External Consultancy Performance Improvement Scheduled Care

Department of Health

The contract is for External Consultancy for Performance Improvement in Scheduled Care in order to allow the SDU and NTPF to deliver on their mandate with regard to improvements in relation to Scheduled Care and Outpatient Booking in hospitals across Ireland. The four key workstreams relate to: Capacity Planning, Performance Improvement; Booking & Scheduling and Training & Development. The Service Provider will support existing SDU/NTPF staff through the provision of expert technical support in the short-term and will play a key role in the improvement of capacity and skills development along with knowledge transfer to ensure that the change programme is self-sustainable.
NOTE: To register your interest in this notice and obtain any additional information please visit the eTenders Web Site at http://www.etenders.gov.ie/Search/Search_Switch.aspx?ID=365813.

Deadline

The time limit for receipt of tenders was 2012-02-22. The procurement was published on 2012-01-13.

Suppliers

The following suppliers are mentioned in award decisions or other procurement documents:

• Pa Consulting
• The Centre For Diagnostic Management Ltd

Who?

• Department of Health

What?

Where?

• Éire/Ireland

Procurement history

Date	Document
2012-01-13	Contract notice
2012-08-07	Contract award notice

Contract notice (2012-01-13)
Object
Scope of the procurement
Title: health training services
Notice metadata
Original language: English 🗣️
Document type: Contract notice
Nature of contract: Services
Regulation: European Union, with participation of GPA countries
Common procurement vocabulary (CPV)
Code: Health training services 📦

Procedure
Procedure type: Open procedure
Type of bid: Submission for one or more lots
Award criteria
The most economic tender

Contracting authority
Identity
Country: Ireland 🇮🇪
Awarding authority type: Ministry or any other national or federal authority
Awarding authority name: Department of Health
Postal address: Hawkins House, Hawkins Street
Postal town: Dublin 2
Contact
Internet address: http://www.doh.ie 🌏
E-mail: jim_o'sullivan@health.gov.ie 📧
Phone: +353 16354113 📞
Fax: +353 16354001 📠

Reference
Dates
Date dispatched: 2012-01-13 📅
Submission deadline: 2012-02-22 📅
Publication date: 2012-01-18 📅
Identifiers
Notice number: 2012/S 11-017396
Refers to notice: 2011/S 249-406189
OJ-S issue: 11
Additional information
(ET Ref:365813).

Object
Scope of the procurement
Short description:

NOTE: To register your interest in this notice and obtain any additional information please visit the eTenders Web Site at http://www.etenders.gov.ie/Search/Search_Switch.aspx?ID=365813.

Lot number: 1
Title of the lot: Scheduled Care Capacity Planning for Elective Services
Short description:

Development of an approach to capacity planning to facilitate a balanced low-waiting Scheduled Care system (i.e. Inpatient, Outpatient and access to Diagnostics)…

… including:(a) A methodology for hospitals to assess their own capacity;(b) Analysis of process and flow dynamics;(c) Training and Support for hospitals to implement the recommended approach.

… including:

(a) A methodology for hospitals to assess their own capacity;

(b) Analysis of process and flow dynamics;

Quantity or scope: Depends on proposals received.
Lot number: 3
Title of the lot: Booking & Scheduling
Short description:

Provide strategic materials, policy frameworks and implementation examples to support the introduction of booking systems into the Scheduled Care pathway, taking into account the transition required from the present system with both high volume of patients waiting and long waiting times towards a system of short waits.

Lot number: 2
Title of the lot: Performance Improvement
Short description:

(a) Co-ordination and/or participation in visits to hospitals/hospital groups to assess their Scheduled Care treatment…

… system;(b) Evaluate their capacity to improve;(c) Recommend core actions to provide rapid and sustainable performance improvement.

… system;

(b) Evaluate their capacity to improve;

Lot number: 4
Title of the lot: Training & Development
Short description:

Provide generic materials to support hospitals/hospital groups in the implementation of a systematic approach to Scheduled Care performance improvement including those set-out in 2.3.1 to 2.3.3 above and planning/organising workshops and events and be-spoke technical support and assistance to individual hospital sites as required.

