Provision of Specialist Information and Guides Services in the Irish Aid Information Centre
Department of Foreign Affairs and Trade/An Roinn Gnóthaí Eachtracha agus Trádála
Purpose of the Engagement.
Irish Aid now seeks the services of an external service organisation from August 2012 to February 2014 to:
— Provide services to manage the day-to-day administration of the Irish Aid centre, including ministration of centre bookings, management of exhibitions and events and collating customer feedback,
— Through the use of part-time, information guides, provide a professional, development-focused information service at the Irish Aid Centre. In addition to ensuring coherent messaging regarding the work of Irish Aid and development issues more generally, the guides will play a central role in the delivery of the centre schools programme and other outreach programmes undertaken during the year,
— Provide external technical expertise in the mounting of new and current exhibitions in the Centre on a regular basis, focused in particular on showcasing the work of Irish Aid and others, as deemed relevant, in Africa.
It is expected that the external service will provide a team of guides on a draw-down basis to support the activities as outlined above and the service provider will also appoint.
A coordinator who will oversee all aspects of the assignment. This coordinator must have both substantial management experience and a solid knowledge of development-related issues.
Centre Administration.
The Centre is open to the public six days a week, from 10am to 5pm Monday to Friday and also on Saturday from 10am to 3pm. The service provider will be required to service the reception desk during these opening hours and to facilitate the overall administration of the Centre.
As part of the general functions while servicing the reception desk, the contracted provider will be expected to organise the logistics around all events held in the centre, including:
Management of the bookings service (for NGOs, school tours, other groups etc.) for visits to and use of the centre – see also further detail below.
Set-up of the Centre for visits/use by specific groups and oversight of that use during booked events;
— to ensure that guides are fully trained to facilitate the efficient hosting of events in the Centre and can make full and proper use of all technological equipment and facilities,
— to gather, collate and report statistical data and client feedback on the use of the Centre as a venue.
Note: To register your interest in this notice and obtain any additional information please visit the eTenders Web Site at http://www.etenders.gov.ie/Search/Search_Switch.aspx?ID=443592.
The time limit for receipt of tenders was 2012-07-19. The procurement was published on 2012-06-07.
Who? What? Where?| Date | Document |
|---|---|
| 2012-06-07 | Contract notice |
Object
Scope of the procurement
Title: foreign economic-aid-related services
Quantity or scope:
“Please see documents attached to the tender notice for details.306 000”
Total value of the procurement: 306 000 💰
Notice metadata
Original language: English 🗣️
Document type: Contract notice
Nature of contract: Services
Regulation: European Union, with participation of GPA countries
Common procurement vocabulary (CPV)
Code: Foreign economic-aid-related services 📦
Procedure
Procedure type: Open procedure
Type of bid: Submission for all lots
Award criteria
The most economic tender
Contracting authority
Identity
Country: Ireland 🇮🇪
Awarding authority type: Ministry or any other national or federal authority
Awarding authority name: Department of Foreign Affairs and Trade/An Roinn Gnóthaí Eachtracha agus Trádála
Postal address: Development Cooperation Division, Irish Aid, Riverstone House, 23-27 Henry Street
Postal town: Limerick
Contact
Internet address: http://www.dfa.ie 🌏
E-mail: consultant.tenders@dfa.ie 📧
Phone: +353 61774002 📞
Fax: +353 61774184 📠
Reference
Dates
Date dispatched: 2012-06-07 📅
Submission deadline: 2012-07-19 📅
Publication date: 2012-06-12 📅
Identifiers
Notice number: 2012/S 110-183004
OJ-S issue: 110
Additional information
“Please see documents attached to the tender notice for details. (ET Ref:443592).”
Object
Scope of the procurement
Short description:
“Purpose of the Engagement.”
“Irish Aid now seeks the services of an external service organisation from August 2012 to February 2014 to:”
Show more (15)
“— Provide services to manage the day-to-day administration of the Irish Aid centre, including ministration of centre bookings, management of exhibitions and...”
“— Through the use of part-time, information guides, provide a professional, development-focused information service at the Irish Aid Centre. In addition to...”
“— Provide external technical expertise in the mounting of new and current exhibitions in the Centre on a regular basis, focused in particular on showcasing...”
“It is expected that the external service will provide a team of guides on a draw-down basis to support the activities as outlined above and the service...”
“A coordinator who will oversee all aspects of the assignment. This coordinator must have both substantial management experience and a solid knowledge of...”
“Centre Administration.”
“The Centre is open to the public six days a week, from 10am to 5pm Monday to Friday and also on Saturday from 10am to 3pm. The service provider will be...”
“As part of the general functions while servicing the reception desk, the contracted provider will be expected to organise the logistics around all events...”
“Management of the bookings service (for NGOs, school tours, other groups etc.) for visits to and use of the centre – see also further detail below.”
“Set-up of the Centre for visits/use by specific groups and oversight of that use during booked events;”
“— to ensure that guides are fully trained to facilitate the efficient hosting of events in the Centre and can make full and proper use of all technological...”
“— to gather, collate and report statistical data and client feedback on the use of the Centre as a venue.”
“Note: To register your interest in this notice and obtain any additional information please visit the eTenders Web Site at...”
“The awarding authority has indicated that it will accept electronic responses to this notice via a 'Tender Submission Postbox' facility. Further details of...”
“Suppliers are advised to allow adequate time for uploading documents and to dispatch the electronic response well in advance of the closing time to avoid...”
Quantity or scope:
“Please see documents attached to the tender notice for details.”
Reference number: 2012
Place of performance
Main site or place of performance:
“Dublin.”
Legal, economic, financial and technical information
Conditions for participation
Suitability to pursue the professional activity:
“Please see documents attached to the tender notice for details.”
Economic and financial standing:
“Please see documents attached to the tender notice for details.”
Minimum level(s) of standards:
“Please see documents attached to the tender notice for details.”
Technical and professional ability:
“Please see documents attached to the tender notice for details.”
Contract execution
Legal form to be taken by the group of economic operators to whom the contract is to be awarded:
“Please see documents attached to the tender notice for details.”
Other particular conditions:
“Please see documents attached to the tender notice for details.”
Names and professional qualifications of the staff ✅
Procedure
Tender validity period: 36 months
Tender opening date: 2012-07-20 📅
Place of opening:
“Limerick.”
Place: Limerick.
Languages
Language: English 🗣️
Contracting authority
Contact
Contact point: Department of Foreign Affairs and Trade
John Histon
Address of the buyer profile: http://www.etenders.gov.ie/search/Search_AuthProfile.aspx?ID=AA01498 🌏
Country: Ireland 🇮🇪
Reference
Identifiers
Reference number attributed by the contracting authority: 2012
Additional information
“Please see documents attached to the tender notice for details.”
“(ET Ref:443592).”
Complementary information
Review body
Name: The Registrar
Postal address: The High Court, Four Courts,
Postal town: Dublin 7
Country: Ireland 🇮🇪
Phone: +353 1886000 📞
Internet address: www.courts.ie 🌏
Information about review deadlines:
“Please consult your legal advisor for this information.”
Service from which information about the review procedure may be obtained
Name: The Registrar
Postal address: Central Office of the High Court Ground Floor (East Wing), Inns Quay,Four Courts,
Postal town: Dublin 7
Phone: +353 1886000 📞
Internet address: www.courts.ie 🌏
Source: OJS 2012/S 110-183004 (2012-06-07)