Provision of Inspection, Registration and Classification Services for the Registered and Listed Sectors of the Tourism Industry

Fáilte Ireland-National Tourism Development Authority

Tenders are now being sought from Service Providers to operate Fáilte Ireland’s National Quality Assurance Framework which will embrace, initially, the statutory role and, shortly afterwards, the listed role (Non-Statutory). This will include assessment, advisory and promotional visits to tourism businesses that are approved, or seeking to be approved, within Fáilte Ireland’s national quality assurance framework.

Deadline

The time limit for receipt of tenders was 2013-01-03. The procurement was published on 2012-12-06.

Suppliers

The following suppliers are mentioned in award decisions or other procurement documents:

Who? What? Where?
Procurement history
Date Document
2012-12-06 Contract notice
2013-09-10 Contract award notice
Contract notice (2012-12-06)
Object
Scope of the procurement
Title: Business and management consultancy and related services
Quantity or scope:
The terms of the present contracts end in May and June, 2013. The term of this contract will be for 3 years, with the possibility of 2 further extensions of a 12 month period each (subject to satisfactory review and budget availability).2 000 0004 000 000
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Notice metadata
Original language: English 🗣️
Document type: Contract notice
Nature of contract: Services
Regulation: European Union, with participation of GPA countries
Common procurement vocabulary (CPV)
Code: Business and management consultancy and related services 📦

Procedure
Procedure type: Open procedure
Type of bid: Submission for all lots
Award criteria
The most economic tender

Contracting authority
Identity
Country: Ireland 🇮🇪
Awarding authority type: Body governed by public law
Awarding authority name: Fáilte Ireland-National Tourism Development Authority
Postal address: 88-95 Amiens Street
Postal town: Dublin 1
Contact
Internet address: http://www.failteireland.ie 🌏
E-mail: procurement@failteireland.ie 📧
Phone: +353 18847888 📞

Reference
Dates
Date dispatched: 2012-12-06 📅
Submission deadline: 2013-01-03 📅
Publication date: 2012-12-11 📅
Identifiers
Notice number: 2012/S 238-392476
Refers to notice: 2012/S 82-134614
OJ-S issue: 238
Additional information
To receive more information about this tender, including any amendments and/or clarifications and to request any clarifications and/or to respond to this tender, you must register your interest to this tender on the following site: https://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=60284&B=ETENDERS_SIMPLE.
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Object
Scope of the procurement
Short description:
Tenders are now being sought from Service Providers to operate Fáilte Ireland’s National Quality Assurance Framework which will embrace, initially, the statutory role and, shortly afterwards, the listed role (Non-Statutory). This will include assessment, advisory and promotional visits to tourism businesses that are approved, or seeking to be approved, within Fáilte Ireland’s national quality assurance framework.
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Quantity or scope:
The terms of the present contracts end in May and June, 2013. The term of this contract will be for 3 years, with the possibility of 2 further extensions of a 12 month period each (subject to satisfactory review and budget availability).
Estimated value excluding VAT: 2 000 000 💰
4 000 000 💰
Duration: 60 months
Reference number: HS/2012/02
Place of performance
Main site or place of performance: Ireland.

Legal, economic, financial and technical information
Conditions for participation
Suitability to pursue the professional activity:
As stated in the Invitation to Tender document available for downloading with this notice from the Irish Governments' Procurement website www.etenders.gov.ie.
Economic and financial standing:
As stated in the Invitation to Tender document available for downloading with this notice from the Irish Governments' Procurement website www.etenders.gov.ie.
Minimum level(s) of standards:
As stated in the Invitation to Tender document available for downloading with this notice from the Irish Governments' Procurement website www.etenders.gov.ie.
Technical and professional ability:
As stated in the Invitation to Tender document available for downloading with this notice from the Irish Governments' Procurement website www.etenders.gov.ie.
Contract execution
Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them: To be agreed with the successful tenderer.
Legal form to be taken by the group of economic operators to whom the contract is to be awarded: Single Legal Entity(ies).
Names and professional qualifications of the staff

Procedure
Tender validity period: 6 months
Tender opening date: 2013-01-03 📅
Languages
Language: English 🗣️

Contracting authority
Contact
Contact point: Procurement Officer
Name: eTenders Website
URL for further information: http://www.etenders.gov.ie 🌏
URL for documents: http://www.etenders.gov.ie 🌏

Reference
Dates
Publication date: 2012-04-27 📅
Identifiers
Reference number attributed by the contracting authority: HS/2012/02
Notice number in the OJ S: 2012/S 82-134614

Complementary information
Review body
Name: High Court
Postal address: Chief Registrar, The Four Courts
Postal town: Dublin 7
Country: Ireland 🇮🇪
Internet address: http://www.courts.ie 🌏
Information about review deadlines:
The contracting authority will not conclude this contract to which a standstill period applies in accordance with Irish Statutory Instrument SI 130 of 2010, until after the expiry of the standstill period which commences on the day following the date of notification of concerned candidates and tenderers. The duration of the standstill period will be 14 calendar days where notifications are sent electronically or by fax and 16 calendar days where these are sent by any other means. The Statutory Instrument mentioned above provides that review procedures are available in the High Court to a person who has or has had an interest in obtaining the contract and alleges that he or she has been harmed or is at risk of being harmed by an infringement of the law in relation to that contract.
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Source: OJS 2012/S 238-392476 (2012-12-06)
Contract award notice (2013-09-10)
Object
Notice metadata
Document type: Contract award notice

Procedure
Type of bid: Not applicable

Contracting authority
Identity
Postal code: 1
Postal town: Dublin
Contact
Phone: +353 18847878 📞

Reference
Dates
Date dispatched: 2013-09-10 📅
Publication date: 2013-09-12 📅
Identifiers
Notice number: 2013/S 177-306015
Refers to notice: 2012/S 238-392476
OJ-S issue: 177
Additional information
Please note that this is a contract award notice.

Object
Place of performance
Main site or place of performance: Ireland

Procedure
Award criteria
Criterion: 1. Competence (15)
2. Capacity (15)
3. Contract Roll-out and on-going management (15)
4. Adminstration (475)
5. Reporting (525)
6. Enterprise resource platform (15)
7. Ultimate Cost (35)
8. Note that the total of the weighting was 10000 - the weighting above is in thousands

Award of contract
Date of contract conclusion: 2013-07-29 📅
Name: SouthWestern Business Process Services Limited
Postal address: Pembroke House, 28-32 Upper Pembroke House
Postal town: Dublin
Postal code: 2
Country: Ireland 🇮🇪
Information about tenders
Number of tenders received: 4

Contracting authority
Contact
Contact point: Procurement Unit

Complementary information
Review body
Postal town: Dublin
Postal code: 7
Information about review deadlines:
The contracting authority will not conclude this contract to which a standstill period applied in accordance with Irish Statutory Instrument SI 130 of 2010, until after the expiry of the standstill period which commences on the day following the date of notification of concerned candidates and tenderers. The duration of the standstill period will be 14 calendar days where notifications are sent electronically or by fax and 16 calendar days where these are sent by any other means. The Statutory Instrument mentioned above provides that review procedures are available in the High Court to a person who has or has had an interest in obtaining the contract and alleges that he or she has been harmed or is at risk of being harmed by an infringement of the law in relation to the contract.
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Source: OJS 2013/S 177-306015 (2013-09-10)