Supply, implementation and support of application, resource, environment & user profile optimisation software

Electricity Supply Board

This object of this notice is to seek expressions of interest from suitable candidates for the supply, implementation and support of application optimisation, resource optimisation, environment optimisation and user profile optimisation software for use in ESB’s Citrix/terminal services environment and potentially in the desktop and laptop application environments.
Candidates wishing to express an interest must provide ESB with the information requested in section III.2 below (preferably via email). A selection process will be undertaken by ESB (after the date specified in section IV.3.4 below) in which all expressions of interest received will be reviewed. Tender documents will subsequently be issued to the selected candidates.

Deadline

The time limit for receipt of tenders was 2011-08-15. The procurement was published on 2011-07-14.

Suppliers

The following suppliers are mentioned in award decisions or other procurement documents:

• Maxima Ireland Ltd.

Who?

• Electricity Supply Board

What?

Procurement history

Date	Document
2011-07-14	Contract notice
2012-02-28	Contract award notice

Contract notice (2011-07-14)
Object
Scope of the procurement
Title: operating system enhancement software package
Quantity or scope:

Electricity Supply Board (ESB) wishes to enter into a contract for the supply, implementation and support of application optimisation, resource optimisation, environment optimisation and user profile optimisation software for use in ESB’s Citrix/terminal services environment and potentially in the desktop and laptop application environments.ESB currently delivers applications to 6 000 users through Citrix/terminal services using a fleet of virtual Windows 2003 servers. To date, the maximum concurrent usage of this infrastructure has been 2 700 users. The Windows Operating System currently manages both the applications and the associated user profile information. Application data folder redirection is handled through Active Directory group policies. ESB plans to migrate its Citrix environment to Windows 2008 R2 and to a newer version of Citrix XenApp over the next year.ESB is seeking user environment management software that will.(1) Manage Windows user profile information without reference to the underlying OS whether it is Windows XP, Windows 7, Windows 2003 Terminal Server or windows 2008 RDS;(2) Reduce the volume of profile data stored by capturing only those aspects of users' profiles which are required to be redelivered to users in order to ensure application functionality;(3) Improve the performance, optimise resource allocation, limit CPU usage and reduce the memory footprint of its Citrix based applications;(4) Create efficiencies that will allow ESB to increase the ratio of users to servers thereby facilitating server consolidation;(5) Limit the executables that users may run by checking that they are trusted at execution time;(6) Monitor and enforce 3rd party application usage to enforce license compliance.

Notice metadata
Original language: English 🗣️
Document type: Contract notice
Nature of contract: Supplies
Regulation: European Union, with participation of GPA countries
Common procurement vocabulary (CPV)
Code: Operating system enhancement software package 📦

Procedure
Procedure type: Negotiated procedure
Type of bid: Submission for all lots
Award criteria
The most economic tender

Contracting authority
Identity
Country: Ireland 🇮🇪
Awarding authority type: Utilities entity
Postal address: 27 Lower Fitzwilliam Street, Duiblin 2
Postal town: Dublin
Contact
Internet address: http://www.esb.ie 🌏
E-mail: ssprocurement@esb.ie 📧
Phone: +353 17027390 📞
Fax: +353 16384797 📠

Reference
Dates
Date dispatched: 2011-07-14 📅
Submission deadline: 2011-08-15 📅
Publication date: 2011-07-16 📅
Identifiers
Notice number: 2011/S 135-225173
OJ-S issue: 135

Object
Scope of the procurement
Notice involves: Public_contract
Short description:

Candidates wishing to express an interest must provide ESB with the information requested in section III.2 below (preferably via email). A selection process will be undertaken by ESB (after the date specified in section IV.3.4 below) in which all expressions of interest received will be reviewed. Tender documents will subsequently be issued to the selected candidates.

Quantity or scope:

ESB currently delivers applications to 6 000 users through Citrix/terminal services using a fleet of virtual Windows 2003 servers. To date, the maximum concurrent usage of this infrastructure has been 2 700 users. The Windows Operating System currently manages both the applications and the associated user profile information. Application data folder redirection is handled through Active Directory group policies. ESB plans to migrate its Citrix environment to Windows 2008 R2 and to a newer version of Citrix XenApp over the next year.

