Survey of holiday visitor attitudes to destinations 2011 - 2013

Fáilte Ireland-National Tourism Development Authority

Fáilte Ireland is the National Tourism Development Authority, established by the Irish Government in May 2003 to guide and promote the evolution of tourism as a leading indigenous component of the Irish economy. To this end, Fáilte Ireland, working in partnership with the tourism industry, provides an extensive range of support services and business solutions designed specifically to develop and sustain Ireland as a high-quality and competitive tourism destination.
Our vision for Irish tourism is that of a dynamic, innovative, sustainable and highly regarded sector offering international and domestic visitors a positive and memorable experience beyond their expectations.
Fáilte Ireland has for many years conducted surveys among overseas holiday visitors designed to identify and measure their attitudes to Ireland as a holiday destination. Key tourism destinations within Ireland have now been identified for development as part of Fáilte Ireland’s strategy 2010 - 2012. It is therefore necessary to not only track the overall attitude of holidaymakers to Ireland but to also measure attitudes of holidaymakers to specific destinations throughout the country. A Destination Scorecard has been developed in order to effectively measure progress in relation to the key destinations and the Survey of Holiday Visitor Attitudes will provide a significant input in respect of consumer based performance measures.
Fáilte Ireland believes that the research should consist of two complementary elements:
— A survey of overseas and domestic holidaymakers conducted at specific tourist locations in each of the 10 key destinations identified,
— A short survey of overseas holidaymakers departing from the main ports and airports in the Republic of Ireland in order to gather national data.
Tendering agencies are free to suggest alternative survey approaches if they believe that they could more effectively meet Fáilte Ireland’s needs.
See Appendix A of the attached RFT document for a detailed list of requirements.
Note: to register your interest in this notice and obtain any additional information please visit the eTenders Web Site at http://www.etenders.gov.ie/Search/Search_Switch.aspx?ID=190792.

Deadline

The time limit for receipt of tenders was 2011-01-31. The procurement was published on 2011-01-07.

Suppliers

The following suppliers are mentioned in award decisions or other procurement documents:

Who? What? Where?
Procurement history
Date Document
2011-01-07 Contract notice
2011-08-30 Contract award notice
Contract notice (2011-01-07)
Object
Scope of the procurement
Title: research services
Quantity or scope:
The Survey of Holiday Visitor Attitudes is proposed as a quantitative survey conducted in ten destinations/locations throughout the Republic of Ireland among overseas and domestic holiday takers who have spent at least an overnight in the destination/location, and an additional survey of departing overseas holiday visitors at the major air and sea ports in the Republic. It is proposed that both surveys be conducted from April to October, inclusive, and that the contract will be awarded for 3 years 2011 – 2013, subject to annual review, organizational requirements and budget availability on both sides. Fáilte Ireland reserves the right to extend this contract for two further 12 month periods, again subject to requirements and budget availability.
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Notice metadata
Original language: English 🗣️
Document type: Contract notice
Nature of contract: Services
Regulation: European Union, with participation of GPA countries
Common procurement vocabulary (CPV)
Code: Research services 📦

Procedure
Procedure type: Open procedure
Type of bid: Submission for all lots
Award criteria
The most economic tender

Contracting authority
Identity
Country: Ireland 🇮🇪
Awarding authority type: Body governed by public law
Postal address: 88-95 Amiens Street
Postal town: Dublin 1
Contact
Internet address: http://www.failteireland.ie 🌏
E-mail: procurement@failteireland.ie 📧
Phone: +353 18847888 📞
Fax: +353 18556821 📠

Reference
Dates
Date dispatched: 2011-01-07 📅
Submission deadline: 2011-01-31 📅
Publication date: 2011-01-11 📅
Identifiers
Notice number: 2011/S 6-008656
Refers to notice: 2010/S 119-180300
OJ-S issue: 6
Additional information
All completed Tenders should be returned in the required format to the address stated on page 5 of the RFT document on or before the Tender Closing Date. Responses received after this date and time will not be evaluated. (ET Ref:190792).

