ESB currently receives and processes in excess of 8 million over the counter customer payments on an annual basis. ESB is inviting expressions of interest from Third Party Agencies who have the capability to provide cost effective bill payment services and/or token meter card services.
Deadline
The time limit for receipt of tenders was 2011-02-11.
The procurement was published on 2011-01-06.
Contract notice (2011-01-06) Object Scope of the procurement
Title: collection agency services
Quantity or scope:
“ESB's supply business, Electric Ireland, currently receives and processes in excess of 8m over the counter customer transactions on an annual basis. These...”
Quantity or scope
ESB's supply business, Electric Ireland, currently receives and processes in excess of 8m over the counter customer transactions on an annual basis. These transactions include both general bill payments and token card sales (for our prepayment customers). Customers availing of our over the counter bill payment channel can currently pay using cash, cheque, laser, credit card and various other payment media using a giro attached to their bill or a credit card sized payment card which has a scanable barcode. We have approximately 25 000 prepayment customers who purchase tokens using a payment card similar to that used for bill payment.Expressions of interest are requested from Third Party Agencies who have the capability to provide cost effective bill payment services and/or token meter card services, primarily focussing on, but not exclusive to the above.Expressions of interest should be sent by email to contact details in Annex A, Section 111 with reference to the OJEU reference number and ESB file reference number.
Show more Notice metadata
Original language: English 🗣️
Document type: Contract notice
Nature of contract: Services
Regulation: European Union, with participation of GPA countries
Common procurement vocabulary (CPV)
Code: Collection agency services📦
Procedure
Procedure type: Negotiated procedure
Type of bid: Submission for one or more lots
Award criteria
The most economic tender
Contracting authority Identity
Country: Ireland 🇮🇪
Awarding authority type: Utilities entity
Postal address: 27 Lower Fitzwilliam Street
Postal town: Dublin 2
Contact
Internet address: http://www.esb.ie🌏
E-mail: ssprocurement@esb.ie📧
Phone: +353 17027365📞