most economic tender
Contracting authority
Identity
Country: Ireland ๐ฎ๐ช
Awarding authority type: Body governed by public law
Awarding authority name: National University of Ireland, Galway (NUI Galway)
Postal address: University Road
Postal town: Galway
Contact
E-mail: tenders@nuigalway.ie ๐ง
Phone: +353 91493970 ๐
Reference
Dates
Date dispatched: 2013-05-27 ๐
Submission deadline: 2013-07-19 ๐
Publication date: 2013-05-30 ๐
Identifiers
Notice number: 2013/S 103-176664
OJ-S issue: 103
Additional information
โ NUIG/CON256/13 Collection of Aged Debt and Related Services information and documentation is available to download on the etenders website: www.etenders.gov.ie. On the relevant web page, please record your interest and follow site instructions to access tender documentation. If you have not already registered, you will be required to do so before accessing tender documentation. Registration is free of charge.
โ NUI Galway will not accept responsibility for information relayed (or not relayed) via third parties. If the documentation is in any way altered or edited, the subsequent submission may be deemed inadmissible.
โ Please use reference no. NUIG/CON256/13 on all correspondence relating to this tender.
โ Closing date for receipt of queries is 10.00 hrs (local) on Friday, 14th June 2013.
โ Closing date for receipt of tender submissions is 12.00 hrs (local) on Friday, 19th July 2013.
โ Should there be any changes to the proposed funding, the contracting authority reserves the right not to continue with the proposed purchase, or to alter requirements in line with the availability of funding.
โ NUI Galway will not reimburse any costs incurred in either completing the application, attending interview or preparation of tender submissions.
โ This is the sole call for competition for this contract.
โ It will be a condition of establishment of the agreement that tenderers and all sub-contractors produce a valid Tax Clearance Certificate from the Irish Revenue Commissioners as part of their application for participation in the competition
โ if, for any reason, it is not possible to admit to the framework agreement the successful tenderer invited following the conclusion of this competitive process, the contracting authority reserves the right to invite the next highest scoring tenderer to join the framework agreement as appropriate
โ at its absolute discretion, the contracting authority may elect to terminate this procurement process, the framework agreement or any contract awarded under the framework agreement at any time
โ without prejudice to the principle of equal treatment, the contracting authority is not obliged to engage in a clarification process in respect of tenders with missing or incomplete information. Therefore, tenderers are advised to ensure that they return fully completed tender documents in order to avoid risk of elimination from the competition
โ The lowest or indeed any tender need not necessarily be accepted.
โ Due to resourcing constraints, NUI Galway will not be offering individual debriefing meetings to unsuccessful bidders.
Lodging of Appeals: The contracting authority will not conclude this framework agreement, to which a standstill period applies in accordance with Irish Statutory Instrument SI 130 of 2010, until after the delivery of the standstill period which commences on the day following the date of notification of concerned candidates and tenderers. The duration of the standstill period will be 14 calendar days where notifications are sent electronically or by fax, or 16 calendar days where these are sent by any other means. The Statutory Instrument above provides that review procedures are available in the High Court to a person who has or has had an interest in obtaining the framework agreement (including the reviewable public contract) and alleges that he or she has been harmed or is at risk of being harmed by an infringement of the law in relation to that framework agreement and reviewable public contract.
To receive more information about this tender, including any amendments and/or clarifications and to request any clarifications and/or to respond to this tender, you must register your interest to this tender on the following site: https://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=66359&B=ETENDERS_SIMPLE
Show more
Object
Scope of the procurement
Short description:
NUI Galway are seeking responses to a single supplier framework tender for the provision of billing and aged debt collection services. NUI Galway are reviewing the approach it takes to fees collection and the administration process around fees collection. It is seeking proposals from interested parties to join a single supplier framework to offer these services. The full scope of requirements are detailed in the Invitation to Tender document.
Show more
Main site or place of performance: Galway.
Legal, economic, financial and technical information
Conditions for participation
Suitability to pursue the professional activity: As detailed in the Invitation to Tender document.
Economic and financial standing: As detailed in the Invitation to Tender document.
Technical and professional ability: As detailed in the Invitation to Tender document.
Contract execution
Legal form to be taken by the group of economic operators to whom the contract is to be awarded: As detailed in the Invitation to Tender document.
Procedure
Duration of the framework agreement in years: 4
Tender opening date: 2013-07-19 ๐
Contracting authority
Contact
Contact point: Ms. Tara Ryan
NUIG Procurement and Contracts
Reference
Additional information
โ NUIG/CON256/13 Collection of Aged Debt and Related Services information and documentation is available to download on the etenders website: www.etenders.gov.ie. On the relevant web page, please record your interest and follow site instructions to access tender documentation. If you have not already registered, you will be required to do so before accessing tender documentation. Registration is free of charge.
Show more
โ NUI Galway will not accept responsibility for information relayed (or not relayed) via third parties. If the documentation is in any way altered or edited, the subsequent submission may be deemed inadmissible.