Variants will be accepted ✅
Duration: 36 months
Place of performance
Main site or place of performance: Republic of Ireland.

Legal, economic, financial and technical information
Conditions for participation
Suitability to pursue the professional activity:

(1) All candidates will be required to produce a certificate or declaration demonstrating that they have not been convicted of a criminal offence relating to the conduct of their business or profession.

(2) Any candidate found to be guilty of serious misrepresentation in providing any information required, may be declared ineligible and not selected to continue with this procurement process.

(3) All candidates will be required to produce a certificate or declaration demonstrating that they have fulfilled obligations relating to the payment of social security contributions under the law or of the relevant State in which the candidate is established

(4) All candidates will be required to produce a certificate or declaration demonstrating that they have fulfilled obligations relating to the payment of taxes under the law or of the relevant State in which the economic operator is established.

Economic and financial standing:

(1) All candidates will be required to provide evidence of relevant professional risk indemnity insurance.

(2) All candidates will be required to provide a statement, covering the 3 previous financial years including the overall turnover of the candidate and the turnover in respect of the activities which are of a similar type to the subject matter of this notice.

(3) All candidates will be required to provide statements of accounts or extracts from those accounts relating to their business.

Technical and professional ability:

(1) Details of the educational and professional qualifications of their managerial staff; and those of the person(s) who would be responsible for providing the services or carrying out the work or works under the contract;

(2) Samples, descriptions and/or photographs, the authenticity of which must be certified if the contracting authority so requests

(3) A check may be carried out by the contracting authority or by a competent official body of the State in which the candidate is established, to verify the technical capacity of the candidate; and if relevant, on the candidates study and research facilities and quality control measures;

(4) An indication of the proportion of the contract which the services provider intends possibly to subcontract

Contract execution
Names and professional qualifications of the staff ✅

Procedure
Tender validity period: 3 months
Award criteria
Criterion: 1. Experience (40)
2. Comprehensive proposal (20)
3. Capability to deliver (20)
4. Ultimate cost (20)
Languages
Language: English 🗣️

Contracting authority
Identity
Awarding authority name: National Treatment Purchase Fund
Contact
Contact point: Special Delivery Unit
Jim O'Sullivan
Address of the buyer profile: http://www.etenders.gov.ie/search/Search_AuthProfile.aspx?ID=AA01499 🌏
Name: Department of Health
URL for further information: http://www.doh.ie 🌏
Phone: +353 16354000 📞
URL for documents: http://www.doh.ie 🌏
URL for participation: http://www.doh.ie 🌏

Reference
Dates
Publication date: 2011-12-28 📅
Identifiers
Notice number in the OJ S: 2011/S 249-406189

Complementary information
Review body
Name: Tony O'Brien
Postal address: Chief Operating Officer Special Delivery Unit Department of Health Hawkins House Dublin 2
Postal town: Dublin
Postal code: Dublin 3
Country: Ireland 🇮🇪
Source: OJS 2012/S 011-017396 (2012-01-13)

Contract award notice (2012-08-07)
Object
Scope of the procurement
Total value of the procurement: 463 344 💰
Notice metadata
Document type: Contract award notice

Procedure
Type of bid: Not applicable

Reference
Dates
Date dispatched: 2012-08-07 📅
Publication date: 2012-08-10 📅
Identifiers
Notice number: 2012/S 153-255220
Refers to notice: 2012/S 11-017396
OJ-S issue: 153
Additional information
(ET Ref:426932).

Procedure
Award criteria
Criterion: 2. Proposal (20)
3. Capability (20)
4. Cost (20)

Award of contract

1️⃣
Date of contract conclusion: 2012-06-19 📅
Name: Pa Consulting
Postal address: Embassy House, Ballsbridge
Postal town: Dublin 4
Country: Ireland 🇮🇪

2️⃣
Name: The Centre For Diagnostic Management Ltd
Postal address: 27 Kingshayes Road, Aldridge
Postal town: Walsall
Postal code: WS9 8RT
Country: United Kingdom 🇬🇧
Information about tenders
Number of tenders received: 7

Complementary information
Review body
Postal town: Dublin 3
Source: OJS 2012/S 153-255220 (2012-08-07)

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