Market Research Services

An Post National Lottery Company

An Post National Lottery Company (The National Lottery) is licensed to operate the National Lottery by the Minister for Finance on the Ministerโ€™s behalf in accordance with the National Lottery Act 1986, with the sole focus on raising money for good causes around Ireland. The National Lottery provide world-class, exciting and engaging lottery games such as Lotto, EuroMillions and Scratch Cards. Since the National Lottery was launched, over 3.6 billion euros has been raised for good causes. This level of funding has made a significant difference to communities, projects and individuals in the areas of Youth, Sports, Recreation, Amenities, Health, Welfare, Arts, Culture, National Heritage and the Irish Language.
The National Lottery has an ongoing requirement for Market Research Services and is seeking to award a contract for such services. The appointed agency will be required to provide market research services across a portfolio of products that the National Lottery provides. These include (but are not limited to) Lotto & Lotto Plus, EuroMillions & Plus, Monday Millions & Plus, Millionaire Raffle, All or Nothing, Scratch Card games, TV Game Shows, Play Online, Beneficiaries, Sponsorships, Corporate and others as required. Market research activities associated with this contract include the following:
1. Monthly Omnibus Survey: surveying a sample representative of the population
2. Tracking Monitors in areas such as Advertising and Corporate Reputation (as required)
3. Focus Groups and Group Discussions (as required)
4. Depth Interviews (as required)
5. Ad-hoc Face to Face Interviews (as required)
6. Research studies to assist in our product development programme and enhancing our existing game portfolio (as required)
7. Retailer & in-store audits & research studies (as required)
8. Online research surveys (as required)
9. Website usability and functionality testing research to assist in the evolution of our website (www.lottery.ie) and Play Online channel (as required)
10. CATI Research services (as required)
11. Analysis of marketing data, business trends and the interpretations of societal dynamics (as required)
12. Proactive advice and consultancy on best practice market research activities
13. Other Research services (as required)
NOTE: To register your interest in this notice and obtain any additional information please visit the eTenders Web Site at http://www.etenders.gov.ie/Search/Search_Switch.aspx?ID=283312.

Deadline

The time limit for receipt of tenders was 2011-09-19. The procurement was published on 2011-08-19.

Who? What? Where?
Procurement history
Date Document
2011-08-19 Contract notice
Contract notice (2011-08-19)
Object
Scope of the procurement
Title: market research services
Notice metadata
Original language: English ๐Ÿ—ฃ๏ธ
Document type: Contract notice
Nature of contract: Services
Regulation: European Union, with participation of GPA countries
Common procurement vocabulary (CPV)
Code: Market research services ๐Ÿ“ฆ

Procedure
Procedure type: Restricted procedure
Type of bid: Submission for all lots
Award criteria
The most economic tender

Contracting authority
Identity
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Awarding authority type: Body governed by public law
Postal address: Abbey Street Lower
Postal code: 1
Postal town: Dublin
Contact
Internet address: http://www.lottery.ie ๐ŸŒ
Phone: +353 18364444 ๐Ÿ“ž
Fax: +353 18366034 ๐Ÿ“ 

Reference
Dates
Date dispatched: 2011-08-19 ๐Ÿ“…
Submission deadline: 2011-09-19 ๐Ÿ“…
Publication date: 2011-08-25 ๐Ÿ“…
Identifiers
Notice number: 2011/S 162-267912
OJ-S issue: 162
Additional information

โ€œThe contracting authority will not be responsible for any costs, charges or expenses incurred by candidates or tenderers. Please note that all information...โ€    Show more

Object
Scope of the procurement
Short description:
โ€œAn Post National Lottery Company (The National Lottery) is licensed to operate the National Lottery by the Minister for Finance on the Ministerโ€™s behalf in...โ€    Show more

โ€œThe National Lottery has an ongoing requirement for Market Research Services and is seeking to award a contract for such services. The appointed agency will...โ€    Show more
Show more (14)
โ€œ1. Monthly Omnibus Survey: surveying a sample representative of the populationโ€

โ€œ2. Tracking Monitors in areas such as Advertising and Corporate Reputation (as required)โ€

โ€œ3. Focus Groups and Group Discussions (as required)โ€

โ€œ4. Depth Interviews (as required)โ€

โ€œ5. Ad-hoc Face to Face Interviews (as required)โ€

โ€œ6. Research studies to assist in our product development programme and enhancing our existing game portfolio (as required)โ€

โ€œ7. Retailer & in-store audits & research studies (as required)โ€

โ€œ8. Online research surveys (as required)โ€

โ€œ9. Website usability and functionality testing research to assist in the evolution of our website (www.lottery.ie) and Play Online channel (as required)โ€

โ€œ10. CATI Research services (as required)โ€

โ€œ11. Analysis of marketing data, business trends and the interpretations of societal dynamics (as required)โ€

โ€œ12. Proactive advice and consultancy on best practice market research activitiesโ€

โ€œ13. Other Research services (as required)โ€

โ€œNOTE: To register your interest in this notice and obtain any additional information please visit the eTenders Web Site at...โ€    Show more
Description of options:
โ€œPlease note all contractual arrangements will be subject to the Lottery Licence. The present licence expires on 31.12.2011. The contract is proposed for...โ€    Show more
Place of performance
Main site or place of performance:
โ€œDublin.โ€

Legal, economic, financial and technical information
Conditions for participation
Suitability to pursue the professional activity:
โ€œPlease see Pre-Qualification Questionnaire Document included with this Notice available to download from www.e-tenders.gov.ie.โ€
Minimum level(s) of standards:
โ€œPlease see Pre-Qualification Questionnaire Document included with this Notice available to download from www.e-tenders.gov.ie.โ€
Contract execution
Names and professional qualifications of the staff โœ…

Procedure
Minimum number of candidates: 5
Objective criteria for selection:
โ€œCandidates will be evaluated based on the details of their submission in having the requisite level of professional, technical and operational expertise and...โ€    Show more
Date of dispatch of invitations: 2011-10-04 ๐Ÿ“…
Languages
Language: English ๐Ÿ—ฃ๏ธ

Contracting authority
Identity
Awarding authority name: An Post National Lottery Company
Contact
Contact point: Procurement
Address of the buyer profile: http://www.etenders.gov.ie/search/Search_AuthProfile.aspx?ID=AA01603 ๐ŸŒ
Name: An Post National Lottery Company
Postal address: Abbey Street Lower
Postal town: Dublin
Postal code: 1
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Contact point: All documents may be downloaded from the eTenders advertisement on www.e-tenders.gov.ie
URL for further information: http://www.lottery.ie ๐ŸŒ
URL for documents: http://www.lottery.ie ๐ŸŒ
Contact point: Deirdre Coss
URL for participation: http://www.lottery.ie ๐ŸŒ

Reference
Additional information

โ€œThe contracting authority will not be responsible for any costs, charges or expenses incurred by candidates or tenderers.โ€

โ€œPlease note that all information relating to this notice, including any additional documenttion, clarifications and responses to queries, will be issued on...โ€    Show more
Show more (2)
โ€œIf for any reason it is not possible to award this contract to the successful tenderer emerging from this competitive process, or if having awarded the...โ€    Show more

โ€œ(ET Ref:283312).โ€

Complementary information
Review body
Name: The High Court
Postal address: Chief Registrar, Four Courts, Inns Quay
Postal town: Dublin
Postal code: 7
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Phone: +353 18886000 ๐Ÿ“ž
Source: OJS 2011/S 162-267912 (2011-08-19)