Object
Scope of the procurement
Short description:
Fáilte Ireland is the National Tourism Development Authority, established by the Irish Government in May 2003 to guide and promote the evolution of tourism as a leading indigenous component of the Irish economy. To this end, Fáilte Ireland, working in partnership with the tourism industry, provides an extensive range of support services and business solutions designed specifically to develop and sustain Ireland as a high-quality and competitive tourism destination.
Show more
Our vision for Irish tourism is that of a dynamic, innovative, sustainable and highly regarded sector offering international and domestic visitors a positive and memorable experience beyond their expectations.
Fáilte Ireland has for many years conducted surveys among overseas holiday visitors designed to identify and measure their attitudes to Ireland as a holiday destination. Key tourism destinations within Ireland have now been identified for development as part of Fáilte Ireland’s strategy 2010 - 2012. It is therefore necessary to not only track the overall attitude of holidaymakers to Ireland but to also measure attitudes of holidaymakers to specific destinations throughout the country. A Destination Scorecard has been developed in order to effectively measure progress in relation to the key destinations and the Survey of Holiday Visitor Attitudes will provide a significant input in respect of consumer based performance measures.
Show more
Fáilte Ireland believes that the research should consist of two complementary elements:
— A survey of overseas and domestic holidaymakers conducted at specific tourist locations in each of the 10 key destinations identified,
— A short survey of overseas holidaymakers departing from the main ports and airports in the Republic of Ireland in order to gather national data.
Tendering agencies are free to suggest alternative survey approaches if they believe that they could more effectively meet Fáilte Ireland’s needs.
See Appendix A of the attached RFT document for a detailed list of requirements.
Note: to register your interest in this notice and obtain any additional information please visit the eTenders Web Site at http://www.etenders.gov.ie/Search/Search_Switch.aspx?ID=190792.
Variants will be accepted ✅
Description of options:
Fáilte Ireland reserves the right to extend this contract for 2 further 12 month periods, again subject to requirements and budget availability.
Number of possible renewals: 2
Reference number: RS-2011-01
Place of performance
Main site or place of performance: Ireland.

Legal, economic, financial and technical information
Conditions for participation
Suitability to pursue the professional activity: See declaration for signing in attached RFT document.
Economic and financial standing: See declaration for signing in attached RFT document.
Technical and professional ability: See declaration for signing in attached RFT document.
Contract execution
Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:
Payment on receipt of invoices related to Purchase Orders issued by Fáilte Ireland.
Legal form to be taken by the group of economic operators to whom the contract is to be awarded: Single Legal Entity(ies).
Names and professional qualifications of the staff ✅

Procedure
Tender opening date: 2011-01-31 📅
Place of opening: Fáilte Ireland Offices.
Place: Fáilte Ireland Offices.
Languages
Language: English 🗣️

Contracting authority
Identity
Awarding authority name: Fáilte Ireland-National Tourism Development Authority
Contact
Contact point: Procurement Officer
Address of the buyer profile: http://www.etenders.gov.ie/search/Search_AuthProfile.aspx?ID=AA05025 🌏
Name: eTenders Website
Phone: +353 16177944 📞
E-mail: info@etenders.gov.ie 📧
URL for documents: http://www.etenders.gov.ie 🌏
Name: Fáilte Ireland-National Tourism Development Authority

Reference
Dates
Start date: 2011-03-23 📅
End date: 2013-12-31 📅
Publication date: 2010-06-22 📅
Identifiers
Reference number attributed by the contracting authority: RS-2011-01
Notice number in the OJ S: 2010/S 119-180300
Additional information
All completed Tenders should be returned in the required format to the address stated on page 5 of the RFT document on or before the Tender Closing Date.
Responses received after this date and time will not be evaluated.
(ET Ref:190792).
Source: OJS 2011/S 006-008656 (2011-01-07)
Contract award notice (2011-08-30)
Object
Notice metadata
Document type: Contract award notice

Procedure
Type of bid: Not applicable

Reference
Dates
Date dispatched: 2011-08-30 📅
Publication date: 2011-09-01 📅
Identifiers
Notice number: 2011/S 167-275670
Refers to notice: 2011/S 6-008656
OJ-S issue: 167
Additional information
Please note that this is a contract award notice. (ET Ref:251452).

Object
Scope of the procurement
Estimated value excluding VAT: 499 500 💰
780 600 💰

Procedure
Award criteria
Criterion: 1. Cost of proposal/tender (100)
2. Understanding of the survey requirements (40)
3. Level of innovation brought to the Destination Based Survey (30)
4. Level of innovation brought to the Port Based Exit Survey (20)
5. Commitment to the delivery of results on time and in the required formats (10)

Award of contract
Date of contract conclusion: 2011-03-28 📅
Postal address: Millbank House, Arkle Road, Sandyford
Postal town: Dublin
Postal code: Dublin 18
Country: Ireland 🇮🇪
Information about tenders
Number of tenders received: 4
Source: OJS 2011/S 167-275670 (2011-08-30)
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