13/068 โ€“ Provision of Merchant Services for Debit and Credit Card Transactions

Bord Gais Eireann

The expected scope of services is the Provision of Payment Providers and Merchant Services for Debit and Credit Card Transactions which will involve real time processing debit/credit payments within Irish Water outsourced call centre and also online payments via the Irish Water website (the "Services"). This contract will be in two (2) Lots:
Lot 1: Payment Provider Services
Lot 2: Acquiring Merchant Bank services
The Framework Agreement will be established for a term of five (5) years with an option to extend annually for a period of up to two (2) years at the sole discretion of Bord Gรกis ร‰ireann.

Deadline

The time limit for receipt of tenders was 2013-09-06. The procurement was published on 2013-08-02.

Who? What? Where?
Procurement history
Date Document
2013-08-02 Contract notice
Contract notice (2013-08-02)
Object
Scope of the procurement
Title: Financial transaction processing and clearing-house services
Quantity or scope: Please refer to Section II.1.5).
Notice metadata
Original language: English ๐Ÿ—ฃ๏ธ
Document type: Contract notice
Nature of contract: Services
Regulation: European Union, with participation of GPA countries
Common procurement vocabulary (CPV)
Code: Financial transaction processing and clearing-house services ๐Ÿ“ฆ

Procedure
Procedure type: Negotiated procedure
Type of bid: Submission for one or more lots
Award criteria
The most economic tender

Contracting authority
Identity
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Awarding authority type: Utilities entity
Awarding authority name: Bord Gรกis ร‰ireann
Postal address: Gasworks Road
Postal town: Cork
Contact
Internet address: http://www.bordgais.ie ๐ŸŒ
E-mail: cwhite@bge.ie ๐Ÿ“ง
Phone: +353 214534434 ๐Ÿ“ž

Reference
Dates
Date dispatched: 2013-08-02 ๐Ÿ“…
Submission deadline: 2013-09-06 ๐Ÿ“…
Publication date: 2013-08-07 ๐Ÿ“…
Identifiers
Notice number: 2013/S 152-265684
OJ-S issue: 152
Additional information
A pre-qualification questionnaire will be issued to all candidates who respond to this notice. Expressions of interest should be addressed in writing and sent via email for the attention of The Procurement Manager to: cwhite@bge.ie. The questionnaire will cover the financial, economic and technical capacity of the candidates. The questionnaire must be completed and returned to the address in I.1) above not later than 17:00 Friday 6.9.2013. The responses will be used to assist in drawing up a tender list. This process may also include interviews with candidates. The contracting entity will not be responsible for any costs, charges or expenses incurred by candidates or tenderers relating to this contract award procedure.
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Object
Scope of the procurement
Service category: 6
Short description:
The expected scope of services is the Provision of Payment Providers and Merchant Services for Debit and Credit Card Transactions which will involve real time processing debit/credit payments within Irish Water outsourced call centre and also online payments via the Irish Water website (the "Services"). This contract will be in two (2) Lots:
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Lot 1: Payment Provider Services
Lot 2: Acquiring Merchant Bank services
The Framework Agreement will be established for a term of five (5) years with an option to extend annually for a period of up to two (2) years at the sole discretion of Bord Gรกis ร‰ireann.
Lot number: 1
Title of the lot: Payment Provider Services.
Short description:
Payment Provider Services to offer real time authorisation of Debit and Credit card payments services via our call centre, Interactive Voice Recognition (IVR) and online via Irish Water website.
Quantity or scope: Please refer to the Pre-Qualficatiion Questionnaire.
Additional information about the lots:
A pre-qualification questionnaire will be issued to all candidates who respond to this notice. Expressions of interest should be addressed in writing and sent via email for the attention of The Procurement Manager to: cwhite@bge.ie. The questionnaire will cover the financial, economic and technical capacity of the candidates. The questionnaire must be completed and returned to the address in I.1) above not later than 17:00 Friday 6.9.2013. The responses will be used to assist in drawing up a tender list. This process may also include interviews with candidates. The contracting entity will not be responsible for any costs, charges or expenses incurred by candidates or tenderers relating to this contract award procedure.
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Lot number: 2
Title of the lot: Acquiring Merchant Bank services.
Short description: Acquiring Merchant Bank services.
Additional information about the lots:
A pre-qualification questionnaire will be issued to all candidates who respond to this notice. Expressions of interest should be addressed in writing and sent via email for the attention of The Procurement Manager to cwhite@bge.ie. The questionnaire will cover the financial, economic and technical capacity of the candidates. The questionnaire must be completed and returned to the address in I.1) above not later than 17:00 Friday 6.9.2013. The responses will be used to assist in drawing up a tender list. This process may also include interviews with candidates. The contracting entity will not be responsible for any costs, charges or expenses incurred by candidates or tenderers relating to this contract award procedure.
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Description of options:
The Framework Agreement will be established for a term of five (5) years with an option to extend annually for a period of up to two (2) years at the sole discretion of Bord Gรกis ร‰ireann.
Minimum number of possible renewals: 1
Maximum number of possible renewals: 2
Reference number: 13/068
Place of performance
Main site or place of performance: Ireland.

Legal, economic, financial and technical information
Conditions for participation
Suitability to pursue the professional activity:
If any of the conditions set out in Regulation 53(1) of The European Communities (Award of Public Authorities Contracts) Regulations apply to the applicant, the applicant will be excluded from the competition.
Economic and financial standing:
A full description of candidates' required economic and financial capacity will be set out in the Pre-Qualification Questionnaire.
Technical and professional ability:
A full description of candidates' required technical capacity will be set out in the Pre-Qualification Questionnaire.
Contract execution
Deposits and guarantees required: As per contract documents.
Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them: As per contract documents.
Legal form to be taken by the group of economic operators to whom the contract is to be awarded:
A consortium/joint venture will not be required to convert into a specific legal form in order to submit a Qualification Submission, but may be required to do so prior to award. BGE may:
i. contract with the prime service provider only;
ii. contract with each member of the consortium/joint venture on the basis of joint and several liabilities;
iii. contract with one member of the consortium/joint venture as prime service provider to whom the other members will be sub-contractors; or
iv. at its discretion, require the consortium/joint venture to enter into any other contracting arrangement.
Names and professional qualifications of the staff โœ…

Procedure
Duration of the framework agreement in years: 5
Languages
Language: English ๐Ÿ—ฃ๏ธ
Other languages: Gaelige

Contracting authority
Contact
Contact point: Procurement
The Procurement Manager

Complementary information
Review body
Name: The High Court
Postal address: High Court Central Office, Four Courts, Inns Quay
Postal town: Dublin
Postal code: 1
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
E-mail: highcourtcentraloffice@courts.ie ๐Ÿ“ง
Phone: +353 18886000 ๐Ÿ“ž
Internet address: http://www.courts.ie ๐ŸŒ
Fax: +353 18886125 ๐Ÿ“ 
Information about review deadlines:
Interested parties are referred to Statutory Instrument 131 of 2010, European Communities (Award of Contracts by Utility Undertaking) (Review Procedures) Regulations 2010 (and in particular Regulation 7 and 10(2).
Recurrent procurement
2019/2020
Source: OJS 2013/S 152-265684 (2013-08-02)