ESB is seeking user environment management software that will.

(1) Manage Windows user profile information without reference to the underlying OS whether it is Windows XP, Windows 7, Windows 2003 Terminal Server or windows 2008 RDS;

(2) Reduce the volume of profile data stored by capturing only those aspects of users' profiles which are required to be redelivered to users in order to ensure application functionality;

(3) Improve the performance, optimise resource allocation, limit CPU usage and reduce the memory footprint of its Citrix based applications;

(4) Create efficiencies that will allow ESB to increase the ratio of users to servers thereby facilitating server consolidation;

(5) Limit the executables that users may run by checking that they are trusted at execution time;

(6) Monitor and enforce 3rd party application usage to enforce license compliance.

Description of options: ESB reserves the right to renew the contract for a further period of up 2 years.
Provisional timetable for use of options: 36 months
Number of possible renewals: 1
Time frame for subsequent contracts: 24 months
Duration: 36 months
Reference number: SS/CON/1462
Place of performance
Main site or place of performance: Dublin.

Legal, economic, financial and technical information
Conditions for participation
Suitability to pursue the professional activity:

(1) Candidate's name & address;

(2) Full contact details (phone, fax, email) of the representative handling this expression of interest;

(3) A brief profile of the candidate's organisation (date of establishment, overall structure, number of employees per function/location and principal activities in terms of both services & products);

(4) Details of quality assurance systems and company accreditations

(5) Details of the candidate's health & safety policy (safety statement if available)

Economic and financial standing:

(1) Evidence of overall turnover and profitability for the last 3 years (audited accounts or statement from candidate's auditor)

(2) Evidence of insurances (expected levels to be: employer's liability 13 000 000 EUR and public/products liability 2 500 000 EUR)

Technical and professional ability:

(1) A brief summary of the candidate's experience of supplying/supporting optimisation software including:

(a) Length of time candidate has been in the business of supplying this software

(b) Length of time candidate has been in the business of supporting this software

(2) Details of 3 clients, of similar size/profile to ESB, to whom candidate has supplied & supported their optimisation software. Details should include, but need not be limited to the following:

(a) a brief summary of the engagement

(b) the extent to which the software supplied matches the scope of ESB's requirements

(d) number of users licenced

Please provide clients based in Ireland or UK if possible. Please provide name of client, and name, email address & phone number of reference contact. Unless otherwise stated ESB will assume that contact may be made with these clients without further reference to the candidate.

Contract execution
Deposits and guarantees required: Will be stated in the tender documents.
Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them: Will be stated in the tender documents.
Legal form to be taken by the group of economic operators to whom the contract is to be awarded: Will be stated in the tender documents.

Procedure
Languages
Language: English 🗣️

Contracting authority
Identity
Awarding authority name: Electricity Supply Board
Main activity: Electricity
Contact
Contact point: Brendan Kennedy

Complementary information
Review body
Name: Chief Registrar, The High Court
Postal address: Four Courts, Inns Quay, Dublin 7
Postal town: Dublin
Country: Ireland 🇮🇪
Phone: +353 18886000 📞
Internet address: www.courts.ie 🌏
Service from which information about the review procedure may be obtained
Name: Candidates own legal advisor
Source: OJS 2011/S 135-225173 (2011-07-14)

Contract award notice (2012-02-28)
Object
Notice metadata
Document type: Contract award notice

Procedure
Type of bid: Not applicable

Contracting authority
Identity
Postal address: 27 Lower Fitzwilliam Street, Dublin 2

Reference
Dates
Date dispatched: 2012-02-28 📅
Publication date: 2012-03-01 📅
Identifiers
Notice number: 2012/S 42-068052
Refers to notice: 2011/S 135-225173
OJ-S issue: 42

Contracting authority
Contact
Country: Ireland 🇮🇪
Source: OJS 2012/S 042-068052 (2012-02-28)

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