โ Please use reference no. NUIG/CON256/13 on all correspondence relating to this tender.
โ Closing date for receipt of queries is 10.00 hrs (local) on Friday, 14th June 2013.
โ Closing date for receipt of tender submissions is 12.00 hrs (local) on Friday, 19th July 2013.
โ Should there be any changes to the proposed funding, the contracting authority reserves the right not to continue with the proposed purchase, or to alter requirements in line with the availability of funding.
โ NUI Galway will not reimburse any costs incurred in either completing the application, attending interview or preparation of tender submissions.
โ This is the sole call for competition for this contract.
โ It will be a condition of establishment of the agreement that tenderers and all sub-contractors produce a valid Tax Clearance Certificate from the Irish Revenue Commissioners as part of their application for participation in the competition
โ if, for any reason, it is not possible to admit to the framework agreement the successful tenderer invited following the conclusion of this competitive process, the contracting authority reserves the right to invite the next highest scoring tenderer to join the framework agreement as appropriate
Show more
โ at its absolute discretion, the contracting authority may elect to terminate this procurement process, the framework agreement or any contract awarded under the framework agreement at any time
โ without prejudice to the principle of equal treatment, the contracting authority is not obliged to engage in a clarification process in respect of tenders with missing or incomplete information. Therefore, tenderers are advised to ensure that they return fully completed tender documents in order to avoid risk of elimination from the competition
Show more
โ The lowest or indeed any tender need not necessarily be accepted.
โ Due to resourcing constraints, NUI Galway will not be offering individual debriefing meetings to unsuccessful bidders.
Lodging of Appeals: The contracting authority will not conclude this framework agreement, to which a standstill period applies in accordance with Irish Statutory Instrument SI 130 of 2010, until after the delivery of the standstill period which commences on the day following the date of notification of concerned candidates and tenderers. The duration of the standstill period will be 14 calendar days where notifications are sent electronically or by fax, or 16 calendar days where these are sent by any other means. The Statutory Instrument above provides that review procedures are available in the High Court to a person who has or has had an interest in obtaining the framework agreement (including the reviewable public contract) and alleges that he or she has been harmed or is at risk of being harmed by an infringement of the law in relation to that framework agreement and reviewable public contract.
Show more
To receive more information about this tender, including any amendments and/or clarifications and to request any clarifications and/or to respond to this tender, you must register your interest to this tender on the following site: https://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=66359&B=ETENDERS_SIMPLE
Show more
Complementary information
Review body
Name: The High Court
Postal address: The Quays
Postal town: Dublin
Country: Ireland ๐ฎ๐ช
Source: OJS 2013/S 103-176664 (2013-05-27)
Contract award notice (2014-04-04)
Object
Notice metadata
Document type: Contract award notice
Procedure
Type of bid: Not applicable
Reference
Dates
Date dispatched: 2014-04-04 ๐
Publication date: 2014-04-09 ๐
Identifiers
Notice number: 2014/S 070-121128
Refers to notice: 2013/S 103-176664
OJ-S issue: 70
Object
Scope of the procurement
Reference number: NUIG/CON256/13
Procedure
Award criteria
Criterion: 1. Cost of Service Provision (80)
2. Previous relevant experience (40)
3. Proposed Methodology (20)
4. Proposed Transition approach (20)
5. Cultural fit to NUIG (20)
6. Resource Profile (10)
7. References (10)
8. Organisation Reputation (5)
9. Proposed approach to Account Management (5)
10. Quality Management (5)
Award of contract
Date of contract conclusion: 2014-03-18 ๐
Name: South Western
Postal address: West Cork Technology and Business Park, Clonakilty
Postal town: Cork
Country: Ireland ๐ฎ๐ช
Information about tenders
Number of tenders received: 6
Source: OJS 2014/S 070-121128 (2014-04-04)
Object
Notice metadata
Document type: Contract award notice
Procedure
Type of bid: Not applicable
Reference
Dates
Date dispatched: 2014-04-04 ๐
Publication date: 2014-04-09 ๐
Identifiers
Notice number: 2014/S 070-121128
Refers to notice: 2013/S 103-176664
OJ-S issue: 70
Object
Scope of the procurement
Reference number: NUIG/CON256/13
Procedure
Award criteria
Criterion: 1. Cost of Service Provision (80)
2. Previous relevant experience (40)
3. Proposed Methodology (20)
4. Proposed Transition approach (20)
5. Cultural fit to NUIG (20)
6. Resource Profile (10)
7. References (10)
8. Organisation Reputation (5)
9. Proposed approach to Account Management (5)
10. Quality Management (5)
Award of contract
Date of contract conclusion: 2014-03-18 ๐
Name: South Western
Postal address: West Cork Technology and Business Park, Clonakilty
Postal town: Cork
Country: Ireland ๐ฎ๐ช
Information about tenders
Number of tenders received: 6
Source: OJS 2014/S 070-121128 (2014-04-04)
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